This website uses Cookies. By clicking Accept, you agree to the storing of cookies on your device to enhance your community and translation experience. Read our Privacy Policy.
Click Preferences to customize your cookie settings.
Accept
Reject
Preferences
Buy or Renew
Buy or Renew
General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

Start a conversation

Resolved! Authentication Portal logs / troubleshooting

I am having difficulty finding logs and other troubleshooting information for Authentication Portal on PAN-OS 10.2. There are some resources such as this article but it seems to only be useful for older PAN-OS versions where the feature was still called Captive Portal. If I try to use some of the things that it describes: > less mp-log appwe...

Resolved! RDP Session Freezes for a few seconds and than continues

Hi all, We are having an issue with RDP sessions. We recently moved the traffic from a L3 switch to our Palo NGFW and since then Occasionally, RDP sessions freezes for only a few seconds and than continue regularly. We tried app-override to see if it app-id related, but that didn't solve the issue. We also tried to change registry values accord...

AmitKa79 by • L2 Linker
  • 8452 Views
  • 7 replies
  • 0 Likes

sdwan interface down - recently upgraded to 10.1.6

Hi Team, Until yesterday, we were running panos 9.1 and never faced any issues with the sdwan setup.Within 24h after the upgrade to 10.1.6, all of a sudden the sdwan interfaces went down without an indication of any other issue/error.No changes have been made to the configuration. The sdwan is using 2 ipsec tunnels. Both were still online, no pr...

Global Protect: insert portal address via registry

With the help of a software deployment tool, we are looking to install the the GP client (v2.1.0) and then follow it up with a bat file to insert the portal address into the registry. We want this to apply to all users.. (HKEY USERS).. however, the substring under HKEY USERS always changes everytime a machine is imaged. Any other way to do this?

rrau by • L3 Networker
  • 16947 Views
  • 3 replies
  • 0 Likes

Resolved! No PDF Summary Report category on Reports page

Hello, I have a case open on this item with third-party support, but they seem to have no easy answers and I'm happy to let the community take a swing at it. We have a new installation of a PA-460 running 10.2.3 and I cannot see or seemingly generate any PDF Summary Reports. I'm using the web portal to administer the firewall. On the Reports p...

LRCAIT by • L2 Linker
  • 7506 Views
  • 5 replies
  • 0 Likes

sd-wan setup question

set up SD-WAN in PANOS. If you look at the manual, it says to use it in conjunction with the panorama. Is there a way to set it up without linking it with the panorama?

qmso475 by • L3 Networker
  • 1979 Views
  • 1 replies
  • 0 Likes

exiting because missed too many heartbeats

Hi all, hoping someone may be able to assist with an issue . these logs are shown only in GUI with high but same logs if see from CLI didn't show up. We are seeing that every 2 hr our PA device generates messages devsrvr: exiting because missed too many heartbeats mgmtsrvr: exiting because missed too many heartbeats Thanks RR

globalprotect authentication issues using SAML on MacOS

Looking for GP authentication troublehsooting tips or if anyone else is experiencing authentication issues using SAML on globalprotect (effects every single agent version newer than 4.1.1). Our issue seems to only effect macOS users, but my shop is 99% mac users, the windows users rarely connect to the VPN and never complain. We upgraded to PAN ...

Cortex XDR Sign On Issues - Is there an issue?

Cannot login to the Cortex XDR portal. Also cannot log any Support Cases. "Unauthorized. Error 4011 when trying to log onto a Cortex XDR tenant. Then trying to get to log support tickets the following: Salesforce Single Sign on Error, we can't log you in because of an issue with single sign-on. Contact your Salesforce admin for help Tried ca...

Hardware Migration PA-850 to PA-3220

Hi,Planning for upgrading PA-850 to PA-3220, Just wanted to be sure that if we download the current running config from PA-850 and import it to new PA-3220 device, will that work?Precision configuration of the PA-850 and managed by a Panorama.

PDelobel by • L0 Member
  • 4769 Views
  • 3 replies
  • 0 Likes
  • 24428 Posts
  • 125 Subscriptions
Top Solution Authors
View All
Labels
LEGAL NOTICES
RESOURCES
Khoros awards 2022
Copyright 2007 - 2026 - Palo Alto Networks