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New LIVE AMA event, LIVEcommunity Team Roundtable!

If you are curious to know more about how the LIVEcommunity works, have a chance to chat with community team members, or ask a non-technical question? Now’s your chance! The floor is open for all you burning questions now through June 24. The LIVEcom...

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jdelio by Community Team Member
  • 258 Views
  • 1 replies
  • 4 Likes

Resolved! GlobalProtect, Working from Home, Prisma Access and Covid-19

To all, Just wanted to post a message about the Hot Topic right now, which is Covid-19. With all of this going around, everybody's health and safely is the utmost concern. Keeping your hands clean, washing your hands (A LOT), using hand sanitizers, a...

jdelio by Community Team Member
  • 18487 Views
  • 41 replies
  • 32 Likes

Threat email alert throttling

We're setup to email threat alerts, and are getting an email for every alert generated.Is there a way to throuttle the emails? Particularly for a single threat that is blocked, we don't need 60 emails/min for all the blocks. It would suffice for the ...

CHKlomp by L2 Linker
  • 856 Views
  • 2 replies
  • 0 Likes

Resolved! SSL decryption enabled and Packet Descriptor

Did SSL decryption on PA 5220 running 8.1.9. When i run below command show running resource-monitor hour last 3Resource monitoring sampling data (per hour):CPU load (%) during last 3 hours:core 0 1 2 3 4 5 6 7avg max avg max avg max avg max avg max a...

MP18 by Cyber Elite
  • 1514 Views
  • 4 replies
  • 0 Likes

Global Protect user id and machines

Hi , Is there anywhere that I can restrict that client vpn user "BOB "using the global protect that can connect only once and not many times the same time from different systems like I have users connecting from the mobiles , tablet and computer the ...

Resolved! SSL Decryption Certificate Issues

I have created the SSL decryption certificate and applied it using group policy. When testing I have several workstations that work with no issue but many others that recieve certificate errors. I cannot find any difference in the browser setup, the ...

Millette by L1 Bithead
  • 1834 Views
  • 4 replies
  • 0 Likes

Nonsense configuration changes from "preview changes"

Hello everybody, from time to time, whenever I commit small changes to my PAN firewalls, if I click on the "Preview changes" button I see (beside my changes) a list of items and configuration partials that are moved around, ie custom report configura...

grenzi by L3 Networker
  • 1229 Views
  • 2 replies
  • 0 Likes

SIP Traffic - End Reason Resources Unavailable

We seem to have a lot of SIP traffic that is reporting a Session End Reason of "resources-unavailable". This traffic is hitting rules that don't even match. Please refer to attached screen capture. What could be the reason? Thanks for your assistance...

Unable to authenticate through Global Protect

I m currently unable to authenticate through Global Protect. I’ve looked at the config which looks correct and I can’t see anything obvious in the logs. Are you able to assist? I’ve paste the logs below. 2019-09-16 14:03:19.305 +1000 debug: _get_auth...

SLL Forward Decryption and Spotify

Hi All, Today I decided to implement SLL Forward decryption. Everything is working great except for one thing, Spotify. I know what you'll say, "You allow spotify?. Yes, but just for me. With decryption disabled spotify works fine, with it enabled it...

App-id Matching Process

I'm running PA-VM and created with one active rule: From: InsideTo: OutsideApplication: Web Basic Application group (ssl,dns,web-browsing,ping)Service: application-defaultAction: AllowSSL Decryption is disabled I'm facing issues browsing to websites ...

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zizo94 by L0 Member
  • 1904 Views
  • 2 replies
  • 0 Likes