05-03-2018 02:41 AM
Hello, good morning.
I have purchased the vm300 virtual firewall.
I have seen that no downloads are available for the XEN hypervisor at this time.
There are for vmware, kvm, citrix netscaler, etc.
I finally got the vmware virtual machine running on Xenserver after adding some xen libraries so that the parts could communicate correctly.
But I wonder if this poses any problems with Paloalto's support.
Greetings
05-03-2018 05:34 AM
You are running the VM on an unsupported hypervisor and with that support is limited in how much they will actually help you. BUT... I haven't actually heard of anyone getting bad support simply because they were running on a non-supported hypervisor. Support will assist you just as they would with anyone else, and if an issue could be linked to the fact that you are running a non-supported enviroment support will simply tell you to move to a supported hypervisor.
In the end it essentially breaks down to this.
Basic configuration support: Likely won't have any issues with this, as the hypervisor doesn't really get brought up.
'hardware' issues: If you notice something like an interface issue or something like that, you likely won't get any love from support.
05-03-2018 05:34 AM
You are running the VM on an unsupported hypervisor and with that support is limited in how much they will actually help you. BUT... I haven't actually heard of anyone getting bad support simply because they were running on a non-supported hypervisor. Support will assist you just as they would with anyone else, and if an issue could be linked to the fact that you are running a non-supported enviroment support will simply tell you to move to a supported hypervisor.
In the end it essentially breaks down to this.
Basic configuration support: Likely won't have any issues with this, as the hypervisor doesn't really get brought up.
'hardware' issues: If you notice something like an interface issue or something like that, you likely won't get any love from support.
05-01-2020 07:44 AM
Hi Baron
I have the same problem as you. How did you get it running on xenserver, and what were the libraries you installed?
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