Web Page Elements are not displayed correctly

Sobolenko · ‎07-17-2015

Hello Everyone,

I have a weird behavior on our multi-vsys firewall.

Some web pages (I will attach a screenshot) are not displayed correctly/completely. We have our pair of A/P 5050 configured with 3 vsys.

1st - is internet facing and I have SSL VPN configured on it.

2nd - is LAN facing and I have our users sitting there.

3rd is irrelevant for this case.

When our LAN users from vsys2 are trying to connect to www.peru21.pe or www.elcomercio.pe the web page is not loading all the elements.

When I connect via SSL VPN to vsys1 and access these pages everything seems to work fine.

Does anyone has a similar experience? What could be the problem?

I have a case open, but its on investigation for about 2 days from now and might take more time, so any additional help would be appreciated.

Thanks,

Val

bmorris1 · ‎07-18-2015

Hi Val,

I've noticed this is an encrypted site, are you decrypting these web sites?

Are you blocking content delivery networks?

thanks,

Ben

Sobolenko · ‎07-18-2015

Hello bmorris,

I had a decryption policy on that vsys, but I disabled them all.

I also created a rule that have no url restriction at all from specific host on a LAN for testing purposes.

I've check monitor and it hits exact that rule with no url restrictions.

Problem still persists.

Val.