what is the destination IP or URL to download the image for Palo Alto?

Showing results for 
Show  only  | Search instead for 
Did you mean: 

what is the destination IP or URL to download the image for Palo Alto?

L2 Linker

Hi, we need to upgrade the palo, can anyone please advise what is the destination IP or URL for downloading the image for palo alto firewall? thanks in advance. 


Hi @herman2018 ,


You can download the image directly from the firewall. The requirements are only to have internet connectivity on the firewall (HTTPS and DNS). By default the firewall will use its OOB/dedicated management interface to reach Palo Alto update server. But if your management network doesn't have internet connectivity you can use one of the dataplane interfaces.


If the firewall is completely isolated from the internet (neither direct nor over proxy), you can manually upload the new image. You can download the image from the support portal. https://support.paloaltonetworks.com/Support/Index You have to login with your account associated with firewall license. Once you login go to Updates > Software Updates > Select your device > select the version to which you want to upgrade. 


Note that if you plan to upgrade to new feature release you need to download the base image and the latest patch image

L0 Member

You Can download it directly and for policy, choose app filtering. There you need to select PanDB and Palo Alto Updates in Applications.

  • 2 replies
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!