when doing commit from PA i get error

Reply
Highlighted
Cyber Elite

when doing commit from PA i get error

i am doing temp override on the PA so that managenet  interface ip permitted list is as per panorama but when i do valid

commit 

 

etails:vsys1
Error: No PROXY_OPTOUT notify page defined in vsys1.

MP

Accepted Solutions
Highlighted
L0 Member

Re: when doing commit from PA i get error

just fyi,

my issue whas pointed to management server trouble and it had to be restated.

debug software restart process management-server

I had to reboot firewall but after that all start working fine and no more issues.

View solution in original post

Highlighted
Cyber Elite

Re: when doing commit from PA i get error

@MP18 

As you're still using 8.0.0 I think this is simply a bug ... maybe you will find something in the release notes of 8.0.1 till 8.0.17 :P

If you wan't to know for sure you should open a support case, but the answer from there could be also that you should update first to a recommended release

View solution in original post


All Replies
Highlighted
Cyber Elite

Re: when doing commit from PA i get error

see this error

 

2019-04-04 12:40:51.621 -0600 [TDB] stats raven
2019-04-04 12:40:51.625 -0600 Warning: pan_ctrl_compile_tdb(pan_config_handler_sysd.c:527): config commit aborted
2019-04-04 12:40:51.625 -0600 TDB compilation done, return 0
2019-04-04 12:40:51.631 -0600 Warning: pan_ctrl_save_config(pan_config_handler_sysd.c:1978): config commit aborted
2019-04-04 12:40:51.631 -0600 Error: pan_ctrl_compile_cfg(pan_config_handler_sysd.c:2222): pan_ctrl_save_config() failed
2019-04-04 12:40:51.631 -0600 Error: pan_config_handler_sysd(pan_config_handler_sysd.c:2521): pan_ctrl_compile_cfg() failed
2019-04-04 12:40:51.631 -0600 Error: pan_ctrl_parse_config(pan_controller_proc.c:381): pan_config_handler_sysd() failed
2019-04-04 12:40:51.974 -0600 Error: pan_ctrl_config_phase1(pan_controller_proc.c:757): pan_ctrl_parse_config() failed
2019-04-04 12:40:51.974 -0600 Config commit phase1 failed

MP
Highlighted
Cyber Elite

Re: when doing commit from PA i get error

2019-04-04 12:36:40.818 -0600 Error: pan_vsys_from_obj(pan_config_parser.c:21013): pan_cpage_vsys_check() failed
2019-04-04 12:36:40.819 -0600 Error: pan_config_from_obj(pan_config_parser.c:22274): pan_vsyses_from_obj failed
2019-04-04 12:36:41.028 -0600 Error: pan_ctrl_save_config(pan_config_handler_sysd.c:1988): Error compiling config
<<vsys1>>
Error: No PROXY_OPTOUT notify page defined in vsys1.
<</vsys1>>

2019-04-04 12:36:41.028 -0600 Error: pan_ctrl_compile_cfg(pan_config_handler_sysd.c:2222): pan_ctrl_save_config() failed
2019-04-04 12:36:41.028 -0600 Error: pan_config_handler_sysd(pan_config_handler_sysd.c:2521): pan_ctrl_compile_cfg() failed
2019-04-04 12:36:41.028 -0600 Error: pan_ctrl_parse_config(pan_controller_proc.c:381): pan_config_handler_sysd() failed
2019-04-04 12:36:41.207 -0600 Error: pan_ctrl_config_phase1(pan_controller_proc.c:757): pan_ctrl_parse_config() failed
2019-04-04 12:36:41.207 -0600 Config commit phase1 failed
2019-04-04 12:36:41.871 -0600 Config commit phase1 abort
2019-04-04 12:36:41.872 -0600 kill SIGUSR1 to pid 0
2019-04-04 12:39:41.192 -0600 Config commit phase0 started
2019-04-04 12:39:51.460 -0600 Config commit phase0 done
2019-04-04 12:40:22.242 -0600 Config commit phase1 started
2019-04-04 12:40:22.242 -0600 flags 0x11000, content 0x3f, not devsrvr only, not content only
2019-04-04 12:40:22.242 -0600 TDB compilation started. tdb_compile_flag: 0x2f custom_dns 0
2019-04-04 12:40:22.242 -0600 compile type 0x2f (47)
2019-04-04 12:40:22.641 -0600 [TDB] Load virus cache now
2019-04-04 12:40:22.641 -0600 load virus cache /opt/pancfg/mgmt/updates/curav/
2019-04-04 12:40:22.663 -0600 Virus - Content Engine version: 0x8000002 version b790d77, hash_version b790d77, min_threat_version 92007b, path /opt/pancfg/mgmt/updates/curav/
2019-04-04 12:40:23.178 -0600 [UNSER] block = 9
2019-04-04 12:40:23.179 -0600 tdb unser block type 8 len 16590740
2019-04-04 12:40:23.961 -0600 virus_type=0 n=0 n_virus_pattern=891761 n_vp_exceptions=0 n_custom_dns_list_size=0
2019-04-04 12:40:24.178 -0600 virus_type=0 n=1 n_virus_pattern=99423 n_vp_exceptions=0 n_custom_dns_list_size=0
2019-04-04 12:40:24.264 -0600 virus_type=0 n=2 n_virus_pattern=4724 n_vp_exceptions=0 n_custom_dns_list_size=0
2019-04-04 12:40:24.267 -0600 virus version 0xb790d77/192482679 hashsig_version=192482679 has_legacy_dns_patterns=1
2019-04-04 12:40:24.267 -0600 tdb unser block type 9 len 4456448
2019-04-04 12:40:24.728 -0600 tdb unser block type 10 len 2621447
2019-04-04 12:40:24.728 -0600 unser virus con from 0 to 524288
2019-04-04 12:40:24.848 -0600 tdb unser block type 10 len 1837382
2019-04-04 12:40:24.848 -0600 unser virus con from 524288 to 1048576
2019-04-04 12:40:24.947 -0600 found 0 in 891762 from 524288 to 1048576 max 2097152 n_virus_patterns 891761
2019-04-04 12:40:24.947 -0600 tdb unser block type 10 len 12
2019-04-04 12:40:24.947 -0600 unser virus con from 1048576 to 1572864
2019-04-04 12:40:24.947 -0600 found 0 in 1048576 from 1048576 to 1572864 max 2097152 n_virus_patterns 891761
2019-04-04 12:40:24.947 -0600 tdb unser block type 10 len 12
2019-04-04 12:40:24.947 -0600 unser virus con from 1572864 to 2097152
2019-04-04 12:40:24.947 -0600 found 0 in 1572864 from 1572864 to 2097152 max 2097152 n_virus_patterns 891761
2019-04-04 12:40:24.947 -0600 tdb unser block type 11 len 497123
2019-04-04 12:40:24.994 -0600 dns found 0 in 99424 max 262144 actual max 262144 n_virus_pattern 99423
2019-04-04 12:40:24.995 -0600 tdb unser block type 28 len 23636
2019-04-04 12:40:24.995 -0600 unser hash virus cond from 0 to 262144
2019-04-04 12:40:24.995 -0600 found 0 in 4725 from 0 to 262144 max 262144 n_virus_pattern 4724
2019-04-04 12:40:24.995 -0600 tdb unser block type 12 len 8
2019-04-04 12:40:24.995 -0600 [TDB] Loaded path /opt/pancfg/mgmt/updates/curav/ cache loaded 1 skip 0 skip_hash 0
2019-04-04 12:40:24.995 -0600 [TDB] Load wildfire cache now
2019-04-04 12:40:24.995 -0600 load virus cache /opt/pancfg/mgmt/updates/curwildfire/
2019-04-04 12:40:24.995 -0600 Warning: pan_tdb_do_file_2_version(pan_tdb_comp.c:82): open app version file /opt/pancfg/mgmt/updates/curwildfire//pan_wildfireversion error
2019-04-04 12:40:24.996 -0600 Error: pan_tdb_do_load_virus_cache(pan_tdb_handler.c:295): pan_tdb_wildfire_version error, ignore wildfire
2019-04-04 12:40:24.996 -0600 Warning: pan_tdb_do_file_2_version(pan_tdb_comp.c:82): open app version file /opt/pancfg/mgmt/updates/curwildfire//pan_wildfirehashversion error
2019-04-04 12:40:24.996 -0600 Error: pan_tdb_do_load_virus_cache(pan_tdb_handler.c:299): pan_tdb_wildfire_hash_version error, ignore wildfire hash
2019-04-04 12:40:24.996 -0600 Wildfire - Content Engine version: 0x8000002 version 0, hash_version 0, path /opt/pancfg/mgmt/updates/curwildfire/
2019-04-04 12:40:24.996 -0600 [TDB] Loaded path /opt/pancfg/mgmt/updates/curwildfire/ cache loaded 0 skip 1 skip_hash 1
2019-04-04 12:40:24.996 -0600 [TDB] Load wpc cache now
2019-04-04 12:40:24.996 -0600 load virus cache /opt/pancfg/mgmt/updates/curwpc/
2019-04-04 12:40:24.996 -0600 WPC - Content Engine version: 0x8000002 version 0, hash_version 0, path /opt/pancfg/mgmt/updates/curwpc/
2019-04-04 12:40:24.996 -0600 [TDB] Loaded path /opt/pancfg/mgmt/updates/curwpc/ cache loaded 0 skip 1 skip_hash 1
2019-04-04 12:40:24.996 -0600 [TDB] Load virus cache now
2019-04-04 12:40:24.996 -0600 load Spyware Autogen cache /opt/pancfg/mgmt/updates/curav/
2019-04-04 12:40:24.997 -0600 Spyware Autogen - Content Engine version: 0x8000002 version b790d77, min_threat_version 92007b, path /opt/pancfg/mgmt/updates/curav/
2019-04-04 12:40:25.042 -0600 [TDB] Spyware Autogen loaded path /opt/pancfg/mgmt/updates/curav/ cache loaded 1 skip 0
2019-04-04 12:40:25.042 -0600 Content Engine version: 0x8000002 APP version: 0x1fcb1508, Threat 0x1fcb1508, virus 0xb790d77, wildfire 0x0 type 47
2019-04-04 12:40:25.042 -0600 Primary checking
2019-04-04 12:40:25.606 -0600 [Cache] Load /opt/pancfg/mgmt/content//cache/80000//tdb.cache.ser-2 success
2019-04-04 12:40:25.662 -0600 Primary checks done
2019-04-04 12:40:25.662 -0600 [TDB] Loading tdb cache /opt/pancfg/mgmt/content//cache/80000//tdb.cache.ser-2 with wildfire 0/0 virus 0/0
2019-04-04 12:40:25.662 -0600 calc md5
2019-04-04 12:40:44.951 -0600 Config commit phase1 abort
2019-04-04 12:40:44.951 -0600 tdb compile flag is still up, abort thread wait 1 second
2019-04-04 12:40:44.954 -0600 Error: cfgagent_modify_callback(pan_cfgagent.c:84): Modify string (sw.mgmt.runtime.clients.device.err) error: USER (1)
2019-04-04 12:40:45.961 -0600 tdb compile flag is still up, abort thread wait 1 second
2019-04-04 12:40:46.971 -0600 tdb compile flag is still up, abort thread wait 1 second
2019-04-04 12:40:47.513 -0600 End of parsing custom threat
2019-04-04 12:40:47.981 -0600 tdb compile flag is still up, abort thread wait 1 second
2019-04-04 12:40:48.992 -0600 tdb compile flag is still up, abort thread wait 1 second
2019-04-04 12:40:50.001 -0600 tdb compile flag is still up, abort thread wait 1 second
2019-04-04 12:40:51.011 -0600 tdb compile flag is still up, abort thread wait 1 second
2019-04-04 12:40:51.573 -0600 [Cache] Load /opt/pancfg/mgmt/content//cache/80000//tdb.cache.ser-2 success
2019-04-04 12:40:51.621 -0600 [TDB] stats virus pattern 891761 , 99423 , 4724
2019-04-04 12:40:51.621 -0600 [TDB] stats raven
2019-04-04 12:40:51.625 -0600 Warning: pan_ctrl_compile_tdb(pan_config_handler_sysd.c:527): config commit aborted
2019-04-04 12:40:51.625 -0600 TDB compilation done, return 0
2019-04-04 12:40:51.631 -0600 Warning: pan_ctrl_save_config(pan_config_handler_sysd.c:1978): config commit aborted
2019-04-04 12:40:51.631 -0600 Error: pan_ctrl_compile_cfg(pan_config_handler_sysd.c:2222): pan_ctrl_save_config() failed
2019-04-04 12:40:51.631 -0600 Error: pan_config_handler_sysd(pan_config_handler_sysd.c:2521): pan_ctrl_compile_cfg() failed
2019-04-04 12:40:51.631 -0600 Error: pan_ctrl_parse_config(pan_controller_proc.c:381): pan_config_handler_sysd() failed
2019-04-04 12:40:51.974 -0600 Error: pan_ctrl_config_phase1(pan_controller_proc.c:757): pan_ctrl_parse_config() failed
2019-04-04 12:40:51.974 -0600 Config commit phase1 failed
2019-04-04 12:40:51.975 -0600 Error: cfgagent_modify_callback(pan_cfgagent.c:84): Modify string (sw.mgmt.runtime.clients.device.err) error: USER (1)
2019-04-04 12:40:51.983 -0600 Error: bool_modify_callback(pan_cfgagent.c:102): Modify boolean (sw.mgmt.runtime.clients.device.p1done) error USER (1)
2019-04-04 12:40:52.021 -0600 kill SIGUSR1 to pid 0
2019-04-04 12:43:05.208 -0600 Config commit phase0 started
2019-04-04 12:43:13.303 -0600 Config commit phase0 done
2019-04-04 12:43:34.677 -0600 Config commit phase1 started
2019-04-04 12:43:34.677 -0600 flags 0x10000, content 0x1, not devsrvr only, not content only
2019-04-04 12:43:34.677 -0600 Get virus from last committed config
2019-04-04 12:43:34.677 -0600 Get wildfire from last committed config
2019-04-04 12:43:34.677 -0600 Get wpc from last committed config
2019-04-04 12:43:34.677 -0600 Get raven from last committed config
2019-04-04 12:43:34.677 -0600 TDB compilation started. tdb_compile_flag: 0x1 custom_dns 0
2019-04-04 12:43:34.677 -0600 compile type 0x1 (1)
2019-04-04 12:43:34.824 -0600 Content Engine version: 0x8000002 APP version: 0x1fcb1508, Threat 0x1fcb1508, virus 0x0, wildfire 0x0 type 1
2019-04-04 12:43:34.825 -0600 Primary checking
2019-04-04 12:43:35.094 -0600 [Cache] Load /opt/pancfg/mgmt/content//cache/80000//tdb.cache.ser-2 success
2019-04-04 12:43:35.097 -0600 Primary checks done
2019-04-04 12:43:35.097 -0600 [TDB] Loading tdb cache /opt/pancfg/mgmt/content//cache/80000//tdb.cache.ser-2 with wildfire 0/0 virus 0/0
2019-04-04 12:43:35.097 -0600 calc md5
2019-04-04 12:43:56.931 -0600 Config commit phase1 abort
2019-04-04 12:43:56.931 -0600 tdb compile flag is still up, abort thread wait 1 second
2019-04-04 12:43:56.934 -0600 Error: cfgagent_modify_callback(pan_cfgagent.c:84): Modify string (sw.mgmt.runtime.clients.device.err) error: USER (1)
2019-04-04 12:43:57.942 -0600 tdb compile flag is still up, abort thread wait 1 second
2019-04-04 12:43:58.951 -0600 tdb compile flag is still up, abort thread wait 1 second
2019-04-04 12:43:59.354 -0600 End of parsing custom threat
2019-04-04 12:43:59.961 -0600 tdb compile flag is still up, abort thread wait 1 second
2019-04-04 12:44:00.971 -0600 tdb compile flag is still up, abort thread wait 1 second
2019-04-04 12:44:01.981 -0600 tdb compile flag is still up, abort thread wait 1 second
2019-04-04 12:44:02.992 -0600 tdb compile flag is still up, abort thread wait 1 second
2019-04-04 12:44:03.194 -0600 [Cache] Load /opt/pancfg/mgmt/content//cache/80000//tdb.cache.ser-2 success
2019-04-04 12:44:03.255 -0600 Warning: pan_ctrl_compile_tdb(pan_config_handler_sysd.c:527): config commit aborted
2019-04-04 12:44:03.256 -0600 TDB compilation done, return 0
2019-04-04 12:44:03.261 -0600 Warning: pan_ctrl_save_config(pan_config_handler_sysd.c:1978): config commit aborted
2019-04-04 12:44:03.261 -0600 Error: pan_ctrl_compile_cfg(pan_config_handler_sysd.c:2222): pan_ctrl_save_config() failed
2019-04-04 12:44:03.261 -0600 Error: pan_config_handler_sysd(pan_config_handler_sysd.c:2521): pan_ctrl_compile_cfg() failed
2019-04-04 12:44:03.261 -0600 Error: pan_ctrl_parse_config(pan_controller_proc.c:381): pan_config_handler_sysd() failed
2019-04-04 12:44:03.588 -0600 Error: pan_ctrl_config_phase1(pan_controller_proc.c:757): pan_ctrl_parse_config() failed
2019-04-04 12:44:03.590 -0600 Config commit phase1 failed
2019-04-04 12:44:03.591 -0600 Error: cfgagent_modify_callback(pan_cfgagent.c:84): Modify string (sw.mgmt.runtime.clients.device.err) error: USER (1)
2019-04-04 12:44:03.593 -0600 Error: bool_modify_callback(pan_cfgagent.c:102): Modify boolean (sw.mgmt.runtime.clients.device.p1done) error USER (1)
2019-04-04 12:44:04.001 -0600 kill SIGUSR1 to pid 0
2019-04-04 12:47:05.082 -0600 Config commit phase0 started
2019-04-04 12:47:14.911 -0600 Config commit phase0 done
2019-04-04 12:47:35.752 -0600 Config commit phase1 started
2019-04-04 12:47:35.752 -0600 flags 0x11000, content 0x3f, not devsrvr only, not content only
2019-04-04 12:47:35.752 -0600 TDB compilation started. tdb_compile_flag: 0x2f custom_dns 0
2019-04-04 12:47:35.752 -0600 compile type 0x2f (47)
2019-04-04 12:47:35.903 -0600 [TDB] Load virus cache now
2019-04-04 12:47:35.903 -0600 load virus cache /opt/pancfg/mgmt/updates/curav/
2019-04-04 12:47:35.903 -0600 Virus - Content Engine version: 0x8000002 version b790d77, hash_version b790d77, min_threat_version 92007b, path /opt/pancfg/mgmt/updates/curav/
2019-04-04 12:47:36.006 -0600 [UNSER] block = 9
2019-04-04 12:47:36.006 -0600 tdb unser block type 8 len 16590740
2019-04-04 12:47:36.285 -0600 virus_type=0 n=0 n_virus_pattern=891761 n_vp_exceptions=0 n_custom_dns_list_size=0
2019-04-04 12:47:36.340 -0600 virus_type=0 n=1 n_virus_pattern=99423 n_vp_exceptions=0 n_custom_dns_list_size=0
2019-04-04 12:47:36.380 -0600 virus_type=0 n=2 n_virus_pattern=4724 n_vp_exceptions=0 n_custom_dns_list_size=0
2019-04-04 12:47:36.393 -0600 virus version 0xb790d77/192482679 hashsig_version=192482679 has_legacy_dns_patterns=1
2019-04-04 12:47:36.393 -0600 tdb unser block type 9 len 4456448
2019-04-04 12:47:36.594 -0600 tdb unser block type 10 len 2621447
2019-04-04 12:47:36.594 -0600 unser virus con from 0 to 524288
2019-04-04 12:47:36.638 -0600 tdb unser block type 10 len 1837382
2019-04-04 12:47:36.638 -0600 unser virus con from 524288 to 1048576
2019-04-04 12:47:36.674 -0600 found 0 in 891762 from 524288 to 1048576 max 2097152 n_virus_patterns 891761
2019-04-04 12:47:36.675 -0600 tdb unser block type 10 len 12
2019-04-04 12:47:36.675 -0600 unser virus con from 1048576 to 1572864
2019-04-04 12:47:36.675 -0600 found 0 in 1048576 from 1048576 to 1572864 max 2097152 n_virus_patterns 891761
2019-04-04 12:47:36.675 -0600 tdb unser block type 10 len 12
2019-04-04 12:47:36.675 -0600 unser virus con from 1572864 to 2097152
2019-04-04 12:47:36.675 -0600 found 0 in 1572864 from 1572864 to 2097152 max 2097152 n_virus_patterns 891761
2019-04-04 12:47:36.675 -0600 tdb unser block type 11 len 497123
2019-04-04 12:47:36.679 -0600 dns found 0 in 99424 max 262144 actual max 262144 n_virus_pattern 99423
2019-04-04 12:47:36.679 -0600 tdb unser block type 28 len 23636
2019-04-04 12:47:36.679 -0600 unser hash virus cond from 0 to 262144
2019-04-04 12:47:36.680 -0600 found 0 in 4725 from 0 to 262144 max 262144 n_virus_pattern 4724
2019-04-04 12:47:36.680 -0600 tdb unser block type 12 len 8
2019-04-04 12:47:36.691 -0600 [TDB] Loaded path /opt/pancfg/mgmt/updates/curav/ cache loaded 1 skip 0 skip_hash 0
2019-04-04 12:47:36.692 -0600 [TDB] Load wildfire cache now
2019-04-04 12:47:36.692 -0600 load virus cache /opt/pancfg/mgmt/updates/curwildfire/
2019-04-04 12:47:36.692 -0600 Warning: pan_tdb_do_file_2_version(pan_tdb_comp.c:82): open app version file /opt/pancfg/mgmt/updates/curwildfire//pan_wildfireversion error
2019-04-04 12:47:36.692 -0600 Error: pan_tdb_do_load_virus_cache(pan_tdb_handler.c:295): pan_tdb_wildfire_version error, ignore wildfire
2019-04-04 12:47:36.692 -0600 Warning: pan_tdb_do_file_2_version(pan_tdb_comp.c:82): open app version file /opt/pancfg/mgmt/updates/curwildfire//pan_wildfirehashversion error
2019-04-04 12:47:36.692 -0600 Error: pan_tdb_do_load_virus_cache(pan_tdb_handler.c:299): pan_tdb_wildfire_hash_version error, ignore wildfire hash
2019-04-04 12:47:36.692 -0600 Wildfire - Content Engine version: 0x8000002 version 0, hash_version 0, path /opt/pancfg/mgmt/updates/curwildfire/
2019-04-04 12:47:36.692 -0600 [TDB] Loaded path /opt/pancfg/mgmt/updates/curwildfire/ cache loaded 0 skip 1 skip_hash 1
2019-04-04 12:47:36.692 -0600 [TDB] Load wpc cache now
2019-04-04 12:47:36.692 -0600 load virus cache /opt/pancfg/mgmt/updates/curwpc/
2019-04-04 12:47:36.692 -0600 WPC - Content Engine version: 0x8000002 version 0, hash_version 0, path /opt/pancfg/mgmt/updates/curwpc/
2019-04-04 12:47:36.692 -0600 [TDB] Loaded path /opt/pancfg/mgmt/updates/curwpc/ cache loaded 0 skip 1 skip_hash 1
2019-04-04 12:47:36.693 -0600 [TDB] Load virus cache now
2019-04-04 12:47:36.693 -0600 load Spyware Autogen cache /opt/pancfg/mgmt/updates/curav/
2019-04-04 12:47:36.693 -0600 Spyware Autogen - Content Engine version: 0x8000002 version b790d77, min_threat_version 92007b, path /opt/pancfg/mgmt/updates/curav/
2019-04-04 12:47:36.714 -0600 [TDB] Spyware Autogen loaded path /opt/pancfg/mgmt/updates/curav/ cache loaded 1 skip 0
2019-04-04 12:47:36.714 -0600 Content Engine version: 0x8000002 APP version: 0x1fcb1508, Threat 0x1fcb1508, virus 0xb790d77, wildfire 0x0 type 47
2019-04-04 12:47:36.714 -0600 Primary checking
2019-04-04 12:47:36.940 -0600 [Cache] Load /opt/pancfg/mgmt/content//cache/80000//tdb.cache.ser-2 success
2019-04-04 12:47:36.960 -0600 Primary checks done
2019-04-04 12:47:36.960 -0600 [TDB] Loading tdb cache /opt/pancfg/mgmt/content//cache/80000//tdb.cache.ser-2 with wildfire 0/0 virus 0/0
2019-04-04 12:47:36.960 -0600 calc md5
2019-04-04 12:47:54.323 -0600 Config commit phase1 abort
2019-04-04 12:47:54.323 -0600 tdb compile flag is still up, abort thread wait 1 second
2019-04-04 12:47:54.326 -0600 Error: cfgagent_modify_callback(pan_cfgagent.c:84): Modify string (sw.mgmt.runtime.clients.device.err) error: USER (1)
2019-04-04 12:47:55.331 -0600 tdb compile flag is still up, abort thread wait 1 second
2019-04-04 12:47:56.341 -0600 tdb compile flag is still up, abort thread wait 1 second
2019-04-04 12:47:56.454 -0600 End of parsing custom threat
2019-04-04 12:47:57.351 -0600 tdb compile flag is still up, abort thread wait 1 second
2019-04-04 12:47:58.361 -0600 tdb compile flag is still up, abort thread wait 1 second
2019-04-04 12:47:59.371 -0600 tdb compile flag is still up, abort thread wait 1 second
2019-04-04 12:48:00.381 -0600 tdb compile flag is still up, abort thread wait 1 second
2019-04-04 12:48:01.392 -0600 tdb compile flag is still up, abort thread wait 1 second
2019-04-04 12:48:01.624 -0600 [Cache] Load /opt/pancfg/mgmt/content//cache/80000//tdb.cache.ser-2 success
2019-04-04 12:48:01.711 -0600 [TDB] stats virus pattern 891761 , 99423 , 4724
2019-04-04 12:48:01.712 -0600 [TDB] stats raven
2019-04-04 12:48:01.715 -0600 Warning: pan_ctrl_compile_tdb(pan_config_handler_sysd.c:527): config commit aborted
2019-04-04 12:48:01.715 -0600 TDB compilation done, return 0
2019-04-04 12:48:01.742 -0600 Warning: pan_ctrl_save_config(pan_config_handler_sysd.c:1978): config commit aborted
2019-04-04 12:48:01.742 -0600 Error: pan_ctrl_compile_cfg(pan_config_handler_sysd.c:2222): pan_ctrl_save_config() failed
2019-04-04 12:48:01.742 -0600 Error: pan_config_handler_sysd(pan_config_handler_sysd.c:2521): pan_ctrl_compile_cfg() failed
2019-04-04 12:48:01.742 -0600 Error: pan_ctrl_parse_config(pan_controller_proc.c:381): pan_config_handler_sysd() failed
2019-04-04 12:48:02.308 -0600 Error: pan_ctrl_config_phase1(pan_controller_proc.c:757): pan_ctrl_parse_config() failed
2019-04-04 12:48:02.321 -0600 Config commit phase1 failed
2019-04-04 12:48:02.323 -0600 Error: cfgagent_modify_callback(pan_cfgagent.c:84): Modify string (sw.mgmt.runtime.clients.device.err) error: USER (1)
2019-04-04 12:48:02.325 -0600 Error: bool_modify_callback(pan_cfgagent.c:102): Modify boolean (sw.mgmt.runtime.clients.device.p1done) error USER (1)
2019-04-04 12:48:02.401 -0600 kill SIGUSR1 to pid 0
~
~

MP
Highlighted
Cyber Elite

Re: when doing commit from PA i get error

from  the logs anyone can confirm the reason for commit failure?

 

or should i open case with tac?

MP
Highlighted
L0 Member

Re: when doing commit from PA i get error

hey,

did you ever fix this issue?

I have very similar error msg and can not find any solution in PA documentation.

 

 

  • Error: No PROXY_OPTOUT notify page defined in vsys1.
  • (Module: device)
  • Commit failed

 

Highlighted
Cyber Elite

Re: when doing commit from PA i get error

Not yet.

 

As the  PA is critical for us so no changes are done yet.

MP
Highlighted
Cyber Elite

Re: when doing commit from PA i get error

Hello,

I would say open a tac case if you havent already.

 

Regards,

Highlighted
Cyber Elite

Re: when doing commit from PA i get error

@MP18 

On what PAN-OS version did this happen? What was changed in the configuration? Does it work again if you revert this/these change(s)?

Highlighted
Cyber Elite

Re: when doing commit from PA i get error

it is happening on PAN os 8.0.0 on PA 200

I was trying to overide the management interface allowed ip list pushed from the panoirama.

revert config does not work

 

curious to know the reason for commit failure

MP
Highlighted
L0 Member

Re: when doing commit from PA i get error

just fyi,

my issue whas pointed to management server trouble and it had to be restated.

debug software restart process management-server

I had to reboot firewall but after that all start working fine and no more issues.

View solution in original post

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the Live Community as a whole!

The Live Community thanks you for your participation!