Zero Access question

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Zero Access question

Not applicable


I am new to this website, so I apologize if this is in the wrong location.

Can someone clarify for me what the ZeroAccess alert in the Palo Alto is triggering upon? How do I review the signature?

Thank you for you assistance.


L4 Transporter

Depending on which ID it is giving you, you can look in the threat vault for a description:

For example, here is a listing for the first ID (13298):

L6 Presenter

Hi Fred,

End user has no access to signatures. "ZeroAccess" is a category where Trojan Horse hides itself. PANW can verify each exe if proper policies are applied. And can detect Trojan hourse.

Provide me more specific detail query on "ZeroAccess Alert".


Hardik Shah

Not applicable

This is the alert we are seeing.   I just want a better idea what it is triggering on.  We had another system which gave us many many false positive ZeroAccess alerts.  Before I start pulling computers for malware analysis, I want to find out what is causing this to trigger.


Name:ZeroAccess.Gen Command and Control Traffic
Description:  This signature detects ZeroAccess.Gen Command and Control Traffic. 

Hi Fred,

System is under botnet attach, please refer following link.

Let me know for additional query.


Hardik Shah

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