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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Resolved! PAN-DB categorizing wrong

Hi,We are expecting problems with PAN-DB. Our firewall in URL-Filtering is categorizing www.lavanguardia.com like category malware instead of NEWS.Why is this happening??? how can i recategorize a web in PanDB????any troubleshooting with pandb in the firewall????Atnoher question, we in my license i can see download for panDB???? should i donwloa...

SOC_CSG by • L4 Transporter
  • 6554 Views
  • 6 replies
  • 0 Likes

Standard Ports on Applications

I was wondering if anyone knew away to add a secondary defaultport on an application. For example people in my company access web-browsing onport 80 normally but there are a number of site that people have to use thatare based on port 8080. Is there a way to add more default ports so I do nothave to create more firewall rules than necessary? Th...

murphyj by • L2 Linker
  • 2809 Views
  • 3 replies
  • 0 Likes

superreader Cannot Set CLI Parameters in Panorama

I recently upgraded Panorama to 6.1.1 from 5.0.11. When I did so, RANCID was no longer able to log into Panorama and do its configuration tracking.I tracked down the problem to a superreader not being able to issue the "set cli pager off" command. This worked in 5.0.11. It still works on a firewall running 6.1.1, just not on Panorama. In 6.1.1 o...

cosx by • L2 Linker
  • 3398 Views
  • 2 replies
  • 0 Likes

Anyone use 6.1.2? Is it stable

I'm pretty interesting in upgrading to this version (on 6.0.8 at the moment). Specifically for the Wildfire email link analysis.Anyone upgraded? Is it working fine or have you run into any bugs?

pmc by • L2 Linker
  • 9115 Views
  • 10 replies
  • 0 Likes

URL filtering issue, choosing to continue onto a blocked site allows all sites that falls into the same category.

We have a continue action set to all our categories for URL filtering but I just noticed when trying out new templates (I modified and translated the "web page blocked" text to swedish), that if I go to a site like "porn.com" I get the option to continue as it should and it works fine but if I, after having clicked continue, go to other sites th...

bollnas by • L0 Member
  • 4477 Views
  • 4 replies
  • 0 Likes

Virutal Wire Mode (transparent mode?)

I just received a PA-500. This is my first PAN device, so some of the terminology is different from prior units. From what I understand, virtual wire mode is the same as transparent mode. Is this correct? In short, I want to place this device before our current FW (between our ISP and a Cisco ASA device) initially just to monitor/capture dat...

jharlow by • L3 Networker
  • 11953 Views
  • 8 replies
  • 0 Likes

URL resolving to unknown while know on brightcloud

Hi guys,We're facing a weird problem.We currently have the unknown URL category set to alert in order to log all users traffic. We tried to modify that because of some weird traffic categorised as unknown and always visiting russian website.However, this lead us to be impacted by huge amount of calls and our support personnel could not follow. W...

sebbarmo by • Not applicable
  • 11498 Views
  • 14 replies
  • 0 Likes

Resolved! arp timeout

HelloAs written on the manual the arp default timeout is 1800 seconds on paloalto firewallsusername@hostname> show arp ethernet1/1maximum of entries supported : 8192default timeout: 1800 secondstotal ARP entries in table : 0total ARP entries shown : 0status: s - static, c - complete, i - incompleteusername@hostname>Is a way to modify the d...

George by • L1 Bithead
  • 3811 Views
  • 3 replies
  • 0 Likes

Resolved! This webservice call is only available to Panorama

After upgrading Panorama to 6.1.2, we are receiving the following error "This webservice call is only available to Panorama" when going to Device Deployment, Software. We were planning on remotely deploy 6.1.2 to all of our 200s. We will not be able to do so until this is resolved.Has anyone seen this before?Thanks in advance. Mike

Facing issue in accessing application

Hi Friends, panos hshah hsharma hyadavalli HULK Steven PulukaI am some challenge when i have update the app & Threats. i am not able to accessing application. After Downgrade applications and Threats update its working fine. OS version of Paloalto is 6.0.3 and current App version is 491-2634 and issue faced in version 492-2645.RegardsSatish

Satish by • L4 Transporter
  • 4929 Views
  • 6 replies
  • 0 Likes

Changing accounts

Has anyone in the community had to change companies? I will be leaving my current company this week and will no longer have access to that email. Has anyone been able to change their account or have you had to start new?

Dz3015 by • L4 Transporter
  • 2530 Views
  • 1 replies
  • 0 Likes

E-mail Alerts and Reports Generated from PAN-OS

Hi Friends,I have some confusion for E-mail Alerts and Reports Generated from PAN-OS. i am using mail for SSMTP port 465 or 587. i am not able to find out where i can configure the port. when i am trying to send test email but Unable to Send Email . please suggest.RegardsSatish

Satish by • L4 Transporter
  • 4571 Views
  • 4 replies
  • 0 Likes

how to configure wildfire to block a malicious file?

i used PA3020 and software version 6.0.0, wildfire version is 26818-33137i configured wildfire action to block in antivirus profile and apply to security policy already.but, when i test to download a malicious files. the action is alert and i can download this file. why?i don't know, what is wrong in my configure and i want to know, how to confi...

PDF Footer logo dimensions

The recommended PDF Footer dimensions are 182 x 154 per the GUI but when I put a logo in matching those exact dimensions, it compresses it vertically. Are these recommendations wrong? If so, what are the actual dimensions for the PDF Footer?Thanks.

Dz3015 by • L4 Transporter
  • 4528 Views
  • 4 replies
  • 0 Likes

Zero Access question

Hi,I am new to this website, so I apologize if this is in the wrong location.Can someone clarify for me what the ZeroAccess alert in the Palo Alto is triggering upon? How do I review the signature?Thank you for you assistance.

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