Android SAML MFA Issue

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Android SAML MFA Issue

L0 Member

Hi,

We performed authorization on desktops and browsers using SAML login with GlobalProtect. We also did it on the mobile app, but we ran into a problem.

We provide the MFA process with push notification through our own application. GlobalProtect opens the browser to get authorization in the mobile application. After the login information is written, the notification must be accepted via the mobile application. At this stage, when the GlobalProtect application is thrown into the background and switched to the other application for notification acceptance, it does not provide VPN connection. The browser does not close the browser and does not provide the VPN connection after giving the "Sign-in Successful" information on the screen.

What solution would you suggest for this problem?

1 REPLY 1

Cyber Elite
Cyber Elite

You are using per-app VPN? Have you checked MDM solution if it is configured correctly?

 

https://docs.paloaltonetworks.com/globalprotect/9-1/globalprotect-admin/mobile-endpoint-management/s...

 

 

Also if you configure full on demand VPN do you see the same issue?

 

https://docs.paloaltonetworks.com/globalprotect/10-0/globalprotect-admin/mobile-endpoint-management/... 

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