Windows Subsystem for Linux 1 Cannot connect to local gpd service.

Hello,

I need help getting an issue with GlobalProtect to work on Windows Subsystem for Linux 1 (WSL1). My university is switching to GlobalProtect in the next few months and I need to be able to regularly (daily) connect from off campus to accompl

Agent Client Settings user name match when SAML

I have a SAML setup where I want to match a specific user name to an agent config in the gateway:

Gateway -> Agent -> Client settings ->

Source User : <username>

OS: Any

Region/IP address: empty

In the SAML authentication profile the username is li

GlobalProtect connection issue after disable windows auto startup

Hello experts,

I am going to deploy GlobalProtect to large amount of laptop by Windows script and modifying registry. However, I am able to disable the auto-startup function but unable to establish the VPN after launch the GlobalProtect execution f

Global Protect

Hi, 
We have 9 terminals with android version 12. We install the GlobalProtect all working good but ...

How to avoid when restarting the terminal to tap connect in application ?

Why doesn't the app do this automatically?

I'd like to avoid that.
Than

globalprotect to prisma *.gpcloudservice.com China godaddy cert problem

Hi,

i received reports from china users using Prisma globalprotect VPN.. when they are connecting to *.gpcloudservice.com.. it seems that the client is unable to access CRL/OSCP of godaddy, therefore there is a popup alerting unable to check revocati

Global Protect Internal gateway sometimes defaults the user to Prelogon

We have global protect configured for prelogon/always on. Sometimes our end users will go to into the office and their PCs browser will detect them as prelogin and thereby not allow web browsing. Reboot/Refresh of the browser usually fixes it but we'

GlobalProtect Disconnection

i have a problem with global protect is happening while I'm connected to it and my device tries to read or write from the server, global protect keeps disconnecting and reconnecting again so it closes my connection but at the natural times, it stays

Network Sign-in icon disappears - Endpoint needs to be restarted

Hi,

After a User switches User / signs out the Network Sign-in icon tends to disappear leaving just 3 icons at the Windows log in and subsequent staff are unable to connect before login. (restarting the endpoint is the only way to get the icon back

Internal network to GlobalProtect client communication problem

Hi,

I have an issue with traffic from internal to GlobalProtect clients that is not working.

Traffic from GP clients to internal works fine.

I have set up a security rule to allow any traffic from Internal => GP-VPN

It seems I am missing a rout

Panoram XML API - remove users from Global Protect

I am trying to figure out how to remove users from Global Protect using Panorama API.  This is needed for both users connected to Prisma Access and to local firewalls.  

Logout_mobile_user from Prisma Access:

For Prisma Access, I think I know what

Global Protect not working MacOS with Xfinity

Hello,

I have a few users who have MacOS where GP works everywhere else except on their home Xfinity network, including me on my own Mac when I didn't believe them at first. From what I can tell from the small amount of users, it only affects newer

what Windows PKI certificate template to use for pre-logon

I am testing pre-logon and have a question about what certificate template to use.  I cloned the Computer template but didn't know if there was a recommended template to use.  Also, are there recommended settings to use for the template to be used fo

configuration profiles for the XDR macOS agents with Intune

How can we deploy/update XDR macOS agents with Intune ?