WebRTC ICE candidates gathering

Hi Team,

I working in Whereby Media Team.
I am wondering if Global Protect modify browsers ICE candidate gathering in any form? Or blocking IPs etc.
One of your Customer reported to our tech support the following issue:
If they try to use Whereby WebRTC

re-request trial license

hello team, 

We have used globalprotec gateway trial license has expired, and we processed to order but the supplier has not yet provided the final quotation, so is possible to request a trial license for one month during the process of the order,

GlobalProtect trying to reconnect idefinitely while switching from Ethernet cable to Wi-Fi

Hello,

I'm facing a strange issue: from time to time, when I detach the ethernet cable and my laptop switches to Wi-Fi connection, GlobalProtect starts to reconnect but it loops indefinitely.

I had to reboot my laptop to have GlobalProtect connecting

Default browser not enabled - GlobalProtect

I am able to connect once after the reboot but as I disconnect and try to reconnect is show
error: Default browser is not enabled

to connect it I need to reboot again and then it will work for only first attempt

I have set the default browser setting

Problem with the access to the VPN Globalprotect on Android phone and its working IOS devices

Hi Team,

Good day!

I have an issue Global protect users who are using and while access portal its shows (The network connection is unreachable or the portal is unresponsive.check the nework connection and reconnect ) error.

please anyone sugges

GlobalProtect "Detected another instance" : An old GlobalProtect instance exists, new instance cannot be started!

Hello all,

Hope you are doing well.

The following pop-up occurs when connecting to the GP Agent.

The OS of the PC that occurs is Mac OS.

Does anyone know how to solve this problem?

Best regards,

Assign IP address failed

Can small pool of IP addresses cause generic error Connection failed The network connection is unreachable...?

User authenticate with username and password and then second factor OTP obtain form the SMS or App (Radius is being for authentication)  bu

Android & iPhone GP VPN is not connecting

Hi,

When users are trying to connect from Android & I phone VPN is giving the below error, kindly note some old version of android version is able to connect but latest version of android &iPhone is not able to connect.

"The network connection is unr

Double authentication factor in the Internal gateway

Hi everyone, How can I implement two-factor authentication on the internal gateway?

Global Protect, execute script after connect

The workstation support folks execute a script to map drives upon connect for our GlobalProtect users.  That script waits 30 seconds until after connect then includes a reference to lansweeper that performs a task for them.  The executable is stored

Windows Subsystem for Linux 1 Cannot connect to local gpd service.

Hello,

I need help getting an issue with GlobalProtect to work on Windows Subsystem for Linux 1 (WSL1). My university is switching to GlobalProtect in the next few months and I need to be able to regularly (daily) connect from off campus to accompl

Agent Client Settings user name match when SAML

I have a SAML setup where I want to match a specific user name to an agent config in the gateway:

Gateway -> Agent -> Client settings ->

Source User : <username>

OS: Any

Region/IP address: empty

In the SAML authentication profile the username is li

GlobalProtect connection issue after disable windows auto startup

Hello experts,

I am going to deploy GlobalProtect to large amount of laptop by Windows script and modifying registry. However, I am able to disable the auto-startup function but unable to establish the VPN after launch the GlobalProtect execution f