Global Protect IOS, MACOS

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Global Protect IOS, MACOS

L1 Bithead

I have a problem when trying to connect my devices with ios or macOS operating systems, I get an error in the global protect agent.

Error: "The network connection cannot be accessed or the gateway is not responding.
Please check the network connection and reconnect"

In Windows if it works without problems.


L1 Bithead

Hi Fipaterm,

Do you use a self sign certificate for GlobalProtect?

I found the issue when using a self sign certificate.

I fixed it by installing that certificate on the macbook or iphone.




Tin Kanitin

How can I install that certificate?

Hi Fipaterm,

On macOS using a Keychain for install a certificate.


And need to change the value of Secure Sockets Layer (SSL) to Always Trust. 





Tin Kanitin
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