Apple Mac OS X Ventura 13.5.0 + GlobalProtect App 62.0-89 + SAML authentication

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Apple Mac OS X Ventura 13.5.0 + GlobalProtect App 62.0-89 + SAML authentication

L0 Member

  I am authentication through a SAML redirect to Azure and it works perfect with windows users but get this blank pop-up issue when Mac users try to VPN in. I have tried the following advice below with the same results.

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PP33CAG

Use Default Browser for SAML Authentication - Yes

 

Any clues, directions would be greatly appreciated.

1 REPLY 1

L1 Bithead

I have a similar issue, but I checked the list of known issues. Already exists some bugs in the versions 5.2.x.and 6.x.x I suggest that validates some versions. For example, my last case I had to install 5.2.8 that working fine in the devices Mac, and not the preference version.

 

https://docs.paloaltonetworks.com/globalprotect/5-2/globalprotect-app-release-notes/globalprotect-kn...

 

https://live.paloaltonetworks.com/t5/customer-resources/support-pan-os-software-release-guidance/ta-...

Felipe Orozco | Cybersecurity Engineer | PCNSE, PCNSC
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