Apple Mac OS X Ventura 13.5.0 + GlobalProtect App 62.0-89 + SAML authentication

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Apple Mac OS X Ventura 13.5.0 + GlobalProtect App 62.0-89 + SAML authentication

L0 Member

  I am authentication through a SAML redirect to Azure and it works perfect with windows users but get this blank pop-up issue when Mac users try to VPN in. I have tried the following advice below with the same results.

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PP33CAG

Use Default Browser for SAML Authentication - Yes

 

Any clues, directions would be greatly appreciated.

1 REPLY 1

L1 Bithead

I have a similar issue, but I checked the list of known issues. Already exists some bugs in the versions 5.2.x.and 6.x.x I suggest that validates some versions. For example, my last case I had to install 5.2.8 that working fine in the devices Mac, and not the preference version.

 

https://docs.paloaltonetworks.com/globalprotect/5-2/globalprotect-app-release-notes/globalprotect-kn...

 

https://live.paloaltonetworks.com/t5/customer-resources/support-pan-os-software-release-guidance/ta-...

Felipe Orozco | Cybersecurity Engineer | PCNSE, PCNSC
  • 511 Views
  • 1 replies
  • 0 Likes
  • 47 Subscriptions
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!