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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Global Protect - Display Issue

Hi there, I have a user who's getting this really weird display issue with Global Protect - screenshot attached. Troubleshooting attempted: - uninstall, re-install - ran app in compatibility mode - adjusted display settings Windows applies to app User advised it's an intermittent issue, sometimes restarting the service works, sometimes res...

A global protect connected client machine access a resource(behind Cisco router) that is connected to the host PA 800 Firewall via IPsec

Hello Everyone,I have a Palo Alto 820 Firewall locally and it has been licensed and configured with global protect for the remote mobility of our users. And It also has a Site-to-Site IPsec connectivity to a remote location of a different organization and the remote end of that organization has a Cisco router to configure the IPsec. There are ex...

Global Protect HIP Check and AD Computer Account

Hello, I'm currently trying to restrict Global Protect users from logging into the Portal or Gateway with unauthorized devices. In our setup, all devices that are allowed to connect (mobile, laptops, desktops, etc.) are listed in an Active Directory OU (computer account). I have been unable to find any information on how to configure this ...

BusanaB by • L0 Member
  • 4333 Views
  • 2 replies
  • 0 Likes

GP client upgrade fails to connect to portal after successful VPN connection?

I ran into an issue trying to push a GP client upgrade and seem to have run into a problem where, with multiple portals and gateways, the client can not reconnect to the same portal as it already authenticated against when connected to the gateway on the same ISP subnet. (i.e. you can no long ping/HTTPS to the authenticated portal, but you can t...

Checking if Global Protect is active (connected) via script or command line with the correct portal?

I was able to find a similar post here: LIVEcommunity - Checking if Global Protect is active (connected) via script or command line - LIVEcommunity - 505980 (paloaltonetworks.com) but was wondering if there is a way to also make sure that I'm connected to the correct portal as well with the script they have provided.

zarif98 by • L0 Member
  • 1711 Views
  • 1 replies
  • 0 Likes

Internet keep disconnect for USERS

Hi, We are using PALOALTO since 2 years when we replaced our firewall cisco with paloalto we thought that the things will be normal, but after deploying it we started facing issues frequently. Our main problem is INTERNET DISCONNECTION from the time we deployed PA. last week i have upgrade the PA OS to 10.0.5 from 9.1.6 from the time i upgrade...

AmirKhan by • L0 Member
  • 8088 Views
  • 5 replies
  • 0 Likes

Resolved! Global Protect & Lack of disconnect/reconnect messages

We are working through a conversion to Global Protect VPN from Anyconnect and have hit the stage where users are griping about how global protect operates (we are connect on demand). #1 Gripe I am getting is that there is no prompt/pop up from GP when it disconnects and also no pop up when it reconnects. I have scoured through the settings and...

GlobalProtect not working in Parallels Windows11 on MacBook Air M2

I'm running Windows 11 with Paralles installed on my MacBook Air M1 2023.I installed Palo Alto Networks GlobalProtect on Windows 11 and tried to use it, but an error is displayed and I cannot use it. Please tell me the solution. ■Error display in GUIconnection failedCould not connect to GlobalProtect service.Make sure GlobalProtect is running....

KENZ2023 by • L0 Member
  • 9309 Views
  • 2 replies
  • 0 Likes

Unable to install GlobalProtect

Hi, everybody. I am unable to install GlobalProtect (64 bits). I need it to connect to my work VPN. When I open the installer, the following message appears: "There is a problem with this Windows Installer package. A dll required for this install to complete could not be run. Contact your support personnel or package vendor." IT support from m...

nadiasb by • L1 Bithead
  • 15053 Views
  • 6 replies
  • 0 Likes

Global Protect SSL Fallback Time explanation

When looking in the GP>Portal>App settings there is an option for "Automatically Use SSL When IPSec Is Unavailable (hours)". 0 clearly disables the feature. But what exactly are we setting if we put in a number? Is it how long a user will run in SSL before reattempting IPsec? I have dug through the admin guide and cannot seem to locate...

Tcp Scan on VPN Global Protect

Dear Team, I have a server with ip 10.206.195.16, on that server port 4410 is not active. But when I try to Tcp Scan to that server with port 4410 using VPN Global Protect the state TcpTestSuccessed is 'True'. When I try to Tcp Scan to that server with port using another VPN (Anyconnect) or with internal network without VPN the state TcpTestSu...

Hendrik9 by • L1 Bithead
  • 6121 Views
  • 8 replies
  • 0 Likes

Global Protect with Duo MFA

Hi Friends, We have configured the duo mfa for global protect users. We have configured all the requirements for the duo using the below mentioned link. https://duo.com/docs/paloalto But still the MFA is not working. I have some logs related to this but Can you please help me where we are missing or making a mistake. Logs : 2023-06-12 13...

Satyak by • L3 Networker
  • 5676 Views
  • 5 replies
  • 0 Likes
  • 1693 Posts
  • 68 Subscriptions
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