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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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GP client upgrade fails to connect to portal after successful VPN connection?

I ran into an issue trying to push a GP client upgrade and seem to have run into a problem where, with multiple portals and gateways, the client can not reconnect to the same portal as it already authenticated against when connected to the gateway on the same ISP subnet. (i.e. you can no long ping/HTTPS to the authenticated portal, but you can t...

Checking if Global Protect is active (connected) via script or command line with the correct portal?

I was able to find a similar post here: LIVEcommunity - Checking if Global Protect is active (connected) via script or command line - LIVEcommunity - 505980 (paloaltonetworks.com) but was wondering if there is a way to also make sure that I'm connected to the correct portal as well with the script they have provided.

zarif98 by • L0 Member
  • 1680 Views
  • 1 replies
  • 0 Likes

Internet keep disconnect for USERS

Hi, We are using PALOALTO since 2 years when we replaced our firewall cisco with paloalto we thought that the things will be normal, but after deploying it we started facing issues frequently. Our main problem is INTERNET DISCONNECTION from the time we deployed PA. last week i have upgrade the PA OS to 10.0.5 from 9.1.6 from the time i upgrade...

AmirKhan by • L0 Member
  • 7950 Views
  • 5 replies
  • 0 Likes

Resolved! Global Protect & Lack of disconnect/reconnect messages

We are working through a conversion to Global Protect VPN from Anyconnect and have hit the stage where users are griping about how global protect operates (we are connect on demand). #1 Gripe I am getting is that there is no prompt/pop up from GP when it disconnects and also no pop up when it reconnects. I have scoured through the settings and...

GlobalProtect not working in Parallels Windows11 on MacBook Air M2

I'm running Windows 11 with Paralles installed on my MacBook Air M1 2023.I installed Palo Alto Networks GlobalProtect on Windows 11 and tried to use it, but an error is displayed and I cannot use it. Please tell me the solution. ■Error display in GUIconnection failedCould not connect to GlobalProtect service.Make sure GlobalProtect is running....

KENZ2023 by • L0 Member
  • 9110 Views
  • 2 replies
  • 0 Likes

Unable to install GlobalProtect

Hi, everybody. I am unable to install GlobalProtect (64 bits). I need it to connect to my work VPN. When I open the installer, the following message appears: "There is a problem with this Windows Installer package. A dll required for this install to complete could not be run. Contact your support personnel or package vendor." IT support from m...

nadiasb by • L1 Bithead
  • 14637 Views
  • 6 replies
  • 0 Likes

Global Protect SSL Fallback Time explanation

When looking in the GP>Portal>App settings there is an option for "Automatically Use SSL When IPSec Is Unavailable (hours)". 0 clearly disables the feature. But what exactly are we setting if we put in a number? Is it how long a user will run in SSL before reattempting IPsec? I have dug through the admin guide and cannot seem to locate...

Tcp Scan on VPN Global Protect

Dear Team, I have a server with ip 10.206.195.16, on that server port 4410 is not active. But when I try to Tcp Scan to that server with port 4410 using VPN Global Protect the state TcpTestSuccessed is 'True'. When I try to Tcp Scan to that server with port using another VPN (Anyconnect) or with internal network without VPN the state TcpTestSu...

Hendrik9 by • L1 Bithead
  • 5933 Views
  • 8 replies
  • 0 Likes

Global Protect with Duo MFA

Hi Friends, We have configured the duo mfa for global protect users. We have configured all the requirements for the duo using the below mentioned link. https://duo.com/docs/paloalto But still the MFA is not working. I have some logs related to this but Can you please help me where we are missing or making a mistake. Logs : 2023-06-12 13...

Satyak by • L3 Networker
  • 5545 Views
  • 5 replies
  • 0 Likes

RADIUS OTP challenge does not work ( GlobalProtect with PAN-OS 10.1.x )

I got the issue that Globalprotect doesn't ask for OTP during gateway authentication, users get the error message:" Gateway XXX: The network connection is unreachable or the gateway is unresponsive. Check the network connection and reconnect "I tried 9.1x to 10.1.x, here is the results.9.1.4 works9.1.6 works10.0.8 works10.1.0 not work 10.1.3 not...

YanQian by • L1 Bithead
  • 3464 Views
  • 2 replies
  • 1 Likes

Global Protect issues on few Win10 machines

Hi Guys, already have raised support ticket but no reply for few days, so trying to get some info here. I have seen couple of threads but not sure they are related to issue we have with these few Win10 laptops. We have Palo VM on 10.0.6 OS and GP is 5.2.10-6 .We have few users having problem with GP. From what we can see, is affecting only Win1...

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