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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Page to login global protect after connect not appear, and appear error AADSTS50105

By error when I tried to login to global protect, I put an email incorrect, and after when try again to login global protect not show login page, only show page error AADSTS50105. I tried everything like reinstall, delete folder palo alto, delete folder regedit, but get the same error. I want to see the login page to put the correct email. I u...

luisgue by • L0 Member
  • 3328 Views
  • 2 replies
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SSL Certificate update while GP migration

Hello, I have scheduled all activities for my FW migration from ASA to PA, however I have a question about GP migration. The PA FW has its GP deployed with Public IP x.x.x.6 and gp.domain.com, whereas the ASA has Anyconnect on Public IP x.x.x.5 with asa.domain.com. Both are currently connected to the same ISP; I have disabled Anyconnect, and ...

Resolved! Setting Failed Attempts and Lockout Time

Hello, I would like to set failed attempts and lockout time on my Global Protect auth profile but I do not see where I can set this. The only place I see these settings is in the global profile but I would like to set this only for Global Protect. I am using v 10.2.4-h2 Thanks for any thoughts. MJF

GlobalProtect blocks my internet access

Hi all, I've recently started to use a GlobalProtect vpn, but every time I successfully connect to it, it blocks my internet access. I reached out to our IT departement and a firewall engineer told me he can see that I am connected and that traffic is being allowed from my location, but return traffic from them is timing out after a couple of pa...

Blank Login Page

Issue occurs both on Windows 10 & 11. Mostly see it on 10 though and when the user is off site. Rarely do we see the issue on site. User tries to connect to GlobalProtect, window pops up and it's blank - can't type in credentials. GP version: 6.0.3 We've tried uninstalling, deleting the files/folder in Program Files (and x86) and in rege...

GP.jpg

Is it possible to host a Global Protect Portal and Gateway on the same outside interface as IPSEC VPNS

I'm trying to set up a global protect gateway on an interface that already has a couple IPSEC VPN tunnels on it. But I am unable to browse to the page to download the client. After some checking I realized that I'm not even able to ping this interface from inside the network or from the public IP of the other PA. If I ping out, then I am getting...

Global Protect authentication happened twice while LDAP and Okta Auth

Recently we moved to PA-3410 software version 11.0.1-h2 from PA-850 software version 10.2.3-h4 . on both firewalls GlobalProtect Agent 6.1.1 We have selected option for authentication override On PortalsGenerate cookie for authentication override on Gateway Accept cookie for authentication override https://supportcases.paloaltonetw...

tthapa23 by • L1 Bithead
  • 8968 Views
  • 8 replies
  • 0 Likes

Global Protect

Hi Friends, We have a customer who is using global protect. Two HIP profiles are configured for two different groups. One for AD users and one for Local users. The requirement is if local user tries to login he should get the hip profile banner set up for local user If the ad user login he should get the hip profile banner that is setup for A...

GlobalProtect Web Portal - Domain Validation Code (DVC) - /.well-known/pki-validation

Does anyone know how to go about performing domain validation for an IP address for the GlobalProtect Portal? This is a standard supported by most Certificate providers but I can't find anything about it when searching Palo Alto's site. With this tunnelcrack vulnerability and the need to use an IP address in the SAN of a publicly signed cert,...

Resolved! GlobalProtect issues after updating firewall version to 10.2.3

Hi Team The customer recently updated one of their firewalls to version 10.2.3 and now when we try to connect to the GlobalProtect client on the end user's machines, we are prompted twice to sign in. The monitoring tab gives a failure with "Authentication failed: empty password". Adding to this, we use Cisco Duo for MFA and we are prompted twi...

Resolved! HIP profile is not working with WAN rule

Hello valued community, unfortunately, I am still seeking answers for my issue. I have an HIP profile that works when defined as an example for someone establishing a VPN connection using RDP. However, I am unable to achieve results when applied to a WAN rule. Precisely, what I want to achieve is this: If it doesn't meet the conditions specified...

Resolved! VPN user not allowed to gain access

Has anyone dealt with an issue where a vpn user is out of the country and cannot gain access? They are prompted to login, but it just continues to spin. In the GlobalProtect logs, it's saying 'success' though the portal, but not through the gateway.

How to Update the SAML Certificate When Integrated with Azure AD and SAML.”

Hello, I’m using Azure AD as the Identity Provider (IdP) and GlobalProtect as the Service Provider (SP) for SSO. I’m having difficulty updating the SAML certificate. I’ve followed these steps: 1. Issued a new SAML certificate in Azure AD.2. Imported this new certificate into GlobalProtect.3. Activated the new Azure AD SAML certificate in GlobalP...

taro1021 by • L0 Member
  • 10433 Views
  • 1 replies
  • 0 Likes
  • 1722 Posts
  • 67 Subscriptions
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