Mac Users getting connection failed unable to verify certificate

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Mac Users getting connection failed unable to verify certificate

L0 Member

Mac users can connect to the Global protect, after entering in their creds they get the error "connection fail, unable to verify certificate" how ever not all users are experiencing this widows users are fine . any ideas


Hi @andrew-onaghise ,

It sounds like the MacOS are not trusting the server certificate used by your GlobalProtect.

- What certificate have you used for your GP setup? Signed by public CA or it was signed by your internal PKI? Self-signed generated by the firewall?

- After identifing the CA that was used to sign the certificate, can you find this CA in the Trusted CA certificate store on Windows users? What about the Mac users?

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