Global Protect for Google Chrome Client connects successfully but unable to connect to the internet- assigned IP

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Global Protect for Google Chrome Client connects successfully but unable to connect to the internet- assigned IP

L1 Bithead

Our Google Chrome client are not able to access any network resources including the internet after connecting to Global Protect app. I noticed that the following IP address was assigned as opposed to the expected IP address from the configured pool subnet.

It appears as though there is some kind of segregation on the Google Chrome side- is there something I should be doing differently?


Cyber Elite
Cyber Elite


I would start by checking the traffic logs to see if/where the traffic is getting blocked.


L1 Bithead


I actually did check the logs before making this post- the traffic appears not to be making it to the firewall due to the weird assigned IP address of

The current connected client list shows the correct assigned IP address on the firewall but there is no traffic matching this expected IP in the traffic log.

L6 Presenter

The IP is a private CGNAT address range (all of in fact). This IP space is typically used by cell providers and large consumer networks with customers behind a Carrier-Grade NAT (instead of using,, etc.). A 100.115.x.x is not internet routable, the internet IP will be something else.

L7 Applicator

have you tried overiding the interzone-default policy and set logging to session start.  this will show any explicit denies by the Palo.

you could also run tracepath on the local device to see if it's heading the right way...


L1 Bithead

Thanks everyone- I am looking for a way to stop Google Chrome from assigning the IP address I have tested every other endpoint (iPhone, MacBook, Windows) successfully.

  • 5 replies
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