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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Resolved! Global Protect Drops Connection Easily

I observe that Global Protect drops connections while other apps are not. What thresholds need to be exceeded for Global Protect to give up and drop? I would like to consider how to improve network or end point factors to limit the frequency of Global Protect failiures.

Resolved! Traversing Site-To-Site Tunnel via GlobalProtect

Hi everyone, See if you can give me some insight here as I've exhausted all my options. Scenario I have a client who has two branch offices, each one with a PA-440 installed. Both these PAs are linked together via IPSec tunnel. I can confirm that between both these LAN subnets, there is harmonious communication. At the same time, I have crea...

GP MFA Authentication Notifications Non-browser-based applications

Hi, I try to configure a MFA notification, so the GP app will trigger a pop up message to authenticate with a radius server. Here the config guide: https://docs.paloaltonetworks.com/globalprotect/10-1/globalprotect-admin/globalprotect-user-authentication/configure-globalprotect-to-facilitate-multi-factor-authentication-notifications The authen...

Global Protect using Duo v2 Multi Factor Authentication profile

Hello, I configured everything concering Global Protect and Duo MFA. But I get those errors: This is for Captive Portal Authentication This is for Global Protect Authentication: I used for Portal and Gw of GP same CA self-signed cert (it is valid) and for DUO-Profile I am using Duo Root and Intermidiate certs found on the url of the appl...

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bgd_gl by • L0 Member
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Incorrect Graphic used in Global Protect credential provider tile on Windows 10 - 6.2 Client

We are piloting pre-logon with our Prisma Access instance. Recently, we upgraded GlobalProtect from 5.2.x to 6.2.0-89 and noticed that the Global Protect credential provider tile is not the familiar globe, instead its the same graphic that is used for Smartcards. We did not have this problem with the 5.2.x client. It seems that the problem is un...

Unable to upgrade GP on macos

Trying to upgrade GP to 6.0.5 from 6.0.4-26. Running macOS 13.4.1 (c). I've read the release notes, tried changing some system settings, Googled, and I'm not having any luck. Any guidance would be appreciated. See attached screenshot. TIA

Problem with Certificate install on Apple Silicon Laptops and the workaround I found.

Good Morning Folks, I've run into an interesting issue. My ISP forced a change to the static IP for one of my sites with a PA-220 running 10.2.3-h2. This resulted in changes to both my public IP and my GP portal IP. When I finished changing them, traffic was flowing, my site to site VPN tunnels were happy, and I tested GP portal on My Windows...

Global Protect - Display Issue

Hi there, I have a user who's getting this really weird display issue with Global Protect - screenshot attached. Troubleshooting attempted: - uninstall, re-install - ran app in compatibility mode - adjusted display settings Windows applies to app User advised it's an intermittent issue, sometimes restarting the service works, sometimes res...

A global protect connected client machine access a resource(behind Cisco router) that is connected to the host PA 800 Firewall via IPsec

Hello Everyone,I have a Palo Alto 820 Firewall locally and it has been licensed and configured with global protect for the remote mobility of our users. And It also has a Site-to-Site IPsec connectivity to a remote location of a different organization and the remote end of that organization has a Cisco router to configure the IPsec. There are ex...

Global Protect HIP Check and AD Computer Account

Hello, I'm currently trying to restrict Global Protect users from logging into the Portal or Gateway with unauthorized devices. In our setup, all devices that are allowed to connect (mobile, laptops, desktops, etc.) are listed in an Active Directory OU (computer account). I have been unable to find any information on how to configure this ...

BusanaB by • L0 Member
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  • 2 replies
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GP client upgrade fails to connect to portal after successful VPN connection?

I ran into an issue trying to push a GP client upgrade and seem to have run into a problem where, with multiple portals and gateways, the client can not reconnect to the same portal as it already authenticated against when connected to the gateway on the same ISP subnet. (i.e. you can no long ping/HTTPS to the authenticated portal, but you can t...

Checking if Global Protect is active (connected) via script or command line with the correct portal?

I was able to find a similar post here: LIVEcommunity - Checking if Global Protect is active (connected) via script or command line - LIVEcommunity - 505980 (paloaltonetworks.com) but was wondering if there is a way to also make sure that I'm connected to the correct portal as well with the script they have provided.

zarif98 by • L0 Member
  • 1648 Views
  • 1 replies
  • 0 Likes

Internet keep disconnect for USERS

Hi, We are using PALOALTO since 2 years when we replaced our firewall cisco with paloalto we thought that the things will be normal, but after deploying it we started facing issues frequently. Our main problem is INTERNET DISCONNECTION from the time we deployed PA. last week i have upgrade the PA OS to 10.0.5 from 9.1.6 from the time i upgrade...

AmirKhan by • L0 Member
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  • 5 replies
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