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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Resolved! Question about HIP, plist check wildcard

Hello all, I was wondering if the value of my made plist can have wildcard.I have currently made one that checks the plist "com.apple.softwareupdate" to find the OS version, and wanted the key value to be, as an example "13.2*" or even "13*". I know there is an already made one that checks for OS version by paloalto, however I wanna input th...

Resolved! How to configure multiple global protect portals and gateways

We have several Palo alto firewalls in production now. We currently have client vpn going to Cisco ASAs. We are looking to move the VPN to the Palo Alto. I have been able to get a single vpn profile working. Before we can move to the Palo Alto, i need to figure out how to get the Global protect vpn working similar to the ASA anyconnect vpns. On ...

Mlhras0 by • L0 Member
  • 4664 Views
  • 2 replies
  • 0 Likes

GlobalProtect - Frequent Reconnections

Hi there, I’ve got a team member who loses VPN connectivity every 8-10 minutes at his home office. It disconnects and promptly reconnects. This is a recent phenomena, as it worked perfectly the two months prior to this. The VPN functions perfectly for everyone else, it functions perfectly when he’s in office, but as of this week he’s facing ...

Resolved! MS RDP via GlobalProtect is not working in some cases

Hello all, we need to allow to access different machines via MS RDP. I write here which accesses work/not work to get an idea of our problem: Location 1 -> S2S -> Location 2 -> RDP working Location 1 -> S2S -> Location 2 -> S2S -> Location 3 - RDP workingGlobalProtect -> Location 1 -> S2S -> Location 2 -> RDP w...

MichaelCL_0-1678433047226.png

Resolved! Could not connect to Global Protect Service

Hi All, I've got a Mac Ventura OS system using Global Protect client 6.1.0-58 and the the user is receiving a message that it could not connect to the Global Protect service. Logs report as per below. I've tried a number of things below. Any help is appreciated! Logs: P1839-T34567 02/22/2023 15:49:08:971 Error( 80): CPanSocket::Connect - Fai...

Rob_5673 by • L0 Member
  • 52350 Views
  • 5 replies
  • 1 Likes

PAN GP HIP

This is messing up our EDR solution. This program will run cmd.exe and then whoami /groupsC:\Program Files\Palo Alto Networks\GlobalProtect\PanGpHip.exe Whoami as the Local System authority is a bad thing in our EDR world. Is there anyway to change this behaviour?

KInkster by • L0 Member
  • 13139 Views
  • 3 replies
  • 1 Likes

Resolved! GlobalProtect UI with more than 1 account

Hi all, I'm using GlobalProtect 6.0.4.1 under Ubuntu 22.10. I work with two separate organisations, both of whom use GlobalProtect. So each one has a different server that I need to connect to. After I've configured GlobalProtect with one of them, the server is listed in the window next to "Portal:". It looks like I'm unable to change it. ...

rwanwork by • L1 Bithead
  • 3267 Views
  • 4 replies
  • 0 Likes

Resolved! Gateway certificate error when switching to SAML authentication

I am testing changing our authentication for GlobalProtect from AD LDAP on premises servers to using Azure AD saml. I have the authentication working fine at the portal; the system logs show successful authentication. But then I get "Could not verify the server certificate of the gateway." on the client. The GlobalProtect logs on the firewall s...

rbhoward by • L1 Bithead
  • 4811 Views
  • 3 replies
  • 0 Likes

Gobal Protect VPN says that I need to enable automatic Windows Updates on Windows 11

So my company has switched VPN providers. Whenever I connect and launch Global Protect VPN it says "You must enable automatic Windows Updates in order to access the xxxx Network. In addition, all recent patches must be installed to ensure security." In terms of troubleshooting I have manually edited the policy in gpedit and various places within...

spendl16 by • L0 Member
  • 1976 Views
  • 1 replies
  • 0 Likes

Recent Sophos update has broken HIP checks on Global Protect

We have an issue that we have logged a PA TAC case but wanted to stick out a forum post to see if others are having this issue. It seems when the machine upgrades Sophos from 2.20.11 to 2.20.13, we get the following message: "Your AntiVirus is not updated". HIP checks then fail. The only thing changed is the version of Sophos, but the HIP checks...

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