GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

Discussions

Global Protect HIP Check and AD Computer Account

Hello, I'm currently trying to restrict Global Protect users from logging into the Portal or Gateway with unauthorized devices. In our setup, all devices that are allowed to connect (mobile, laptops, desktops, etc.) are listed in an Active Directory OU (computer account). I have been unable to find any information on how to configure this ...

BusanaB by L0 Member
  • 4031 Views
  • 2 replies
  • 0 Likes

GP client upgrade fails to connect to portal after successful VPN connection?

I ran into an issue trying to push a GP client upgrade and seem to have run into a problem where, with multiple portals and gateways, the client can not reconnect to the same portal as it already authenticated against when connected to the gateway on the same ISP subnet. (i.e. you can no long ping/HTTPS to the authenticated portal, but you can t...

Checking if Global Protect is active (connected) via script or command line with the correct portal?

I was able to find a similar post here: LIVEcommunity - Checking if Global Protect is active (connected) via script or command line - LIVEcommunity - 505980 (paloaltonetworks.com) but was wondering if there is a way to also make sure that I'm connected to the correct portal as well with the script they have provided.

zarif98 by L0 Member
  • 1613 Views
  • 1 replies
  • 0 Likes

Internet keep disconnect for USERS

Hi, We are using PALOALTO since 2 years when we replaced our firewall cisco with paloalto we thought that the things will be normal, but after deploying it we started facing issues frequently. Our main problem is INTERNET DISCONNECTION from the time we deployed PA. last week i have upgrade the PA OS to 10.0.5 from 9.1.6 from the time i upgrade...

AmirKhan by L0 Member
  • 7678 Views
  • 5 replies
  • 0 Likes

GlobalProtect / Mac-OS / Kerberos: Authentication failed: empty password

I'm working on an environment that uses a product called "Jamf Connect" to provide Kerberos authentication for Mac-OS users. It works for all services on the domain except for an internal GlobalProtect gateway which is configured for Kerberos SSO. Which works perfectly for domain-joined Windows machines... When the Mac-OS client first connects...

mb_equate by L3 Networker
  • 2231 Views
  • 0 replies
  • 0 Likes

GP disconnects frequently

Hi All, Needing your assistance. Our GP users on our VPN BC-OKI will get disconnected at least once or twice the whole day. I check the ISP interfaces and HA and IP Sec tunnels all are up. Currently i'm connected on BC OKI now and I'm a newbie on Palo alto. The setup of our net work is our Okinawa site has 2 ISP's and it has a IP SEC tunnels...

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weezy by L3 Networker
  • 1192 Views
  • 0 replies
  • 0 Likes

Resolved! Global Protect & Lack of disconnect/reconnect messages

We are working through a conversion to Global Protect VPN from Anyconnect and have hit the stage where users are griping about how global protect operates (we are connect on demand). #1 Gripe I am getting is that there is no prompt/pop up from GP when it disconnects and also no pop up when it reconnects. I have scoured through the settings and...

GP internal gateway for Azure AD authenticated users

In our on-prem firewalls, some policies are based on user-ID. User-to-IP mapping for the corresponding users are sourced via different mechanisms such as; - User-ID agents installed on domain-controllers - terminal server agents. This setup has been working pretty well so far. However, now we have a challenge after the introduction of Microsof...

bcdomain by L0 Member
  • 1552 Views
  • 0 replies
  • 0 Likes

Global Protect

Been trying to connect to a client VPN using GP 5.2.13-48. The client auto logs in using my Windows credentials which are not the correct credentials. I try to sign out but the user remains persistent. I can't get the client to prompt for a new username and password. Tried rebooting, re-install etc. Always reverts back to Windows credenti...

GlobalProtect MFA issue with Teams

Hi all, We recently ran into an odd issue where we have a few users who are running into MFA problems because Teams appears to be launching before GlobalProtect can connect. We are working on getting pre login working which will hopefully solve this problem, but in the meantime has anyone else come across this issue? My initial thoughts are to...

bradorr by L0 Member
  • 1711 Views
  • 0 replies
  • 0 Likes

GlobalProtect client stopped working on Mac:

I started getting the following error message yesterday on Mac running MacOS 13.4.1. GlobalProtect version 5.2.10-6. The computer was upgraded two weeks back and has been working fine connecting to the VPN. User can log into globalprotect.domain. Also when the credentials are being checked properly - when wrong password is entered, the user gets...

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