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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Internet keep disconnect for USERS

Hi, We are using PALOALTO since 2 years when we replaced our firewall cisco with paloalto we thought that the things will be normal, but after deploying it we started facing issues frequently. Our main problem is INTERNET DISCONNECTION from the time we deployed PA. last week i have upgrade the PA OS to 10.0.5 from 9.1.6 from the time i upgrade...

AmirKhan by • L0 Member
  • 8157 Views
  • 5 replies
  • 0 Likes

Resolved! Global Protect & Lack of disconnect/reconnect messages

We are working through a conversion to Global Protect VPN from Anyconnect and have hit the stage where users are griping about how global protect operates (we are connect on demand). #1 Gripe I am getting is that there is no prompt/pop up from GP when it disconnects and also no pop up when it reconnects. I have scoured through the settings and...

GlobalProtect not working in Parallels Windows11 on MacBook Air M2

I'm running Windows 11 with Paralles installed on my MacBook Air M1 2023.I installed Palo Alto Networks GlobalProtect on Windows 11 and tried to use it, but an error is displayed and I cannot use it. Please tell me the solution. ■Error display in GUIconnection failedCould not connect to GlobalProtect service.Make sure GlobalProtect is running....

KENZ2023 by • L0 Member
  • 9391 Views
  • 2 replies
  • 0 Likes

Unable to install GlobalProtect

Hi, everybody. I am unable to install GlobalProtect (64 bits). I need it to connect to my work VPN. When I open the installer, the following message appears: "There is a problem with this Windows Installer package. A dll required for this install to complete could not be run. Contact your support personnel or package vendor." IT support from m...

nadiasb by • L1 Bithead
  • 15156 Views
  • 6 replies
  • 0 Likes

Global Protect SSL Fallback Time explanation

When looking in the GP>Portal>App settings there is an option for "Automatically Use SSL When IPSec Is Unavailable (hours)". 0 clearly disables the feature. But what exactly are we setting if we put in a number? Is it how long a user will run in SSL before reattempting IPsec? I have dug through the admin guide and cannot seem to locate...

Tcp Scan on VPN Global Protect

Dear Team, I have a server with ip 10.206.195.16, on that server port 4410 is not active. But when I try to Tcp Scan to that server with port 4410 using VPN Global Protect the state TcpTestSuccessed is 'True'. When I try to Tcp Scan to that server with port using another VPN (Anyconnect) or with internal network without VPN the state TcpTestSu...

Hendrik9 by • L1 Bithead
  • 6165 Views
  • 8 replies
  • 0 Likes

Global Protect with Duo MFA

Hi Friends, We have configured the duo mfa for global protect users. We have configured all the requirements for the duo using the below mentioned link. https://duo.com/docs/paloalto But still the MFA is not working. I have some logs related to this but Can you please help me where we are missing or making a mistake. Logs : 2023-06-12 13...

Satyak by • L3 Networker
  • 5712 Views
  • 5 replies
  • 0 Likes

RADIUS OTP challenge does not work ( GlobalProtect with PAN-OS 10.1.x )

I got the issue that Globalprotect doesn't ask for OTP during gateway authentication, users get the error message:" Gateway XXX: The network connection is unreachable or the gateway is unresponsive. Check the network connection and reconnect "I tried 9.1x to 10.1.x, here is the results.9.1.4 works9.1.6 works10.0.8 works10.1.0 not work 10.1.3 not...

YanQian by • L1 Bithead
  • 3527 Views
  • 2 replies
  • 1 Likes

Global Protect issues on few Win10 machines

Hi Guys, already have raised support ticket but no reply for few days, so trying to get some info here. I have seen couple of threads but not sure they are related to issue we have with these few Win10 laptops. We have Palo VM on 10.0.6 OS and GP is 5.2.10-6 .We have few users having problem with GP. From what we can see, is affecting only Win1...

GlobalProtect windows store app - how to???

hi all, new to the palo alto world, however i cannot seem to find info on setting up globalprotect to use the windows store version of the GP app. I've ot the subscription licence applied to my firewall and went throuhg the pocess of creating a clientless vpn connection to no avail.if i use the globalprotect client that i download that works fin...

Resolved! Global Protect Region based connection

Hi Team, We have a requirement to configure the Global Protect as below. > We have 3 locations to connect to. Users should connect to one of these 3 locations based on their nearby location. If User 1 is near to GW3 then he should connect to GW3. If GW3 is not available, then the next nearest location should be connected automatically. Is th...

Global Protect Portal Client Certificate Authentication - Cert not found

I am trying to setup Global Protect Portal authentication using Client Certificate Authentication instead of radius. I generated CA and self signed cert on the palo. Configured Client Cert profile and attached it to Portal -> Authentication (removed Radius auth) and selected Client Cert profile. Also downloaded and installed the Cert and root...

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