Global Protect and Keyboard issues

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Global Protect and Keyboard issues

L0 Member

Hi,

 

We have a user with Global Protect 5.2.10-6 installed and they cannot type in their password when unlocking their screen or logging on. 

 

They have an external keyboard, the laptop is on a docking station. When we disable Global Protect, the external keyboard works perfectly.

 

The Keyboard on the laptop works all the time, but it's not great if we are using docking stations.

 

Is there an update to Global Protect that fixes this bug?

 

 

 

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