Connection failed : Could not connect to the global protect gateway

Hi, I have recently upgraded my mac from catalina to big sur 11.2.1. My earlier global protect client was working fine with catalina but after mac upgrade I upgraded global protect client to version 5.2.4. After doing this I'm getting the error of Connection failed Could not connect to the global protect gateway after entering my username and ...

Multiple Gateways and Pre-logon

I have one portal and 3 Gateways. I set up a preferred gateway at HIGHEST based on an active directory group so users connect to their home office. When using Pre-logon since the user is a shared account the connection on a reboot seems to always find the closest gateway. This is OK but when my users log in they stay on that gateway until we r...

T-Mobile Home Internet won't maintain connection

I am on T-Mobile Home Internet(LTE) I can log into my company's servers, website and email for about 3 seconds and then it says not -connected and I can't access anything. The Global Protect status shows connected the entire time(Version 5.0-7.2). I've been back and forth with my IT Helpless desk and they blame it on T-mobile. T-mobile blames it...

Palo Alto GlobalProtect with HIP for MACOS and Linux

Hi Team, I am looking for a knowledgebase document for configuring Palo Alto GlobalProtect with HIP for MACOS and Linux. Thanks,Karthik

Global Protect Upgrade Transparent Mode

Hey just having some issues with GP upgrade on transparent mode:I have upgraded 3/4 individuals via transparent mode however one of them seems to be having an issue.he seems to get a popup saying GP agent upgrade is in progress.but the update never completes and the popup keeps popping up. looking at the logs i can see that it says download fil...

question about hip

Hi,we need to aggregate multiple host ids into one HIP object.Is this possible?Kind regards

Systray icon missing

Today I noticed the GlobaProtect systray icon is not present.Trying to start "GlobalProtect" from the start menu yields no improvement.The process PanGPA.exe is running (checked in Task Manager).After killing that process, it restarted automatically and after a few seconds the systray icon finally appeared. Version 5.1.7-20Windows 10 Pro 1909 Th...

Global Protect messes up my DNS route table on MacOS

Hello! Quick question. I just configured global protect. When I first configured it, I was sending all traffic through the tunnel which wasn't working well. So afterword I set it to allow split tunneling. But here's the problem: The first computer (MacOS) which I enrolled in GP when I was forcing all traffic through the tunnel, now will not ...

GlobalProtect Mixed Internal and External Gateway and one Portal

How to restrict access only to certified devices for users in an AD user group but not a different group

LDAP authentication is required for all the users. On top of that, we also want to restrict access to only certified devices for employees (must use company machines) but not contractors (can use private machines). Device certifications are pushed out through GPO to company devices. Employees and contractors belong to different AD user groups. H...

Global Protect VPN always require password

Hi, I'm using GlobalProtect VPN 5.2.5-66 with a configured VPN. Unfortunately every time I reconnect to the VPN it always require me to insert the password. No matter if I enable touch id saving, it always prompt to me the password and it's very annoying. Is this a known issue? Is there any workaround? My configuration:MacOS 11.3 on M1 mac (but...

globalprotect Https on Mac 403 forbidden error

I have installed Global Protect on MAC OS 11.2.3 and i configured the URL, Username and password. It successfully connected. Note: I have configured/Allowed the "System software from GlobalProtect was blocked from loading." and restarted the mac. Few Client URLs with http works fine. Https ( secured ) URL getting blocked Error: Forbidden You...