GlobalProtect Discussions | Palo Alto Networks

Resolved! Global Protect users cant connect - certificate out of date

Hello,

I have over 1000 users and just this week some users (maybe 10) have not been able to connect to Global Protect from home. I worked out its because their ROOTCA has expired under Manage Certificates on their laptop. Its been working for 2 ye

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Resolved! How to generate report for Global Protect versions on endpoint

Hi Palo Alto community,

I am new to Global Protect management portal. I have the access to view the firewall and I would like to see what version of Global Protect are all the end users are using. Is there a way for me to generate the up to date repo

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Resolved! GlobalProtect preferred release

Is there any preferred/most stable GlobalProtect client release as of February 2022?

Thank you.

Resolved! Dynamic Updates - GlobalProtect Data File

Hi all,

We are running a VM100. Should the GlobalProtect data file be getting regular updates? WildFire and the ThreatDB are working fine, but the last update for the GlobalProtect Data file is November 2020. I believe this is used for HIP information

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Possible DNS Issue after GlobalProtect upgrade

Our GlobalProtect firewalls are running version 8.1.15 and another 9.1.4. We allow Split Tunnel, and one firewall has a 0.0.0.0/0 Include Access Route, and the other does not. Both don’t have any Excluded routes. The one firewall (9.1.4) does have a

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Resolved! Carbon black incomplete definition data

When matching HIP objects for definitions updated within 30 days a majority of my users failed. I noticed carbon black does not show the data I need under definition version or data. Has anyone else seen this?

What's stored in the GlobalProtect encrypted cookie on the endpoint?

Does anyone know what data is stored in the GlobalProtect authentication cookie?

Is it something like a session token, session data unique to that connected VPN session? Would it contain user credential information if it's not a pre-logon setup? I kno

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Resolved! GlobalProtect immediate gateway-logout after gateway-register, no errors to be found in firewall monitoring

Hi LIVEcommunity,

starting yesterday a select few (but increasing) amount of our GlobalProtect users can't establish a connection anymore. I checked the firewall's logs and can't find any hint as to what causes the issues, as most other users seem to

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Global Protect traditional and ADEM

Is Global protect without Prisma ever going to get anything related to what ADEM does for prisma? Would be super nice if some of the features would report back to local FW, or even just hold some information on the client for troubleshooting purpos

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Multiple Gateways needed due to SAML

Hello folks!

Whenever this question is posed, the response is always a question: "Why do you want multiple gateways on the same firewall?".

Customer wants to use SAML Idp (Azure MFA) which is fine unless you need a fallback authentication profile sinc

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Resolved! Global protect will not let me access corporate network at home but works outside of home

Hi, global protect will connect but not access the corporate network at home. However when I travel 5 km away from my house I can connect. However as I get closer to my home i can no longer access the corporate network. It’s seems the area I live in

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Different IP on the same GP portal

Hello Guys,

I would like to ask if it's possible to move the GP portal to another IP so I can issue a third party certificate for the portal without messing with the original public IP that I have for the GW and Portal. If possible, how could I ac

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Incomplete network connection with Global Protect Over Public WiFi

Hi Everyone

One of our user is experiencing the issue with GlobalProtect. When the user connect with globalprotect over public WiFi, he can only ping the LDAP server in the network and nothing else. I am wondering what can cause this issue and why the

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GlobalProtect - Azure AD SAML Integration - Login inconsistent

Hello!

We have Azure AD setup and running with the Palo. It works....sort of.

The issue. When using Microsoft Edge (chromium/latest version) as the default browser, when global protect goes to connect, the login will just hang on trying. If you cli

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Global Protect - PreLogon/SAML with Cert Revocation

Hi All,

Does anyone have a Globalprotect PreLogon setup with SAML authentication and CRL enabled?

Having issues with this and have it raised with TAC but thought I'd reach out to the community.

It's worth noting that we have a parallel setup using LD

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Discussions

Resolved! Global Protect users cant connect - certificate out of date

Resolved! How to generate report for Global Protect versions on endpoint

Resolved! GlobalProtect preferred release

Resolved! Dynamic Updates - GlobalProtect Data File

Possible DNS Issue after GlobalProtect upgrade

Resolved! Carbon black incomplete definition data

What's stored in the GlobalProtect encrypted cookie on the endpoint?

Resolved! GlobalProtect immediate gateway-logout after gateway-register, no errors to be found in firewall monitoring

Global Protect traditional and ADEM

Multiple Gateways needed due to SAML

Resolved! Global protect will not let me access corporate network at home but works outside of home

Different IP on the same GP portal

Incomplete network connection with Global Protect Over Public WiFi

GlobalProtect - Azure AD SAML Integration - Login inconsistent

Global Protect - PreLogon/SAML with Cert Revocation

GlobalProtect Agent constantly 'Not Responding'.

GP and auth fails

One Certificate Profile with multiple certificates

linux /etc/iproute2/rt_tables filled with 231 pangp.include and 232 pangp.exclude

Tunnel is down due to packet sending failure.

Okta Verify window behind GP login window fix

Re: Option for downloading ARM64 for customer from portal vpn.xxx.xx

Re: Global Protect and macOS 26 Tahoe Support

Global Protect and macOS 26 Tahoe Support

Re: Local and SAML users authentication on the single GP Portal and Gateway

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Resolved! Global Protect users cant connect - certificate out of date

Resolved! How to generate report for Global Protect versions on endpoint

Resolved! GlobalProtect preferred release

Resolved! Dynamic Updates - GlobalProtect Data File

Resolved! Carbon black incomplete definition data

Resolved! GlobalProtect immediate gateway-logout after gateway-register, no errors to be found in firewall monitoring

Resolved! Global protect will not let me access corporate network at home but works outside of home