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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Resolved! Active-Passive firewall globalprotect clientless error code -1

Hi, something strange start showing, I am using more than two years active-passive firewall with global protect client and clientless portals.suddenly now when I move the traffic to the 2nd firewall the clients are receiving this error code -1. on the 2nd firewall under monitor-log-global protect, I notice some logs of "Success - quarantine - q...

SShnap by • L3 Networker
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GW is receiving the routes from the satellites even though those routes were tagged "No Install" on the satellite firewalls

The intended routes, which are tagged "no Install" are not in the routing table of the satellite firewall. Locally the tag "no install" is working, but for GP satellite setup it is not working and the routes are propagated anyways, regardless of the tag "no install"Is there any clarification or reason for this issue ?

global protect 4.1.11 allow users to change VPN password?

Hi guys,I'm currently examining a PA 850 firewall which is providing VPN for remote users to connect.the global protect client version is 4.1.11-9 and currently there's no user account integration with AD or RADIUS. The demand is to allow user (accounts) to change their own VPN passwords.just searched some information such as https://knowledgeba...

john.k by • L0 Member
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Resolved! GP Client not updating transparently on Win10 machines (5.2.6 -> 5.2.8)

I've done two previous client updates through the firewalls that went fine. The first was 5.0.4 -> 5.1.5 with the portal set to allow user to update manually. Everything went fine. At the time, I think PAN-OS was 8.1.somethingThe second was 5.1.5 -> 5.2.6 with the portal set to allow transparently. Everything went fine. PAN-OS was 9.1...

Problem with GlobalProtect after certificate renew

Hello there,Yesterday our certificates used for GlobalProtect expired. I reneved them like last time and then - we lost possibility to connect to our institution from endpoints. Nothing more were changed. Error seen on endpoint: Now nobody can connect via GlobalProtect using AD credentials. Currently our settings in Agent config looks like: Wh...

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Damiano by • L0 Member
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  • 1 replies
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GlobalProtect - Client cert not present

This past week we have experienced this issue where users are unable to connect to GlobalProtect. This is happening at random and on multiple firewalls with version 9.1.11-h3, GlobalProtect client version is: 5.2.3 Looking at the logs this is what it shows under Monitor -> GlobalProtect Strangely enough, the certificate IS installed on the c...

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Configurate secundary agent profile with other ip pool

Good morning,I need configure a secundary agent profile with other ip pool. I have just configured secondary agent profile in the Global Protect GW with a specific range and two specific users. When the user connects, it does not apply this new profile and continues to use the old one with old range. Could anybody help me with it? Regards Than...

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Alpalo by • L4 Transporter
  • 2739 Views
  • 4 replies
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Global Protect and Keyboard issues

Hi, We have a user with Global Protect 5.2.10-6 installed and they cannot type in their password when unlocking their screen or logging on. They have an external keyboard, the laptop is on a docking station. When we disable Global Protect, the external keyboard works perfectly. The Keyboard on the laptop works all the time, but it's not great i...

RPC_binding error when trying to print since GlobalPotect is running

4 weeks ago GlobalProtect was installed in our University and from two Macs (one Monterey 12.2.1) and (Big Sur 11.6.4) I am unable to print on our network printer (smb://), a Canon printer.When trying to print the printer is paused and the error log says:"rpc_binding_set_auth_info"Our informatics folks keep telling me it is my Mac (the Monterey ...

Global Protect VPN with 2 ISP (Active Active)

Hi Guys, My customer has GSLB ( 1 domain 2 ip address).Example. nslookup vpn.test.com Name: vpn.test.comAddresses: 10.10.10.254 20.20.20.254 Is it possible to config GlobalProtect VPN with 2 ISP, 2 Portals, 2 Gateways but same certificate profile and same External Gateway name? But when client connect to each Gateway they will...

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Ustapon by • L1 Bithead
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  • 7 replies
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Resolved! Global Protect mixed internal and external gateway

hi everybody, i've some questions regarding global protect client and mixed environment internal / external we have a internal campus networking infrastructure with lan and wlan (2 different subnets), so the laptop changes the ip-address if traveling around the campus, wired or unwired... so we have installed global protect client for internal u...

Odd GlobalProtect issue

Just completed an install this last weekend and received a report that a user wasn't able to connect to GlobalProtect. I started with the normal troubleshooting and quickly realized this was going to be something more detailed. The user that initially complained said that she wasn't able to connect to GP. I asked them to just try to hit the port...

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