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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Not using AppID but GP connections are denying on apps for 10 minutes before allowing traffic to work properly

We are currently working on trying to get PA-3220s working properly and Global protect working but are running into an issue. Once a user connects, recently its starting to deny based on app ID, however in our VPN policy we have any specified. The thing is this is pretty random. In 5 to 10 minutes the VPN starts working normally and those deni...

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ksauer507 by • L3 Networker
  • 4592 Views
  • 4 replies
  • 0 Likes

Resolved! Compatibility Global Protect Client - 4.1.11 and Pan OS 9.1

Hi All, We are planning to upgrade our Pan OS from 8.1.21 to 9.1.x. Some of our Global Protect clients - still on very old version - which is 4.1.11. We are in process to upgrade them to latest 5.2.x. My query is - Once we upgrade our pan OS to 9.1 and if we miss out few clients on old version - will 9.1.x allow them to download and update t...

Resolved! You have X seconds remaining to log in and reconnect to GlobalProtect

Any idea how you can "log in" to global protect?When it switches from pre-logon to the user, it should pop the Microsoft AzureAD window to log in and saml auth to azure. But when you clickon this notification nothing happens. Same thing in v 5.2 and 6.0 of globalprotect. This does not always happen. Its intermittant across Windows 10 and 11.  

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ksauer507 by • L3 Networker
  • 3723 Views
  • 1 replies
  • 0 Likes

Resolved! GP IPsec tunnel always falling back to SSL

Hi All, A customer recently migrated for 2 x PA-3020 to 2 x PA-460 running PAN OS 10.1.1. Since migrating they are having some odd issues with Global Protect, 90% of the time GP is connecting as SSL, even though IPsec is enabled on the tunnel, and when occasionally it does connect as IPsec, after 5 mins or some times a couple of hours it will fa...

Ben-Price by • L4 Transporter
  • 25499 Views
  • 13 replies
  • 0 Likes

Global Protect Transparent upgrade failing on a small number of clients

We have recently upgraded our Global Protect client from 5.2.9>5.2.10 via transparent upgrade. This was successful on most clients, however a small percentage of clients failed the upgrade process. The new version was downloaded to the client as expected, however this does not install and then the process proceeds the rip off the previous cli...

Rdashian by • L0 Member
  • 2135 Views
  • 0 replies
  • 0 Likes

Using GlobalProtect on multi-user server to gain User-ID visibility - possible?

We've enjoyed using globalprotect in combination with palo alto firewall policies over the past few years to allow particular policies to only apply to particular users, who are of course identified by the user signing into the globalprotect client. We were wondering if we could expand on this capability. We don't need VPN capability, we just wa...

no network connectivity

Hi i am using globalprotect at home wifi. it was working fine for few days but stopped connecting and gives a messageConnection failedpls verify your network connection and try again. My internet is working fine. I am able to open all sites when in connect using my Iphone hotspos globalprotect works fine. i am perplexed. some help pls

GUYONVPN by • L0 Member
  • 54496 Views
  • 12 replies
  • 0 Likes

Unable TO Connect Global Protect

Hi All,In one of our user machine, even after entering GP credentials, global protect is not connecting. Its show's trying to connect but after sometime without any error its keep on asking to enter the credentials again. Here GP credentials are synchronized with ldap(with our AD) Thanks and Regards,Putti Krupesh Raj.

kputti by • L0 Member
  • 2571 Views
  • 2 replies
  • 0 Likes

Global Protect stopped working after upgrade to 5.2.9

Hi, After upgrading GP from 5.2.6 to 5.2.9 it stopped working for some reason. Basically, it tries to maintain VPN connection but after providing credentials it immediately stops the process - the Connect button is active again - there is no error displayed on the UI. It starts working again when downgrading to 5.2.6. Any tips? Thanks for help i...

deejaay by • L0 Member
  • 3857 Views
  • 1 replies
  • 0 Likes

Global Protect DNS/Split tunneling issues after Laptop goes to sleep

Hi all,We have GP 5.2.9 and since the upgrade some users having split tunneling issues when laptop comes out of sleep. Every time laptop gets out of sleep some users get issues with connecting to SharePoint and internal apps. Internet works fine.When user do "Refresh Connection" on Global Connect, it sometimes resolves things, but the most effec...

HoomanF by • L0 Member
  • 2705 Views
  • 1 replies
  • 0 Likes

Assign Fixed IP Address to Global Protect Users with ldap+radius

Hi all,I've tried to assign a static ip address to global protect connection using this kb https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008UkxCAE but it doesn't work.The support says that if we have ldap auth for username/password and radius authentication for 2fa it can't work.If this method really can't work, I've se...

N2Z2 by • L2 Linker
  • 2244 Views
  • 0 replies
  • 0 Likes
  • 2062 Posts
  • 68 Subscriptions
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