Global Protect VPN always require password

Showing results for 
Show  only  | Search instead for 
Did you mean: 
Please sign in to see details of an important advisory in our Customer Advisories area.

Global Protect VPN always require password

L0 Member

Hi, I'm using GlobalProtect VPN 5.2.5-66 with a configured VPN.  

Unfortunately every time I reconnect to the VPN it always require me to insert the password. No matter if I enable touch id saving, it always prompt to me the password and it's very annoying. Is this a known issue? Is there any workaround?


My configuration:

MacOS 11.3 on M1 mac (but it's the same on Intel machine and with Catalina OS).




L7 Applicator

What is the version of the Firewall that you are connecting to? 

You shouldn't have to retype the password every time.  

Does this work for any other users? or is it just this client?

LIVEcommunity team member
Stay Secure,
Don't forget to Like items if a post is helpful to you!
  • 1 replies
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!