This website uses Cookies. By clicking Accept, you agree to the storing of cookies on your device to enhance your community and translation experience. Read our Privacy Policy.
Click Preferences to customize your cookie settings.
Accept
Reject
Preferences
Buy or Renew
Buy or Renew
GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

Discussions

Start a conversation

Host-ID Information is not captured for some by GP Agent

Hi Team, In Global Protect logs, for some of the MAC and Windows machine Host-ID information is not captured by the Agent what will be the possible cause for this and how to resolve this . Snap for Host ID not captured for some and captured for some for the same machine itself: Please let us know if you have thoughts on this below mentioned qu...

SahulH_0-1615293902039.png
SahulH by • L3 Networker
  • 5907 Views
  • 4 replies
  • 1 Likes

Pre-Logon can't get IP address from IP pool

I created two agents for my internal gateway in GlobalProtect.One is for Pre-Logon and another is for Any users. I split a big IP address pool for them two.big pool: 10.224.0.0/20Split to : 10.224.0.0/21 and 10.224.8.0/21But no matter which one I assign to Pr-Logon, it will not get IP address when I restart PC.And Any users always can use anoth...

traffic not following the route

Hello We have set split tunnel for our Win10 clients, GP is version 5.1.6 and 5.2.5. PAN-OS is 9.1.7.- default route to firewall- bypass tunnel for some network ranges (e.g. MS-Teams)- bypass tunnel for some URLs (e.g. MS-Teams)- enable DNS-Split For a small fractions of the users I see the MS-Teams traffic sent back to the firewall (expected wa...

GlobalProtect 5.2.4 disconnects when unlocking screen

Seeing some interesting behavior with GP 5.2.4. On Windows 10 1909, GP disconnects when locking then unlocking the desktop.To reproduce:- Connect to your gateway then lock the desktop. Leave the desktop locked for a minute or two.- While locked, the device maintains an active tunnel. This is confirmed by pinging the assigned tunnel address and “...

sampley by • L1 Bithead
  • 17960 Views
  • 10 replies
  • 3 Likes

HIP check is slow

Anybody else experiencing slowness with HIP check? Our clients establish an initial connection very quickly (about 5 seconds). But then the process of doing the HIP check actually takes an additional 40-50 seconds. I can clearly see in the logs that the HIP check takes this long to occur, and so users aren't able to access certain resources u...

buck1 by • L1 Bithead
  • 5696 Views
  • 4 replies
  • 0 Likes

Globalprotect pre-logon then MFA using SAML Pre-logon doesn't re-connect when user re-star the computer.

Hi, I'm hoping to get help from you guy's. My client set up a pre-logon then MFA using SAML. Pre-logon works fine when end user start their computer, however, when they re-start their computer, pre-logon doesn't connect itself, user has to enter their credentials manually. Please let me know if you need me to upload the gp logs. Thanks.

Resolved! GP logs not visible under Systemlogs

Hi guys,I have faced a situation where my gp logs are not getting logged under system log for couple of weeks. And i came up with the findings that disk space is almost getting filled up i have give the details below find them. Can anyone suggest any possible way why this issue occurred at first place. Also have updated the PANos to 9.1.7. Are ...

Global Protect Office 365 Split Tunnel

Hi All, I have configured split tunnel for O365 but I have an issue that I can't seem to nail. All seem to be working except when I open Outlook I get a connection error. I have all the URLs and IPs specified by Microsoft in the split tunnel configuration but it still does not work. Strange thing is if I open outlook before the Globalprotect con...

a.jones by • L3 Networker
  • 4233 Views
  • 2 replies
  • 0 Likes

GlobalProtect How to renew Pre-Logon's Cookie when it Expired?

I created the Pre-Logon method for outside users, The Pre-Logon user use the Cookie authentication and Any user use the Username and password authentication. I don't want any user can login with Cookie because once the employee leaves the company, the ability to connect to the VPN through cookies(that are still in the life time) will bring secur...

GlobalProtect's saved username/password works when I connect AFTER login, but not BEFORE....

We have GlobalProtect configured to use our Windows/Active Directory username/password for connecting/authentication. The user's credentials are saved in GP (and Windows Credential Manager) the first time they enter them so that subsequent connections do not require credentials. This has saved our users a lot of time getting connected when the...

jrauman by • L2 Linker
  • 4534 Views
  • 1 replies
  • 0 Likes
  • 1675 Posts
  • 68 Subscriptions
Top Solution Authors
View All
Labels
LEGAL NOTICES
RESOURCES
Khoros awards 2022
Copyright 2007 - 2026 - Palo Alto Networks