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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Configure GlobalProtect VPN Client only for certain domains

Hello there,My name is Federico Iglesias, I have started working for a company that uses GlobalProtect as a VPN client.Sometimes I am having serious problems with the connection speed when the VPN is active.I need to be able to use the VPN for the corporate domains and for the rest of the outgoing connections use my local connection.I have been ...

Global Protect Mac Big Sur 11.5.2 stuck connecting

Just wondering if anyone else is experiencing issues with macOS 11.5.2 and Global Protect stuck on the 'still working' connection screen? Have just set up a load of new MBPs and they're all having the same issue. Global protect 5.2.4-21 installed with system extensions (security preferences, allow Palo Alto etc). Many thanks

MeshUK by • L0 Member
  • 2061 Views
  • 0 replies
  • 1 Likes

Global protect gateway error - Invalid cert

The global protect was able to connect to all of the gateways. Since last week the global protect is showing error "The server certificate is invalid. Please contact your IT administrator"However, when i'm switching to a different ISP provider i'm able to connect to the same gateways. Global protect - 5.2.6PAN-OS - 9.1.8

BipinK by • L0 Member
  • 5627 Views
  • 2 replies
  • 0 Likes

intermittent disconnect and client probing

Hi, There has been intermittent disconnect on the GlobalProtect VPN connection after upgrading to Windows 10 update 2004.The end user always has to use the Refresh Connection option or signs out of the VPN and reconnect before the connection is restored. Are the any issues with the client probing function being enabled.

Resolved! DHCP address assignment for Global Protect VPN

All, I am working on a PA-220 LAB, in preparation for a PA 820 rollout. I have setup and configured my Global protect VPN. When it comes to DHCP, I know I can't use my DHCP servers but have to rely on DHCP from the firewall. That is OK. My question is this: For my VPN users, If I create a DHCP scope in Network>GatewayS>MyGateway>Agent&g...

RussMc by • L1 Bithead
  • 15843 Views
  • 12 replies
  • 0 Likes

Globalprotect: Multiple gateway on the same firewall

Hello good people. We are planning globalprotect redundancy on our PA-3050 with multiple ISP. Here is our scenario: 1 Portal1 Gateway What we wanna do: 1 Portal 2 Gateway our existing gateway is going through tunnel mode via tunnel.1what I want to know is that, can I run my second gateway via the same tunnel tunnel.1? or Do i need to create a n...

Resolved! Is it possible to share which Globalprotect VPN address was assigned to which user/real client ip address to other systems?

Hello to All, I am interested if Palo Alto is used as the Globalprotect VPN solution but after it there are other systems that may benefit from user group policies, howcan this be done? The issue is that the after the VPN the customer will be seen with the VPN ip address and not the original ip address, so I don't think that the Active director...

Global Protect and DNS configuration

Hi All, I have a question regarding Global protect and DNS. In the Global protect configuration we can only configure 2 DNS servers in the Agent>Network Services. Is there anyway additional DNS servers can be configured? We have more than 2 DNS servers in the estate and would like to ensure more than the 2 are used. What is the structure that...

a.jones by • L3 Networker
  • 6609 Views
  • 2 replies
  • 0 Likes

upgraded macOS to Big Sur and users cannot connect to globalprotect

Dear Community! We have upgraded the macOS to Big Sur and the users fail to connect to the GP gateway due to server cert verification failed P 474-T17783 08/16/2021 14:25:34:351 Debug(1042): Trust evaluation properties ( { error = "Host name mismatch"; title = "xyz.xyz.xyz.xyz"; }) P 474-T17783 08/16/2021 14:25:34:351 Deb...

Carracido by • L4 Transporter
  • 4539 Views
  • 1 replies
  • 0 Likes

Resolved! Globalprotect report generation on users

Is it possible to generate a report about the average logged in users in global protect I can see who is currently logged in by going to Network>>gateway>remote user, but no reports on it. I also know the maximum number of users for that firewall PA3220 which is 1024 users

RemusDV by • L1 Bithead
  • 15490 Views
  • 7 replies
  • 0 Likes

Resolved! Not able to acess site through vpn global protect

Hey team one of my Clients has an issue accessing one site from VPN they are able to access the webserver through LAN but not from Global protect.As I see the traffic logs are not showing for that particular source and destination also another webserver with the same subnet has access through GP. and getting logs but not getting logs for that pa...

GlobalProtect login disables keyboard shortcuts for software in Adobe cloud

Hi,I have been trying for a number of days to work out why my keyboard shortcuts for Adobe cloud no longer work. It seems Adobe products work fine until I log in to GlobalProtect and after that they fail. These are essential for my work and I am desperate for a solution. Would anyone be able to help me please?Many thanks,Sam

maddzz by • L1 Bithead
  • 5340 Views
  • 4 replies
  • 0 Likes

GP Client automatically reconnects to an GP portal without any prompt for authentication after disconnecting and reconnecting to respective portal

Hi All, We have GP Client 5.2.7 installed in the system and PAN OS 9.1.7. When we login to the GP Portal from GP client for the first time and after that we tried to disconnect and reconnect to the same portal. While reconnecting we are not prompted with the authentication message. When we uninstall and reinstall the GP client and do the same ac...

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Resolved! GP Certificates and SSL Decryption

Hi All, I have configured GP in PreLogon mode so there is a machine certificate deployed. My certificates are locally generated on the Palo Alto. The Local CA certificate is due to expire and the SubCA expires shortly after. What will happen to user connections if I renew both certificates for another year using the renew button. Am I going to h...

a.jones by • L3 Networker
  • 4741 Views
  • 2 replies
  • 0 Likes
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