My organization is using Globalprotect VPN to access RD of office PCs from home. I have a slightly different requirement. I want to access my personal laptop from office. What I tried to do was connected VPN on my laptop and tried Windows Remote Desktop from office with both IP and preferred IP but it didn't detect the PC.
Is there another way to find the new IP address for RD? Any suggestions or solution highly appreciated.
If I'm understanding what you are trying to do, you are trying to connect from your office computer to your home computer with RDP? Your home computer is likely not using a publicly routable IP address. Instead, it's probably using an address reserved for use on private networks such as 192.168.x.x or 10.x.x.x. You cannot find these on the Internet. They are only for use on internal networks. If this is the case, your router has a public IP address on the connection to your ISP, but hides all the private addresses on the inside using network address translation (NAT). In order to access the computer inside your network, you would have to enable port-forwarding on the router. The steps for doing this vary from one manufacturer to another, and if you are not very technical, you should probably have someone who is help you set this up. Alternatively, you might consider a product like TeamViewer. However, both of these are outside the scope of this forum. You will not be able to use GlobalProtect to connect to your home network, unless you're running a Palo Alto firewall.
You might want to look at a product like TeamViewer for your purposes, which can allow you to access your home computer from your phone or another computer without needing to open up ports on your firewall. While it's not a Palo Alto solution, I think it fits your use case better.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the Live Community as a whole!
The Live Community thanks you for your participation!