Got a report from user, the Chinese chars are not displayed properly today, it was working well before.
It is a strange issue.
Hello, I am having an issue where users go to lunch and the screen times out or the laptop goes to sleep, and they come back to a blank Global Protect (as seen below). The only way to fix this is to restart the laptop or go into task manager and end
...
Hello team,
I created this post to share my experience resolving recent issues related to GlobalProtect on iPad devices.
We have some users with iPads who attempted to connect to GlobalProtect using SAML-based authentication; however, after the users
...
Hi
I have installed GP v5.2.10 on window 10 20H2.
After reboot windows 10, GP keep prompting credential to be put in again.
Can someone shed some light how to make the credential stick so that GP no longer prompt for credential after reboot?
Thanks
Hello,
We are setting up global protect with SAML SSO with a shibboleth IdP. But we post back to global protect after authentication we do have IdP has no assertion. SAML Tracer shows an encryted assertion but does not seems to handle it.
Is there a
...
I have a user who is getting disconnected every 1 hour. checking the logs I see the the error message "Tunnel is down due to packet sending failure" is there any documentation as to why some one would get this error message.
Has anyone successfully implemented Windows Hello for Business with GlobalProtect in a Passwordless configuration. We in the middle of a Passwordless implementation. We are discovering that when you use your Biometric or PIN to authenticate, that Glo
...
Hello team,
In my company, I have several users who use ARM64, and I need this client to be downloadable from the vpn.xxxxx.cxx access portal itself. However, it does not appear.
Can anyone help me include this option so that it can be downloaded fro
...
As stated with this link, a client version of GlobalProtect for ARM has been released
GlobalProtect fails to connect on windows 11 ARM64 with error message: Could not connect to the GlobalProtect service.
As I migrated to a new machine (ARM process
...
Hi.
We want to restrict users to modify or add portals in Global Protect.
We still want the users to be able to change between existent portals. Is there a way to do this?
*Disabling advanced view does not work for this
Hi Community.
Every time when GP connects it sets its interfcaceMetric to 1. However, I have a nested VPN with even higher priority so every time I have to manually change the PANGP interface metric to a higher value e.g. 400. My wired connection alre
...
- Let me know reason why “PanPUAC_xxx.dat” does not work (auto create or renew, failed to open), after Windows Update, BIOS Update.
- Let me know workaround.
-pan_gp_event.log
Ex)
-Failed to open file C:\xxx\Palo Alto Networks\GlobalProtect\PanPUAC
...
Hello,
I have a working GP configuration that uses client certificate, username and password for authentication, with the username and password validated using PEAP-MSCHAPv2 against a RADIUS server.
I want to add an OTP challenge as described at http
...
Microsoft Teams e911 calling does not display the location when connected to Global Protect.
We have split tunneled the Microsoft Teams subnets (i.e. 52.112.0.0/14, 52.122.0.0/15, 52.238.119.141/32, 52.244.160.207/32) as per the Microsoft 365 URLs an
...
Have questions regarding packaging Global Protect for distribution to both Windows and Mac. Using MSI for Windows and pkg for Mac.
1. How do we create a package to distribute Global Protect that sets the Portal and forces it to use a specified brow
...
PavelK
on:
SAML Authentication with Shibboleth error : idp has no assertion
PavelK
on:
Chinese characters display issue
BPry
on:
Option for downloading ARM64 for customer from portal vpn.xxx.xx
BPry
on:
Packaging Global Protect
