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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Semi-Disable Global Protect on Mac

I have a work MacBook Pro, that our IT department have installed GlobalProtect on, which sits in the menu bar I use the (greyedout) icon to log in to use it when I work away from the network, however, when i am connected to the work wifi network (or am docked) it keeps popping up the NOT CONNECTED window, meaning that as I am typing, that text g...

ab0166 by • L0 Member
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Resolved! Issues with Norton 360

I'm using GlobalProtect 6.2.8 on Windows 11 and, sometimes, it doesn't recognise the antivirus as working/updated. I've updated Windows and checked everything is fin, but it still doesn't connect. The issue doesn't continually happen, but randomly: sometimes it connects, sometimes it doesn't, and sometimes it's connected and disconnects.

belengdp by • L0 Member
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Resolved! auth override cookie in Globalprotect

The clients that connect to our PanOS 11.1 GP gateway are Windows 11 corporate domain members. Currently, GP rarely prompts for a user auth. I gather it uses SAML from the users Windows login. Our gateway has generate and accept cookie for authentication override set to yes. If i was to disable these, what would the effect be?

Resolved! MacOSX Tahoe 26.4.1 (25E253) / Global Protect 6.3.3: Network is unreachable

Hi, I've been facing an issue after upgrading my mac M3 to Tahoe 26.4.1 (25E253) (two days ago) When trying to connect to my portal/gateway, I always have the same response: Network is unreachable. Since I can browse to google or else, it's not a common/classic network issue. The fact is, even I send a good or wrong user/pass: the resu...

Windows Hello and GlobalProtect

Hi Team,We are wanting to confirm if there has been any progress on the compatibility issues between Windows Hello and GlobalProtect. We have seen when using the Windows Hello GINA with GlobalProtect the user will be promptedfor their password when trying to connect to a VPN using GlobalProtect. Is it possible to setup SSO between Windows Hello ...

GlobalProtect, Release Notes, Build Numbers, CVE ?!?!

Can someone explain to me why the GlobalProtect App release notes don't list the CVE's addressed? These are changes made in the app that need to be in the release notes and it seems unnecessary to have to check two different sources for information. The only place CVE's are listed for GlobalProtect seems to be here: https://security.paloalton...

GlobalProtect MFA with external/USB user certificate

We are using LDAP for the username/password authentication and I am now trying to set up our GP Portal to use username/password AND a user certificate for MFA. I've seen some documentation that states that the GP Agent will look at the local user and computer store, but is there a way to have it look at an external device? Also, what informat...

jwill2 by • L1 Bithead
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  • 3 replies
  • 0 Likes

[SOLVED] GPUDATE /FORCE DOESN'T WORK WITH GLOBAL PROTECT

Hello LiveCommunity Team! I created this post to share my experience regarding an issue involving GlobalProtect users from Prisma Access who attempt to run gpupdate /force to update GPO policies from the DC server, and who encounter the following error:CMD ERROR GPUPDATE /FORCEC:\WINDOWS\system32>gpupdate /force Updating policy...User polic...

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GlobalProtect 6.3.3 + Duo SAML MFA loop after normal Windows login (works only via GP Credential Provider at Windows logon)

Hi everyone, we are currently facing a strange issue with GlobalProtect + Duo MFA and have been able to narrow it down quite a bit. I wanted to check if anyone has already seen this behavior. Environment GlobalProtect Client: 6.3.3-c876 Prisma Access Mobile Users Dataplane Version: 10.2.4 Authentication: SAML via Cisco Duo Cisco Duo federated t...

Global Protect getting stuck on connecting loop

We are facing an issue sometimes the global protect gets stuck on connecting loop while we connect to the global protect it redirects to the default browser for authentication and shows authentication successfull but global protect gets stuck on the connecting loop and it does not connect only showing retrieving config from the portal. But somet...

n.bhat by • L0 Member
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  • 3 replies
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Globalprotect Client 6.2.7 disconnects multiple times

We are encountering several users, where Globalprotect disconnects the GP-tunnel on Windows 11. In PanGPS.log I found the messages: CheckPanGpAgentThread: PanGPA process #### exits, ret is 00000057. and GlobalProtect agent terminates unexpectedly. Skip StopThreads(). Has anybody a suggestion, how to get rid of this failure?

halladm by • L0 Member
  • 395 Views
  • 2 replies
  • 0 Likes

Resolved! Enforce GlobalProtect Access Based on Microsoft Intune Compliance Status

Hello Palo Alto Community, One of my customers previously used on-premises Active Directory and has now migrated to Microsoft Entra ID and Microsoft Intune. All endpoints in the environment are Windows 11 computers. They have a requirement to allow access to sensitive internal destinations through GlobalProtect only from Intune-compliant d...

Global Protect count current users not match statistics

Hey thereThe counts are not matching between: >show global-protect-gateway summary detail GlobalProtect Gateway: connect-gtw:Current Users: 675Previous Users: 4520current-user : 675 Also with MIB OID .1.3.6.1.4.1.25461.2.1.2.5.1.3.0 panGPGWUtilizationActive Tunnels shows 675 But >show user ip-user-mapping all type GPTotal: 225 usersi...

kuschg by • L0 Member
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  • 0 replies
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GlobalProtect Client Quadlet

I work on Linux systems, specifically Bluefin which is based on Fedora SilverBlue.My employer (Vanderbilt University) installed GlobalProtect servers for VPN.It is difficult to install an RPM or DEB package.Additionally, I use various versions which may not be well supported by the official packages.To that end I made a container image and insta...

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