Global protect configuration on Ipad and Iphone devices and Firewall configuration

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Global protect configuration on Ipad and Iphone devices and Firewall configuration

L1 Bithead

Hi all, I have been consulting with TAC to configure Global protect for IOS devices (ipad, iphone), I use the same certificate that we use for PCs and it works correctly on PCs but on ipad and Iphone it does not work.
I would like to ask if anyone knows how to configure this, what should I take into account in these configurations, or any KB that has worked to configure global protect with ipad and iphone recently, thanks.

 

1 accepted solution

Accepted Solutions

L1 Bithead

 

A specific one for IOS with the "On demand" connection method has been added in the portal agent.
1- In the Firewall go to Device > Certificates
2- Select the certificate associated to the portal.
3- Export the certificate in "Base 64 encoded".
4- Once the certificate is downloaded, save it in the Files section of the IOS device, in this case in Downloads.
5- With the certificate already located in the device, give it "a touch" where the following will appear:
"Profile downloaded , Review the profile in the settings app if you want to install it".
6- Close
7- Settings > Profile downloaded >Install > Enter phone Passcode > Install > Install > Install >
Done
8- Back > General > About > Certificate Trust Settings > Enable Full trust for root certificates >
Continue
9- Go to General > VPN & Device Management > Configuration profile and verify the installed portal
installed
10 - Login to the global protect app downloaded from the APPstore > Enter gateway address >

View solution in original post

3 REPLIES 3

L7 Applicator

Can you post the process you are using to configure GP with cert auth on IOS?

L0 Member

Has there been any info on this yet. We have the same issue

L1 Bithead

 

A specific one for IOS with the "On demand" connection method has been added in the portal agent.
1- In the Firewall go to Device > Certificates
2- Select the certificate associated to the portal.
3- Export the certificate in "Base 64 encoded".
4- Once the certificate is downloaded, save it in the Files section of the IOS device, in this case in Downloads.
5- With the certificate already located in the device, give it "a touch" where the following will appear:
"Profile downloaded , Review the profile in the settings app if you want to install it".
6- Close
7- Settings > Profile downloaded >Install > Enter phone Passcode > Install > Install > Install >
Done
8- Back > General > About > Certificate Trust Settings > Enable Full trust for root certificates >
Continue
9- Go to General > VPN & Device Management > Configuration profile and verify the installed portal
installed
10 - Login to the global protect app downloaded from the APPstore > Enter gateway address >

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