06-17-2020 02:29 AM - edited 06-17-2020 03:16 AM
Hi,
We use Global Protect to access certain portals. For our usage we did not require a license according PA Licensing Docs. However, to solve an issue, a couple of months ago someone installed a "free" License and that expired yesterday.
We now have a problem where we cannot access portals through the VPN because we need to get the 5250 back to the state of not requiring a license (due to the full, free one being installed).
Does anyone know of a way that we can get the 5250 back to condition where it does not recognise a license was installed?
Or:
A way of installing another free license to ensure we can at least get the gateway back up again?
Any help would be greatly appreciated.
06-17-2020 07:23 AM
did you not take a snapshot... perhaps look in device, setup, operations to see if you have an earlier autosave.
here is cli to remove licenses, not sure if it will help,,,
https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000CldmCAC
06-17-2020 07:23 AM
did you not take a snapshot... perhaps look in device, setup, operations to see if you have an earlier autosave.
here is cli to remove licenses, not sure if it will help,,,
https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000CldmCAC
06-18-2020 09:40 AM
Sorry to butt in, but I need to contact @Mick_Ball I have something LIVEcommunity related that I need to talk with you about. Please contact me - jdelio@paloaltonetworks.com Thanks!
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
