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10-30-2021 08:39 PM
Hi, global protect will connect but not access the corporate network at home. However when I travel 5 km away from my house I can connect. However as I get closer to my home i can no longer access the corporate network. It’s seems the area I live in is a dead spot for global protect. Is there anything that can be done about this? I have tried both wireless and phone hotspot at home.
11-02-2021 12:08 PM
I have experienced issues with some connections for users where the service provided would not work very well with IPSec. Try making a gateway SSL only..
11-02-2021 12:08 PM
I have experienced issues with some connections for users where the service provided would not work very well with IPSec. Try making a gateway SSL only..
11-03-2021 08:31 AM
Some of our users reported/experienced similar issues, I activated a newer GP client version and prompt users to upgrade their client in their Laptops. Problem solved.
02-02-2022 09:20 PM
Thank you. It worked. The trouble was trying to find someone in IT who could do this.
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