Global protect will not let me access corporate network at home but works outside of home

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Global protect will not let me access corporate network at home but works outside of home

L0 Member

Hi, global protect will connect but not access the corporate network at home. However when I travel 5 km away from my house I can connect. However as I get closer to my home i can no longer access the corporate network. It’s seems the area I live in is a dead spot for global protect. Is there anything that can be done about this? I have tried both wireless and phone hotspot at home.

1 ACCEPTED SOLUTION

Accepted Solutions

L7 Applicator

I have experienced issues with some connections for users where the service provided would not work very well with IPSec. Try making a gateway SSL only..

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3 REPLIES 3

L7 Applicator

I have experienced issues with some connections for users where the service provided would not work very well with IPSec. Try making a gateway SSL only..

L0 Member

Some of our users reported/experienced similar issues, I activated a newer GP client version and prompt users to upgrade their client in their Laptops. Problem solved. 

MR

Thank you. It worked. The trouble was trying to find someone in IT who could do this.

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