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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Portable router w/GlobalProtect client in firmware?

My company has been greatly affected by the pandemic, we went from running over a dozen call centers to almost completely WFH. An issue we have been experiencing is that our own operations staff refuse to send equipment from terminated coordinators back to IT for refurbishment/reimaging, they give it to the next person hired (because the turnaro...

rtangwai by • L0 Member
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  • 1 replies
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GlobalProtect still failing over windows account

Hello Bros' few months ago I had an issue with the GlobalProtect and employees working from home and that was.all employees log-in to vpn globalprotect via their domain account mydomain\myusername.we had issues regarding the sso in the portal configuration were enabled which lead the employees trying to connect to use sso "windows ...

macOS Big Sur 11.6.2 - Global Protect 5.2.8-23 - Connected but no internet coming through

Hello all,I received from work a MacBook Pro with macOS Big Sur 11.6.2, I've installed the GlobalProtect 5.2.8-23 which is the only one that I had access to, and it seems like whenever I connect the GP, the connection is successful but there is no Internet Connection.As soon as I disconnect the GP, everything is working.I searched on the live co...

alberaru by • L0 Member
  • 2235 Views
  • 1 replies
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connection setting option is applicable if tunnel is not created in internal GW ?

We have created internal gateway and tunnel is not configured in same. Below setting is applicable for machines connected to internal gateway ? Login lifetime , inactivity logout and disconnect on idle setting is applicable for them ? also authentication cookie usage restriction option applicable to them ? Reason behind asking this query is , We...

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Deepak25 by • L3 Networker
  • 2207 Views
  • 1 replies
  • 0 Likes

Prisma Gateway IP conflict

Hi everyone, hope someone can help with this query. We've recently rolled out Global Protect to our users and all is working fine. General feedback, compared to the previous Checkpoint VPN connectivity, has been very positive. One of our users raised an issue the other day which I'm unable to find any clarification for. We have been provided wit...

BChana by • L0 Member
  • 2173 Views
  • 1 replies
  • 0 Likes

Switch From Self-Signed Certificate to CA Signed on Globaprotect Fails

Hi,Our users were running for some time using a self-sgined certificate with few errors and issues.I was trying to install a wildcard certificate to replace the one in use, but no matter what I do, I ended up with the error message "The network connection is unreachable or the portal is unresponsive. Check the network connection and reconnect. T...

Certificate issue

When try to VPN we get a can't verify server Identity. The CA Cert Expired, I try to renew it and still didn't work. Then I generated a new one Try use Global Protect as the issue like the old one. But wouldn't let me after installing the GW cert. Need Help fixing this any suggestions would be great need to get fix asap.

host reachability require in internal host detection

We have enabled internal host detection in GP portal with "enforce users to connect GP" option to yes. There is no internal portal and internal gateway configured.When user walk into office GP connecting as a internal.We have set our DNS server ip in internal host detection. I was thinking about failover perspective, what if this DNS server is d...

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Deepak25 by • L3 Networker
  • 2210 Views
  • 1 replies
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Resolved! Global Protect Cookie Expired Log Messages But Not Using Cookie Auth

I'm using machine based certificate authentication for autovpn with Global Protect. It's mostly working with about500 connected. But I get some occasional complaints from busy end users who are hard to schedule for troubleshooting. So initially I am working on the back end. In logging I see fairly often "Cookie Expired" error. Yet I'm not using ...

palomed by • L3 Networker
  • 23577 Views
  • 3 replies
  • 0 Likes

user is getting an incorrect certificate when trying to login to GlobalProtect

I have a user with a Windows 10 laptop who is getting a certificate error when trying to login to globalprotect. No one else is having this problem. The message is "The certificate CN name mismatch. The certificate is not issued to <our FQDN for the VPN>"When they click the button to view the certificate, it is not even the certificate tha...

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