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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Resolved! Global protect step by step with Pointsharp

Hello, I'm interested in IT and I'm a beginner. I read some documents on the internet Could you please correct me to know if I have understood correctly? When a customer connects with his login and password to his company's vpn using global protect. Step 1) the Pointsharp server makes a request to the active directory to confirm the login ...

count each ip pool ip utilization

my globalprotect gateway had many configs and each config had own ip pool. i want to monitor the each ip pool utilization. how to monitor and. count the number of ip used in the globalprotect gateway-->agent-->client settings-->configs---> IP pool.

Resolved! GlobalProtect Gateway Configuration - Different IP pool if BYOD is used

Hi, I recently received the following business requirement. for some internal SSO applications to work correctly, they need to whitelist IP ranges to make SSO work as expected. If the user is logged in using a corporate laptop enrolled in Intune, they use a corporate user account and the SSO works after the VPN is established. On the contrary, i...

Unable to upgrade the global protect client automatically on the Client machines

Hi Team Recently I tried to upgrade my GP version from 5.2.10-6 to 6.0.3 and activated it, however, my clients are not seen automatically upgrade to the latest 6.0.3 version. In the portal Client settings are set to theTransparently only (APP), while we try to connect to the GP on the client machine the prompts will be appear to upgrade ...

Resolved! Unable to Download GlobalProtect from Firewall

Hi Community I am trying to enable GlobalProtect on my FW, but I am unable to download GlobalProtect. When I go to Device > GlobalProtect Client and select a version to download, this fails. I get the following error message: "Failed to download due to Empty file returned by update server. Please try again later. Failed to download file" I ...

MaxR2023 by • L1 Bithead
  • 11627 Views
  • 3 replies
  • 0 Likes

Zoom shows offline after connecting to Global Protect VPN

We are in the process of migrating to Global Protect VPN and we are doing pilot with few users. One issue we are observing is with zoom. After connecting to Global Protect VPN, zoom still shows off-line for few minutes or until user changes the state to available. We are using Global Protect Agent 5.2.10-6. We are not using Split tunnel and...

Resolved! VPN Total Connections Report

Hello, I am trying to figure out how to get a report that would show the total connections that were made VIA Global Connect. I can see this when I go look at the Gateway as it shows how many people are connected there. Is there a way to get a report for the last 30 days stating this number? This is on a PA-3200 PAN-OS 10.x.x Thank you,Tom

thoffman_0-1665426365122.png
thoffman by • L2 Linker
  • 2363 Views
  • 2 replies
  • 0 Likes

GP: AzureAD SAML Authentication with iOS Device ID

I'm using AzureAD SAML authentication with GP. GP Portal and GW are the same setting for Windows, mac and ios. Azure SAML authentication uses device ID authentication with Intune. For Windows and Mac, AzureAD can confirm the device ID and SAML authentication is possible. However, the iOS device does not receive the device ID to AzureAD. Theref...

AzureAD_Auth_log.jpg
TMori by • L0 Member
  • 1807 Views
  • 0 replies
  • 0 Likes

Resolved! GlobalProtect client previous gateway settings

Does anyone know if the GP client uses the settings it previously received from a gateway when it initially connects? In my past life using Cisco AnyConnect, a change to the AnyConnect profile would only become "active" if the user connected twice to the ASA after the change. The first time would push the change to AnyConnect, and the second t...

Is there a way to accept both SAMAccountName AND UserPrincipalName for user authentication?

Bottom line I would like my user to be able to authenticate using either "MyUserID" or "MyUserID@MyDomain.com". Can this be done? Right now, my users authenticate using their SAMAccountName/userID. As we move toward x.509 Personal Certificate authentication, the user certs provide a UPN (email address). Given a user who has a SAMAccountNam...

Globalprotect with client certificate authentication on Linux (TPM support?)

I'm currently using client certificates as authentication for windows clients. Our security team requires that the key is stored on TPM. As far as I can tell, RedHat supports storing keys on TPM as well TPM RedHat Does anyone know if Globalprotect supports using certificates where the key is stored on TPM? The current Globalprotect linux docume...

erikda by • L2 Linker
  • 2226 Views
  • 0 replies
  • 1 Likes

Trying to install certificate on web portal page

We have been using self-signed certificates for years with no issues. However, one business partner can't access the Web portal on our firewall to download the global protect software due to the self-signed cert. I have tried to configured the firewall to use a cert issued by a signing authority. I installed the cert in our Global Protect Gat...

svanarts by • L1 Bithead
  • 4053 Views
  • 3 replies
  • 0 Likes

Gateway gw:Could not verify the server certificate of the gateway

Hello, We had PA550 , now moved to PA 440 and configuration migrated from 550 to 440 , and can able to connect with old version of global protect ; but newer version we can't able to connect . For the newer version of Global protect we are getting the following error . Gateway gw: could not verify the server certificate of the gateway. Thank Y...

HIP Microsoft Patch detection issues

Hello all, We have been running GP for a while now. Currently using 6.0.3. We would like to start using HIP to detect Microsoft patches installed.. I am finding major issues in detecting installed patches correctly.. I have the HIP object configured correctly and we started looking for KB5016616.. After a few days we compared the list of clients...

MZenft by • L0 Member
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  • 0 replies
  • 0 Likes
  • 2065 Posts
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