GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

Discussions

GP 5.2.5 disconnects in connected standby

We recently upgraded our clients to 5.2.5 and since then we have had numerous reports (and I have experienced it myself) of disconnects occurring as soon as the comouter goes into modern standby/connected standby. We have the computers setup to Never drop internet (windows 10 setting) when the computer enters sleep. Yet we see this occurring of...

Global protect authentication

Hi team,In Global protect, is it mandatory for the user to authenticate in the portal and also in the gateway? I have tried to remove the authenticator in at least one of them so that it does not ask 2 times for user and pass without success.Any idea? why do I need both? what happens if I use different authentication profiles? Is it possible to ...

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Alpalo by • L4 Transporter
  • 2280 Views
  • 1 replies
  • 0 Likes

Resolved! Active-Passive firewall globalprotect clientless error code -1

Hi, something strange start showing, I am using more than two years active-passive firewall with global protect client and clientless portals.suddenly now when I move the traffic to the 2nd firewall the clients are receiving this error code -1. on the 2nd firewall under monitor-log-global protect, I notice some logs of "Success - quarantine - q...

SShnap by • L3 Networker
  • 3143 Views
  • 1 replies
  • 0 Likes

Resolved! GP Client not updating transparently on Win10 machines (5.2.6 -> 5.2.8)

I've done two previous client updates through the firewalls that went fine. The first was 5.0.4 -> 5.1.5 with the portal set to allow user to update manually. Everything went fine. At the time, I think PAN-OS was 8.1.somethingThe second was 5.1.5 -> 5.2.6 with the portal set to allow transparently. Everything went fine. PAN-OS was 9.1...

Problem with GlobalProtect after certificate renew

Hello there,Yesterday our certificates used for GlobalProtect expired. I reneved them like last time and then - we lost possibility to connect to our institution from endpoints. Nothing more were changed. Error seen on endpoint: Now nobody can connect via GlobalProtect using AD credentials. Currently our settings in Agent config looks like: Wh...

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Damiano by • L0 Member
  • 3226 Views
  • 1 replies
  • 0 Likes

GlobalProtect - Client cert not present

This past week we have experienced this issue where users are unable to connect to GlobalProtect. This is happening at random and on multiple firewalls with version 9.1.11-h3, GlobalProtect client version is: 5.2.3 Looking at the logs this is what it shows under Monitor -> GlobalProtect Strangely enough, the certificate IS installed on the c...

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Configurate secundary agent profile with other ip pool

Good morning,I need configure a secundary agent profile with other ip pool. I have just configured secondary agent profile in the Global Protect GW with a specific range and two specific users. When the user connects, it does not apply this new profile and continues to use the old one with old range. Could anybody help me with it? Regards Than...

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Alpalo by • L4 Transporter
  • 2845 Views
  • 4 replies
  • 0 Likes

Global Protect VPN with 2 ISP (Active Active)

Hi Guys, My customer has GSLB ( 1 domain 2 ip address).Example. nslookup vpn.test.com Name: vpn.test.comAddresses: 10.10.10.254 20.20.20.254 Is it possible to config GlobalProtect VPN with 2 ISP, 2 Portals, 2 Gateways but same certificate profile and same External Gateway name? But when client connect to each Gateway they will...

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Ustapon by • L1 Bithead
  • 6367 Views
  • 7 replies
  • 0 Likes

Resolved! Global Protect mixed internal and external gateway

hi everybody, i've some questions regarding global protect client and mixed environment internal / external we have a internal campus networking infrastructure with lan and wlan (2 different subnets), so the laptop changes the ip-address if traveling around the campus, wired or unwired... so we have installed global protect client for internal u...

Odd GlobalProtect issue

Just completed an install this last weekend and received a report that a user wasn't able to connect to GlobalProtect. I started with the normal troubleshooting and quickly realized this was going to be something more detailed. The user that initially complained said that she wasn't able to connect to GP. I asked them to just try to hit the port...

Azure SAML Authentication with multiple PAs

Hey, We have a GP configuration with 8 GP Gateways and 2 of them are acting as a GP Portal for backup.We are using SAML authentication with Azure and wanted to know how to you deploy GP with SAML authentication in large scale.Currently I have configured 3 SAML apps on Azure one for each PA device but I think it is not the right configuration sin...

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minow by • L4 Transporter
  • 14085 Views
  • 10 replies
  • 0 Likes

Split Tunnel Domain & Application Cisco Umbrella Issue

We have one GlobalProtect Portal and 3 Gateways. This one Gateway is version 9.0.9-h1, and the GlobalProtect client version is 5.2.3-22. For testing, on this one Gateway, I enabled Split tunnel Domain and Application for *.webex.com and *.zoom.us. I'm testing from home with two laptops, and both are connected to this same GP Gateway. Laptop 1 do...

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