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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Resolved! PA-440 Global Protect VPN - no Internet after connecting, only local resources

I've recently setup Global Protect Gateway/Portal but after connecting do not have access to Internet, only local resources. A coworker and I have been going through the configuration comparing it to other working PA-220's we have at work but nothing seems to working. Using Global Protect client 6.0.3 DNS for IP Pool is configured for 9.9.9.9 an...

Inactivity logout on missing HIP check after Windows update

We have been having an issue with a handful of random always-on GP clients (out of ~250) getting automatically logged out of the Gateway every 3 hours after monthly Windows update cycles. Looking at logging, the client stops hourly HIP check reporting and hits the Inactivity Logout timer (3 hour). On reconnect a single HIP check is sent and then...

Global Protect Windows logon PIN/Password

Hi, I am currently on GP 5.2.10 & I logon to Windows 11 via a PIN. When I upgrade to 6.1.0 my windows 11 laptop defaults to password & I have to change it to PIN and then logon. When I revert back to 5.2.10 it defaults to PIN logon. Is there a way to set PIN as a default when I upgrade to GP 6.1.0 Thanks.

Getting connection failed

Hello all, Our laptops are seeing the issue where they are working remotely and when the user tries to vpn back in its saying Connection Failedthe network connection is unreachable or the portal is unresponsive. Check the network connection and reconnect. ive tried uninstalling / reinstalling 5.1.x, 5.2.x etc.. reboots in between. tried ever...

MNTech by • L0 Member
  • 10801 Views
  • 4 replies
  • 0 Likes

IOS + User logon (Always On) + SAML is not working...

>Founf this in the release note: GPC-6663 The GlobalProtect app for iOS does not support SAML authentication when you configure GlobalProtect with the User-logon (Always On) Connect Method (NetworkGlobalProtectPortals<portal-config>Agent<agent-config>App). This limitation is due to the Apple Network Extension framework, which bloc...

rxie by • L3 Networker
  • 7463 Views
  • 2 replies
  • 2 Likes

Problems connecting to Globalprotect after users install latest windows Cumulative updates

There seems to be a bit of an issue connecting to Globalprotect after our windows machines have the latest microsoft cumulative updates, KB5018410 (windows 10) and KB5018418 (windows 11). Looking in reddit it looks like other users are seeing the same problem as well, anyone got any ideas on how to fix this going forward? The only way we've been...

jclements by • L1 Bithead
  • 94822 Views
  • 53 replies
  • 3 Likes

Mac Outlook stops send/receive mail on VPN

Some of my teammates have been experiencing issues with the Outlook client on Mac this week and last. It just stops updating with new emails throughout the day. Disconnecting from GlobalProtect VPN or restarting Outlook seems to fix it for a while. Some users are using Monterey 12.6. Also seems reverting to Legacy Outlook resolves the issue en...

Pre-logon tunnel not disconnecting after logon

Got a client requirement to implement a pre-logon tunnel via certificates but to disconnect after logon. PAN OS 9.1.13-h3, GlobalProtect 5.2.12. Client connects pre-logon just fine but the client doesn't disconnected after logging in to Windows (Win10). Was originally trying with 'pre-logon tunnel rename timeout 0' which I thought would disco...

Geo Location issue and Search Engine search result Issue.

Hi Team, Please note that currently we had an issue with Geo location and browser search engine issue when after connect to our Global protect VPN. Our Public IPs already located in Netherlands and after connect to the Global protect Gateway from the remote users it show as UAE. This was happen recently and very annoying to users for their d...

debug ssl-vpn global missing in 10.2 ?

I am trying to troubleshoot an issue with config selection in a pa3410 running panos 10.2.2H2 but cant find "debug ssl-vpn global" and have been unable to find in documentation if that command was changed or ? does anyone have an idea ?

MFA global protect

Hello, Could you please tell me why every user who connects to vpn with global protect must have a license on a MFA server? What is the point and what would happen if a user does not have a license? Thank you very much.

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