GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

Discussions

no network connectivity

Hi i am using globalprotect at home wifi. it was working fine for few days but stopped connecting and gives a messageConnection failedpls verify your network connection and try again. My internet is working fine. I am able to open all sites when in connect using my Iphone hotspos globalprotect works fine. i am perplexed. some help pls

GUYONVPN by L0 Member
  • 55277 Views
  • 12 replies
  • 0 Likes

Unable TO Connect Global Protect

Hi All,In one of our user machine, even after entering GP credentials, global protect is not connecting. Its show's trying to connect but after sometime without any error its keep on asking to enter the credentials again. Here GP credentials are synchronized with ldap(with our AD) Thanks and Regards,Putti Krupesh Raj.

kputti by L0 Member
  • 2703 Views
  • 2 replies
  • 0 Likes

Global Protect stopped working after upgrade to 5.2.9

Hi, After upgrading GP from 5.2.6 to 5.2.9 it stopped working for some reason. Basically, it tries to maintain VPN connection but after providing credentials it immediately stops the process - the Connect button is active again - there is no error displayed on the UI. It starts working again when downgrading to 5.2.6. Any tips? Thanks for help i...

deejaay by L0 Member
  • 3975 Views
  • 1 replies
  • 0 Likes

Global Protect DNS/Split tunneling issues after Laptop goes to sleep

Hi all,We have GP 5.2.9 and since the upgrade some users having split tunneling issues when laptop comes out of sleep. Every time laptop gets out of sleep some users get issues with connecting to SharePoint and internal apps. Internet works fine.When user do "Refresh Connection" on Global Connect, it sometimes resolves things, but the most effec...

HoomanF by L0 Member
  • 2864 Views
  • 1 replies
  • 0 Likes

GlobalProtect IPSec configuration

We have been using GlobalProtect for awhile but I just became aware that none of our clients are connected using IPSec even though the option is checked. I can't see anything being blocked so I am wondering if it is a configuration issue of some kind. Note: we are using loopback interfaces and both the gateway and portal use the same loopback

Resolved! GlobalProtect - Slack split tunnel stopped working for some users

Hello,I have a case open but I thought I would post here in case someone had seen this. Most of our users use GP client 5.2.6. We are going to force an upgrade to 5.2.8 soon. In the mean time we have encouraged people to start upgrading when they have a chance so the whole company isn't force upgraded at once. Most people don't have any is...

GlobalProtect SSL error

(P19520-T11728)Dump (1338): 02/09/22 16:16:12:010 SSL_connect: initialization (P19520-T11728)Dump (1338): 02/09/22 16:16:12:010 SSL_connect: write client hello A (P19520-T11728)Dump (1355): 02/09/22 16:16:12:059 SSL_connect:error in SSLv2/v3 read server hello A (P19520-T11728)Debug( 324): 02/09/22 16:16:12:059 SSL connect failed (P19520-T11728)D...

Resolved! Global Protect users cant connect - certificate out of date

Hello, I have over 1000 users and just this week some users (maybe 10) have not been able to connect to Global Protect from home. I worked out its because their ROOTCA has expired under Manage Certificates on their laptop. Its been working for 2 years and every user seems to have different dates. As far as i know the certificate server on-pre...

Resolved! How to generate report for Global Protect versions on endpoint

Hi Palo Alto community, I am new to Global Protect management portal. I have the access to view the firewall and I would like to see what version of Global Protect are all the end users are using. Is there a way for me to generate the up to date report? I would like to confirm that there's no inconsistent version of GP on the devices. Thanks fo...

LuckyLau by L1 Bithead
  • 6079 Views
  • 2 replies
  • 0 Likes

Resolved! Dynamic Updates - GlobalProtect Data File

Hi all,We are running a VM100. Should the GlobalProtect data file be getting regular updates? WildFire and the ThreatDB are working fine, but the last update for the GlobalProtect Data file is November 2020. I believe this is used for HIP information? Cheers,Paul.

pfox001 by L0 Member
  • 6876 Views
  • 3 replies
  • 1 Likes

Possible DNS Issue after GlobalProtect upgrade

Our GlobalProtect firewalls are running version 8.1.15 and another 9.1.4. We allow Split Tunnel, and one firewall has a 0.0.0.0/0 Include Access Route, and the other does not. Both don’t have any Excluded routes. The one firewall (9.1.4) does have a Domain and Application Entry, Excluding *.webex.com and webex.com domain for testing this featur...

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