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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Problems connecting to Globalprotect after users install latest windows Cumulative updates

There seems to be a bit of an issue connecting to Globalprotect after our windows machines have the latest microsoft cumulative updates, KB5018410 (windows 10) and KB5018418 (windows 11). Looking in reddit it looks like other users are seeing the same problem as well, anyone got any ideas on how to fix this going forward? The only way we've been...

jclements by • L1 Bithead
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  • 53 replies
  • 3 Likes

Mac Outlook stops send/receive mail on VPN

Some of my teammates have been experiencing issues with the Outlook client on Mac this week and last. It just stops updating with new emails throughout the day. Disconnecting from GlobalProtect VPN or restarting Outlook seems to fix it for a while. Some users are using Monterey 12.6. Also seems reverting to Legacy Outlook resolves the issue en...

Pre-logon tunnel not disconnecting after logon

Got a client requirement to implement a pre-logon tunnel via certificates but to disconnect after logon. PAN OS 9.1.13-h3, GlobalProtect 5.2.12. Client connects pre-logon just fine but the client doesn't disconnected after logging in to Windows (Win10). Was originally trying with 'pre-logon tunnel rename timeout 0' which I thought would disco...

Geo Location issue and Search Engine search result Issue.

Hi Team, Please note that currently we had an issue with Geo location and browser search engine issue when after connect to our Global protect VPN. Our Public IPs already located in Netherlands and after connect to the Global protect Gateway from the remote users it show as UAE. This was happen recently and very annoying to users for their d...

debug ssl-vpn global missing in 10.2 ?

I am trying to troubleshoot an issue with config selection in a pa3410 running panos 10.2.2H2 but cant find "debug ssl-vpn global" and have been unable to find in documentation if that command was changed or ? does anyone have an idea ?

MFA global protect

Hello, Could you please tell me why every user who connects to vpn with global protect must have a license on a MFA server? What is the point and what would happen if a user does not have a license? Thank you very much.

Resolved! Global Protect Behind NAT

I have a PA-800 with global protect configured in an internal network. A 1to1 NAT has been setup to map a public IP address to the internal IP address of the external interface of the PA. The 1to1 NAT is on a Cisco ASA5508X with direct passthrough on 443. I set the same internal IP address on the portal and the gateway. When authenticating from ...

Global Protect - Require Machine Cert only for Windows and MAC machines (and all other systems can just use username/password)

Hi there,I'm trying to build out a config in my lab where my global protect configuration requires a machine cert and username/password for only Windows OS and MAC OS systems and then for IOS and ANDROID devices, they will only require username/password. My lab is running an old PA-5050 on PAN OS 8.1.23. I'm finding that the only option is to ...

mslavens by • L1 Bithead
  • 2014 Views
  • 1 replies
  • 0 Likes

Resolved! Connecting to my customer's GP vpn, most of my browsers display NET::ERR_CERT_AUTHORITY_INVALID

In the not too distant past, I could fire up my customer's vpn allowing me to access their network while maintaining my own. In other words, I could surf my development sites, get my business' email, and basically function while working. Something changed, and now when I enable their VPN, 95+% of my network connections report: "Your connecti...

Resolved! New Windows 10 VM - will not connect to portal

I work as a consultant at a company using GP (5.2.11-10). I have numerous virtual machines (Windows 10, 7, and Xp) to support development, and they all will connect to the portal. The customer has a well defined installation process (trivial): 1) go to this link to download the correct version (32 or 64bit) then install; 2) set the portal to x...

Resolved! Global protect step by step with Pointsharp

Hello, I'm interested in IT and I'm a beginner. I read some documents on the internet Could you please correct me to know if I have understood correctly? When a customer connects with his login and password to his company's vpn using global protect. Step 1) the Pointsharp server makes a request to the active directory to confirm the login ...

count each ip pool ip utilization

my globalprotect gateway had many configs and each config had own ip pool. i want to monitor the each ip pool utilization. how to monitor and. count the number of ip used in the globalprotect gateway-->agent-->client settings-->configs---> IP pool.

Resolved! GlobalProtect Gateway Configuration - Different IP pool if BYOD is used

Hi, I recently received the following business requirement. for some internal SSO applications to work correctly, they need to whitelist IP ranges to make SSO work as expected. If the user is logged in using a corporate laptop enrolled in Intune, they use a corporate user account and the SSO works after the VPN is established. On the contrary, i...

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