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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Resolved! Compatibility Global Protect Client - 4.1.11 and Pan OS 9.1

Hi All, We are planning to upgrade our Pan OS from 8.1.21 to 9.1.x. Some of our Global Protect clients - still on very old version - which is 4.1.11. We are in process to upgrade them to latest 5.2.x. My query is - Once we upgrade our pan OS to 9.1 and if we miss out few clients on old version - will 9.1.x allow them to download and update t...

Resolved! You have X seconds remaining to log in and reconnect to GlobalProtect

Any idea how you can "log in" to global protect?When it switches from pre-logon to the user, it should pop the Microsoft AzureAD window to log in and saml auth to azure. But when you clickon this notification nothing happens. Same thing in v 5.2 and 6.0 of globalprotect. This does not always happen. Its intermittant across Windows 10 and 11.  

seconds-remaing-to-connect-to-gp.jpg
ksauer507 by • L3 Networker
  • 3829 Views
  • 1 replies
  • 0 Likes

Resolved! GP IPsec tunnel always falling back to SSL

Hi All, A customer recently migrated for 2 x PA-3020 to 2 x PA-460 running PAN OS 10.1.1. Since migrating they are having some odd issues with Global Protect, 90% of the time GP is connecting as SSL, even though IPsec is enabled on the tunnel, and when occasionally it does connect as IPsec, after 5 mins or some times a couple of hours it will fa...

Ben-Price by • L4 Transporter
  • 26806 Views
  • 13 replies
  • 0 Likes

Using GlobalProtect on multi-user server to gain User-ID visibility - possible?

We've enjoyed using globalprotect in combination with palo alto firewall policies over the past few years to allow particular policies to only apply to particular users, who are of course identified by the user signing into the globalprotect client. We were wondering if we could expand on this capability. We don't need VPN capability, we just wa...

no network connectivity

Hi i am using globalprotect at home wifi. it was working fine for few days but stopped connecting and gives a messageConnection failedpls verify your network connection and try again. My internet is working fine. I am able to open all sites when in connect using my Iphone hotspos globalprotect works fine. i am perplexed. some help pls

GUYONVPN by • L0 Member
  • 55115 Views
  • 12 replies
  • 0 Likes

Unable TO Connect Global Protect

Hi All,In one of our user machine, even after entering GP credentials, global protect is not connecting. Its show's trying to connect but after sometime without any error its keep on asking to enter the credentials again. Here GP credentials are synchronized with ldap(with our AD) Thanks and Regards,Putti Krupesh Raj.

kputti by • L0 Member
  • 2673 Views
  • 2 replies
  • 0 Likes

Global Protect stopped working after upgrade to 5.2.9

Hi, After upgrading GP from 5.2.6 to 5.2.9 it stopped working for some reason. Basically, it tries to maintain VPN connection but after providing credentials it immediately stops the process - the Connect button is active again - there is no error displayed on the UI. It starts working again when downgrading to 5.2.6. Any tips? Thanks for help i...

deejaay by • L0 Member
  • 3950 Views
  • 1 replies
  • 0 Likes

Global Protect DNS/Split tunneling issues after Laptop goes to sleep

Hi all,We have GP 5.2.9 and since the upgrade some users having split tunneling issues when laptop comes out of sleep. Every time laptop gets out of sleep some users get issues with connecting to SharePoint and internal apps. Internet works fine.When user do "Refresh Connection" on Global Connect, it sometimes resolves things, but the most effec...

HoomanF by • L0 Member
  • 2835 Views
  • 1 replies
  • 0 Likes

GlobalProtect IPSec configuration

We have been using GlobalProtect for awhile but I just became aware that none of our clients are connected using IPSec even though the option is checked. I can't see anything being blocked so I am wondering if it is a configuration issue of some kind. Note: we are using loopback interfaces and both the gateway and portal use the same loopback

Resolved! GlobalProtect - Slack split tunnel stopped working for some users

Hello,I have a case open but I thought I would post here in case someone had seen this. Most of our users use GP client 5.2.6. We are going to force an upgrade to 5.2.8 soon. In the mean time we have encouraged people to start upgrading when they have a chance so the whole company isn't force upgraded at once. Most people don't have any is...

GlobalProtect SSL error

(P19520-T11728)Dump (1338): 02/09/22 16:16:12:010 SSL_connect: initialization (P19520-T11728)Dump (1338): 02/09/22 16:16:12:010 SSL_connect: write client hello A (P19520-T11728)Dump (1355): 02/09/22 16:16:12:059 SSL_connect:error in SSLv2/v3 read server hello A (P19520-T11728)Debug( 324): 02/09/22 16:16:12:059 SSL connect failed (P19520-T11728)D...

Resolved! Global Protect users cant connect - certificate out of date

Hello, I have over 1000 users and just this week some users (maybe 10) have not been able to connect to Global Protect from home. I worked out its because their ROOTCA has expired under Manage Certificates on their laptop. Its been working for 2 years and every user seems to have different dates. As far as i know the certificate server on-pre...

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