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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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GlobalProtect Pre-logon tunnel rename doesn't work as expected

Hi Guys, We are currently running PanOS8.1.1 have some issues with global protect pre-logon. I have configured pre-logon as per below article.https://live.paloaltonetworks.com/t5/Configuration-Articles/Basic-GlobalProtect-Configuration-with-Pre-logon/ta-p/136131 Problem we have is pre logon works as expected, however when user logged in to the c...

Namalw by • L1 Bithead
  • 16069 Views
  • 8 replies
  • 1 Likes

Getting uptime information for a GlobalProtect connection?

Hello, Is there a way (programmatically) to access current uptime for an active GlobalProtect connection? I need to warn the users of my program well before (15+min) the connection times out. We are radiologists, and VPN dying in the middle of reporting of an urgent case causes all kinds of problems and lost work. Uptime under GP Settings refres...

BrankoB by • L1 Bithead
  • 4985 Views
  • 4 replies
  • 0 Likes

Global Protect Pre-logon does not consistently switch IP pools

We have a client with Global Protect Pre-logon, which assigns different IP pools to the Pre-logon user than to the known client. Sometimes we see the connection get the Pri-logon IP and then switch to the known client IP, but other times we see it hang onto the Pre-logon address. Firewall PAN-OS 8.1.15-h3Client version 5.1.5 Any suggestions on w...

GlobalProtect VPN vs Clientless VPN

Hello Bros, Currently, we are using GlobalProtect VPN, which is working great.and now we are discussing of using the Clientless VPN supported by the PanOS version 10 and later.Do you recommend using the Clientless VPN over Globalrotect VPN? what is your recommendations regarding using the clientless VPN if you recommed using it ov...

Resolved! Configuring GP DNS in Agent/Client Settings vs Agent/Network Services

Is there any difference configuring DNS in Agent/Client Service/Client Config versus Agent/Network Service. I initially setup in Agent/Network Service and is allow for a primary and secondary DNS server to be specified. The problem there is it limits me to two and I'd like to have a third. Agent/Client Service/Client Config has youenter DNS ser...

palomed by • L3 Networker
  • 4056 Views
  • 1 replies
  • 0 Likes

When attempting to log-in to GlobalProtect, a user will hit the enter key and the the username/password disappear. They have to physically click login

Hello, As the title says: when attempting to log-in to GlobalProtect, a user will hit the enter key and the the username/password disappear. They have to physically click login and it'll work. We leverage DUO authentication as well but it only acts like this for GlobalProtect signon. I'm curious if this is a bug or if there is some sort of reged...

equiknox by • L0 Member
  • 5143 Views
  • 3 replies
  • 1 Likes

Resolved! Global Protect VPN installation on Mac OS

Hi. My IT provider can't assist in setting up / configuring my Global Protect VPN for WFH. We are talking Vodafone Business here, and for over a week, we have been unsuccessful, had various reinstallations and the message is still "Gateway GP-Gateway: the network connection is unreachable or the gateway is unresponsive. Check the network connect...

JFontes by • L1 Bithead
  • 4510 Views
  • 3 replies
  • 0 Likes

Send message to user after connecting

Hi all,I'm changing the portal external gw of my company.I've sent an email to our users but I'm sure they'll never read it, so on switch date they will start calling our help desk because "vpn has stopped working".Is there any way to send a message after the user connects to global protect with a custom message like "remember that...."?Thanks

Poledi by • L1 Bithead
  • 3928 Views
  • 3 replies
  • 0 Likes

ip pool usage snmp monitoring

Hello, I want to monitor the usage of each ip pool for global protect with snmp, to have an alarm or something when the pool is reaching limit, i didn´t find an oid for this purpouse, but maybe there is another way to do it, anyone have an idea to make this possible?.

BigPalo by • L4 Transporter
  • 2380 Views
  • 1 replies
  • 0 Likes

GP - Split tunnel is working like full tunnel

Hello All! I configured the GP to be a split tunnel. When I connect, I can access internal resources, but no Internet access. Normally, a default GW gets assigned of 0.0.0.0 on the PAN adapter I thought. There's no GW. External traffic is trying to route via the Internal's ISP and not it's own.

DJ_Palo by • L1 Bithead
  • 2947 Views
  • 2 replies
  • 0 Likes

Global Protect on MAC stuck at Portal Prelogin

Hi !I am trying to connect to GlobalProtect via Mac - on Windows (same user) everything works fine. Pressing the Connect button on Mac shows the Azure Login + 2MFA appears as expected but as soon as I enter the Codea blank screen appears and Logs are showing the following:"gp_version":"5.2.9-35","error_stage":"Portal pre-login","error":"Could no...

schimeha by • L0 Member
  • 5923 Views
  • 3 replies
  • 1 Likes

Failures to connect with GlobalProtect 5.2.10 on Android 12 devices

We are able to connect from Android 11 devices with GP 5.2.5 but not from Android 12 devices using 5.2.10; the latter seems to fail when trying to allocation the virtual NIC for the VPN connection. We have a ticket open with PA but no resolve so far. Anyone have any ideas?27225)02/16 09:41:17:653488 - =JNI= ANDROID_ACTION_SET_VNIC_CONFIG, ret=f...

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