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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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GP - Split tunnel is working like full tunnel

Hello All! I configured the GP to be a split tunnel. When I connect, I can access internal resources, but no Internet access. Normally, a default GW gets assigned of 0.0.0.0 on the PAN adapter I thought. There's no GW. External traffic is trying to route via the Internal's ISP and not it's own.

DJ_Palo by • L1 Bithead
  • 2890 Views
  • 2 replies
  • 0 Likes

Global Protect on MAC stuck at Portal Prelogin

Hi !I am trying to connect to GlobalProtect via Mac - on Windows (same user) everything works fine. Pressing the Connect button on Mac shows the Azure Login + 2MFA appears as expected but as soon as I enter the Codea blank screen appears and Logs are showing the following:"gp_version":"5.2.9-35","error_stage":"Portal pre-login","error":"Could no...

schimeha by • L0 Member
  • 5858 Views
  • 3 replies
  • 1 Likes

Failures to connect with GlobalProtect 5.2.10 on Android 12 devices

We are able to connect from Android 11 devices with GP 5.2.5 but not from Android 12 devices using 5.2.10; the latter seems to fail when trying to allocation the virtual NIC for the VPN connection. We have a ticket open with PA but no resolve so far. Anyone have any ideas?27225)02/16 09:41:17:653488 - =JNI= ANDROID_ACTION_SET_VNIC_CONFIG, ret=f...

GP 5.2.5 disconnects in connected standby

We recently upgraded our clients to 5.2.5 and since then we have had numerous reports (and I have experienced it myself) of disconnects occurring as soon as the comouter goes into modern standby/connected standby. We have the computers setup to Never drop internet (windows 10 setting) when the computer enters sleep. Yet we see this occurring of...

Global protect authentication

Hi team,In Global protect, is it mandatory for the user to authenticate in the portal and also in the gateway? I have tried to remove the authenticator in at least one of them so that it does not ask 2 times for user and pass without success.Any idea? why do I need both? what happens if I use different authentication profiles? Is it possible to ...

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Alpalo by • L4 Transporter
  • 2209 Views
  • 1 replies
  • 0 Likes

Resolved! Active-Passive firewall globalprotect clientless error code -1

Hi, something strange start showing, I am using more than two years active-passive firewall with global protect client and clientless portals.suddenly now when I move the traffic to the 2nd firewall the clients are receiving this error code -1. on the 2nd firewall under monitor-log-global protect, I notice some logs of "Success - quarantine - q...

SShnap by • L3 Networker
  • 3087 Views
  • 1 replies
  • 0 Likes

Resolved! GP Client not updating transparently on Win10 machines (5.2.6 -> 5.2.8)

I've done two previous client updates through the firewalls that went fine. The first was 5.0.4 -> 5.1.5 with the portal set to allow user to update manually. Everything went fine. At the time, I think PAN-OS was 8.1.somethingThe second was 5.1.5 -> 5.2.6 with the portal set to allow transparently. Everything went fine. PAN-OS was 9.1...

Problem with GlobalProtect after certificate renew

Hello there,Yesterday our certificates used for GlobalProtect expired. I reneved them like last time and then - we lost possibility to connect to our institution from endpoints. Nothing more were changed. Error seen on endpoint: Now nobody can connect via GlobalProtect using AD credentials. Currently our settings in Agent config looks like: Wh...

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Damiano by • L0 Member
  • 3170 Views
  • 1 replies
  • 0 Likes

GlobalProtect - Client cert not present

This past week we have experienced this issue where users are unable to connect to GlobalProtect. This is happening at random and on multiple firewalls with version 9.1.11-h3, GlobalProtect client version is: 5.2.3 Looking at the logs this is what it shows under Monitor -> GlobalProtect Strangely enough, the certificate IS installed on the c...

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Configurate secundary agent profile with other ip pool

Good morning,I need configure a secundary agent profile with other ip pool. I have just configured secondary agent profile in the Global Protect GW with a specific range and two specific users. When the user connects, it does not apply this new profile and continues to use the old one with old range. Could anybody help me with it? Regards Than...

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Alpalo by • L4 Transporter
  • 2778 Views
  • 4 replies
  • 0 Likes

Global Protect VPN with 2 ISP (Active Active)

Hi Guys, My customer has GSLB ( 1 domain 2 ip address).Example. nslookup vpn.test.com Name: vpn.test.comAddresses: 10.10.10.254 20.20.20.254 Is it possible to config GlobalProtect VPN with 2 ISP, 2 Portals, 2 Gateways but same certificate profile and same External Gateway name? But when client connect to each Gateway they will...

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Ustapon by • L1 Bithead
  • 6243 Views
  • 7 replies
  • 0 Likes

Resolved! Global Protect mixed internal and external gateway

hi everybody, i've some questions regarding global protect client and mixed environment internal / external we have a internal campus networking infrastructure with lan and wlan (2 different subnets), so the laptop changes the ip-address if traveling around the campus, wired or unwired... so we have installed global protect client for internal u...

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