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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Global Protect Auto Connect - Mouse Jumps

Hi All, When Global Protect is set to auto-connect and you are on the LAN, the mouse cursor jumps to the Global Protect icon all the time until you end the process in Task Manager. Is there a fix for it? we are on version 6.0.1. PLease advise if you have experienced this issue before. Thanks in advance

Willim by • L0 Member
  • 2664 Views
  • 1 replies
  • 0 Likes

Global Protect Authentication with Azure AD SSO failing

Hi, I am receiving the below error when trying to sign into Global Protect using Azure AD SSO. This is being set up for the first time. Any ideas what this means or where I can look? 2021-11-30 13:19:35.231 +1100 debug: _log_saml_respone(pan_auth_server.c:348): Sent PAN_AUTH_FAILURE SAML response:(authd_id: 6998778942614154583) (SAML err code "2...

Ben-Price by • L4 Transporter
  • 4417 Views
  • 2 replies
  • 0 Likes

Resolved! Intermittent connection issue after upgrade to 9.1.14

Anyone out there facing issue with LSVPN connection after upgrading to 9.1.14?After upgrading gateway firewall to 9.1.14 , all satellite offices to the gateway are reporting intermittent connectivity.I don't see any issue with LSVPN tunnel between sat and gw but connection to internal network drop in a specific pattern.I believe its a bug and ha...

Nischal by • L2 Linker
  • 6197 Views
  • 5 replies
  • 0 Likes

Resolved! Crowdstrike Falcon v6 not recognised by Global Protect HIP

Hi everyone!I believe this is a new one here, but due to upgrading to Mac OS BigSur soon, we need to upgrade GlobalProtect version 5.1.1 to the latest one 5.1.7.However, we have a double constraint here.At the moment, we're checking that Crowdstrike v5 is running as part of our HIP checks. When moving to BigSur, we have to upgrade Crowdstrike in...

GlobalProtect IP address reservation for a MAC OS Clients

Hello everyone, Could anyone advise about how can I configure a GP client (MAC OS device) to get the same IP address?I've found only an option for Widows OS devices, by editing the registry on the client's machine, but unfortunately, I can't find anything similar to MAC OS.Also, I've found the option (2) described in the KB: HOW TO CONFIGURE A G...

GlobalProtect on PoP_OS!

The checking for which type of Linux distro done ./install.sh script is too narrow. The script checks for *Ubuntu* (proper case) but some Ubuntu-based Distros (especially PoP_OS! from System 76) uses lower case "ubuntu" in the ID_LIKE variable. Therefore, the needed dependencies for Debian/Ubuntu aren't run (the "yum"--wrong--ones are run). I ...

wsmith by • L1 Bithead
  • 6852 Views
  • 6 replies
  • 1 Likes

check computer name is part of a group

We're planning to enable HIP checks; with on of the checks is domain membership.However there are cases where a computer will not yet have the domain setup.We're thinking of creating a device group in AD where those computers can be added.How do we allow access to systems that are part of that group? I was first thinking of a User-ID check, but ...

CHKlomp by • L2 Linker
  • 5941 Views
  • 6 replies
  • 0 Likes

Issue passing traffic with Global Protect client 5.2.9 or later

Hi, We have having issues upgrading beyond global protect client 5.2.8. If we upgrade to 5.2.9/5.2.11/6.0.1 we have the following happen on our Windows 10 Enterprise x64 1909 or greater devices. The clients are configured for split tunnel. 1. The VPN connection is made and remains connected.2. The connection gets a DHCP address.3. Unable to ping...

Failed to retrieve info for gateway

Hi All,Im configuring new gateway, when i try to connect to it, I'm able to authenticate using okta, but instantly when i hit the push notification in my phone i get the page cannot be reached in the embedded browser looking into logs in pan, i see pre-login stage is success not other stagesalso in the logs of the agent i see the following User ...

Globalprotect 6.0.1 not working with Windows 8.1

Hello,we are experiencing an issue with the latest Globalprotect version 6.0.1 and Windows 8.1 computers.None of our Windows 8.1 computers was successfully upgraded from version 5.2.10, also clean install reports same issues: (P7812-T7788)Error( 137): 05/17/22 13:47:43:649 FIPS drbg instantiate failed.(P7812-T7788)Error( 230): 05/17/22 13:47:43:...

How to generate a comprehensive GlobalProtect VPN Reports

Hi I am trying to create a weekly comprehensive GP VPN ReportI want it grouped by users and sorted by activity time For that I have created a custom report with ( eventid eq gateway-logout ) as query and "Last Calendar Week" as time frameNow I am trying to set the sort and group-by BUT I cannot set the "generated-time" as sort and even worse the...

Global Protect in Abu Dhabi

I will be traveling to Abu Dhabi in the next few weeks, but I do need my Global Protect to work there for my work tools. Does GP work in EAU with no problem at all ? Thank you for your comments

Resolved! Global Protect Gateway Priority Question

I see that gateway priority options are Highest, High, Medium, Low and Lowest. The articles I'm seeing on this property have mostly do with regions. But in my case I'm just trying to influence more traffic to another gateway. Andif that second gateway is not available say to having all of its licenses in use I then want to to choose another gate...

palomed by • L3 Networker
  • 4048 Views
  • 1 replies
  • 0 Likes
  • 1710 Posts
  • 68 Subscriptions
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