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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Pre Login vs Always On

Hi, we are trying to decide between pre login VPN and always connected VPN...what do you guys use and why? FYI we use Okta for SAML/SSO and Azure AD for Identity.From my understanding - pre login VPN doesn't support MFA or the ability to select WiFi before logging into Windows. Is this correct? I so, how do you guys handle it? I've read about u...

Cached Portal on GlobalProtect

Hello All, When using GlobalProtect App, sometime it says using cached portal. I understand it is because of Save Username option. The question I have is how long does it use cached portal if I don't signout? No new updates are needed just use the same cached portal and gateway information from old portal. Want to know how many days can we kee...

SuryaA by • L0 Member
  • 1661 Views
  • 1 replies
  • 0 Likes

Some users not able to connect to GlobalProtect

Some of my users get the message stating their GlobalProtect client was unable to contact the gateway immediately after authenticating on their Duo MFA app. The interesting part is I have not been able to reduce this down to a machine problem. I have both an iMac and a Windows 10 laptop on my desk here for testing. I can sign into each of the...

GPVPN on laptop only works with phone hotspot and not home wifi

Hi, I seem to have this weird problem where the home wifi does not work for gpvpn. The problems are also random in the sense. 1. Sometimes it connects, but I dont get the company splash screen after connection. Without that screen, remote access does not really work and I need to disconnect. 2. The gpvpn screen shows no network connectivity desp...

VK1500 by • L1 Bithead
  • 5253 Views
  • 3 replies
  • 0 Likes

The “Reset password” option is not available on the Windows start screen when the Global Protect ?!?

Dear and valuable Live Community Members, One of our customers came to us with some questions in regard to the issues he is facing with the missing "Reset Password" option on the Sign-in screen at the start of Windows OS after installing the Global Protect agent on the endpoint. The customer is rolling out sspr, and uses the GP agent with al...

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With the GP installed.PNG

Resolved! Users are being disconnected from GlobalProtect VPN

From PanGPS Logs following logs. looking for network issues or DNS issues. kindly suggest further troubleshooting to resolve the issue. (P5544-T4240)Debug(5173): 12/09/22 11:44:34:124 Found virtual IP route entry(P5544-T4240)Debug(5936): 12/09/22 11:44:34:124 No change for gateway route(P5544-T4240)Debug(6696): 12/09/22 11:44:34:124 NetworkCon...

vij by • L1 Bithead
  • 4192 Views
  • 2 replies
  • 0 Likes

Global Protect VPN disconnects when moving between Access Points

GP VPN disconnects when a user moves from one point A to point B within a building. I am guessing it's because users go from one access point to another but wanted to know what can be done on global protect side or even the cause of it on access points. GP is currently being managed via panorama. The users have to restart their computer to make ...

UmarKhan by • L2 Linker
  • 3057 Views
  • 3 replies
  • 0 Likes

GP Client and DUO 2F Very strange behavior

Thoughts and ideas are welcome. Note, I have yet to tune the GP APP on the portal. Okay... I would like to keep this brief, but I have conducted numerous tests and lots of log files. This is a new implementation and I will tell you what is "broken" and what is NOT broken. Customer is using GP client ver 6.1 and 5.2.6-87. 1. GP client succ...

Global Protect / DUO 2F

Yesterday, I posted a very detailed message regarding GP / MF. Let me ask this... maybe to broad of a question... I integrated PAN GP 2f using DUO and all works great ( I will get to the one exception ). First factor is LDAP and 2nd factor is radius against an in-house DUO Proxy application ( 1812 ). Remote user start GP client... enters cr...

GP / DUO 2F

Folks... I recently posted two related GP questions. Note, I kind of fixed the issue. For my customer, when using GP client 6.1 or 6.0, they have intermittent issues with DUO 2f when receiving a call. For me, I have no problems with 6.1 or 6.0 and using the same DUO phone call ( a good option is to use the DUO app. ). I am recommending they ...

Cannot VDI access after upgrade to GlobalProtect 6.1

Hello all, We are facing an error accessing VDI through the internal network after connecting GP within the customer company (socket error 10060) The same phenomenon occurs in Mac and Windows that use GP 6.1.0 version regardless of the operating system. On the other hand, it can be accessed normally when connecting to VDI after connecting to GP ...

Resolved! Access to CIFS share fails after working initially

Hi, I'm testing using GP (5.2.7) on PAN OS 10.1.6-hf6. Users login fine and can access the required resources. However, I have a user that likes to leave the GB sessions up overnight and resume operations the next morning. CIFS access works for a while but then the smb traffic is no longer recognized as smb and so the traffic fails to match th...

msullivan by • L3 Networker
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  • 1 replies
  • 0 Likes
  • 2069 Posts
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