how to import cert on palo alto

I have a cert that expire today

how can I import cert to global protect?

Inactivity logout on missing HIP check after Windows update

We have been having an issue with a handful of random always-on GP clients (out of ~250) getting automatically logged out of the Gateway every 3 hours after monthly Windows update cycles. Looking at logging, the client stops hourly HIP check reportin

Global Protect Windows logon PIN/Password

Hi,

I am currently on GP 5.2.10 & I logon to Windows 11 via a PIN.

When I upgrade to 6.1.0 my windows 11 laptop defaults to password & I have to change it to PIN and then logon. When I revert back to 5.2.10 it defaults to PIN logon.

Is there a

Getting connection failed

Hello all, 

 Our laptops are seeing the issue where they are working remotely and when the user tries to vpn back in its saying

Connection Failed

the network connection is unreachable or the portal is unresponsive. Check the network connection and rec

IOS + User logon (Always On) + SAML is not working...

>Founf this in the release note: GPC-6663

The GlobalProtect app for iOS does not support SAML authentication when you configure GlobalProtect with the User-logon (Always On) Connect Method (NetworkGlobalProtectPortals<portal-config>Agent<agent-config

Global protect licence

Hello,
Could you please tell me why every user who connects to vpn with global protect must have a license on Pointsharp?

Thank you very much.

Problems connecting to Globalprotect after users install latest windows Cumulative updates

There seems to be a bit of an issue connecting to Globalprotect after our windows machines have the latest microsoft cumulative updates, KB5018410 (windows 10) and KB5018418 (windows 11).

Looking in reddit it looks like other users are seeing the sam

Can you have 2 Global Protect Portals on the same interface on a VM series

Hello,

Just wondering if it is possible to configure a new GP portal and gateway on the same interface as an existing GP protect and gateway are configured

Thanks in advance !

Mac Outlook stops send/receive mail on VPN

Some of my teammates have been experiencing issues with the Outlook client on Mac this week and last. It just stops updating with new emails throughout the day.  Disconnecting from GlobalProtect VPN or restarting Outlook seems to fix it for a while. 

Pre-logon tunnel not disconnecting after logon

Got a client requirement to implement a pre-logon tunnel via certificates but to disconnect after logon.

PAN OS 9.1.13-h3, GlobalProtect 5.2.12.  Client connects pre-logon just fine but the client doesn't disconnected after logging in to Windows (Win

Geo Location issue and Search Engine search result Issue.

Hi Team,

Please note that currently we had an issue with Geo location and browser search engine issue when after connect to our Global protect VPN.

Our Public IPs already located in Netherlands and after connect to the Global protect Gateway from

debug ssl-vpn global missing in 10.2 ?

I am trying to troubleshoot an issue with config selection in a pa3410 running panos 10.2.2H2
but cant find "debug ssl-vpn global"

and have been unable to find in documentation if that command was changed or ?

does anyone have an idea ?

GlobalProtect Gateways

Is anyone else seeing complaints about several gateways slow or disconnecting Southwest seems to be the only reliable gateway today.

MFA global protect

Hello,

Could you please tell me why every user who connects to vpn with global protect must have a license on a MFA server?

What is the point and what would happen if a user does not have a license?

Thank you very much.