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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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GP clien window size

I have a bit annoing behavior afte add hardware 2FA to GP. Client windows is not scalable and not possible is scroll text in window. In effect I'm not able to chose 2FA method 😞 Only hardware key is working. Is possible to unlock sizing or scrolling of this window? Windows looks like this.

MarKra_0-1671018469083.png
MarKra by • L1 Bithead
  • 3537 Views
  • 5 replies
  • 0 Likes

Global Protect VPN Client not authenticating to 2012 R2 Domain Controller

We recently installed a new Domain Controller and can't get the Global Protect VPN client LDAP authentication to work. We have tried everything we can think of and would like to know if anyone else has had this issue and could assist with a solution. DC01 - Primary DC which firewall and VPN currently authenticates to. DC02 - Secondary DC which...

Resolved! Zoom not working on Lenovo Laptops with split tunnel enabled for Global Protect

About 3 weeks ago, our company started rolling out the Lenovo L14 model to replace our Dell 5480 models. The laptops were sent out to a couple of remote users and soon after, we started getting complaints that the users couldn't start or accept meetings on their zoom app or even browse the zoom.us website. We do have split tunnel configured by (...

HIP Profile not working

Using Globaprotect to connect remotely. Enabled HIP profile for compliance check. Users get connected even if the endpoints are non-compliant.I configured HIP profile to check whether remote machines has DLP agent installed. GP gets connected with notification "DLP agent not found". below are the GP logs. -----------------------------P14072-T171...

User unable to connect to VPN portal address after USMT data transfer to new PC

We recently started using Smart Deploy to image computers, and capture/deploy user profile data. I am having an issue that is hit or miss with each user profile that is migrated to the newly imaged computer using Smart Deploy (utilizes USMT). Smart Deploy leaves the default MIG.user, MIG.docs, and MIG.apps as is with the scan state and load stat...

KawaJosh by • L0 Member
  • 2073 Views
  • 1 replies
  • 0 Likes

Pre Login vs Always On

Hi, we are trying to decide between pre login VPN and always connected VPN...what do you guys use and why? FYI we use Okta for SAML/SSO and Azure AD for Identity.From my understanding - pre login VPN doesn't support MFA or the ability to select WiFi before logging into Windows. Is this correct? I so, how do you guys handle it? I've read about u...

Cached Portal on GlobalProtect

Hello All, When using GlobalProtect App, sometime it says using cached portal. I understand it is because of Save Username option. The question I have is how long does it use cached portal if I don't signout? No new updates are needed just use the same cached portal and gateway information from old portal. Want to know how many days can we kee...

SuryaA by • L0 Member
  • 1633 Views
  • 1 replies
  • 0 Likes

Some users not able to connect to GlobalProtect

Some of my users get the message stating their GlobalProtect client was unable to contact the gateway immediately after authenticating on their Duo MFA app. The interesting part is I have not been able to reduce this down to a machine problem. I have both an iMac and a Windows 10 laptop on my desk here for testing. I can sign into each of the...

GPVPN on laptop only works with phone hotspot and not home wifi

Hi, I seem to have this weird problem where the home wifi does not work for gpvpn. The problems are also random in the sense. 1. Sometimes it connects, but I dont get the company splash screen after connection. Without that screen, remote access does not really work and I need to disconnect. 2. The gpvpn screen shows no network connectivity desp...

VK1500 by • L1 Bithead
  • 4956 Views
  • 3 replies
  • 0 Likes

The “Reset password” option is not available on the Windows start screen when the Global Protect ?!?

Dear and valuable Live Community Members, One of our customers came to us with some questions in regard to the issues he is facing with the missing "Reset Password" option on the Sign-in screen at the start of Windows OS after installing the Global Protect agent on the endpoint. The customer is rolling out sspr, and uses the GP agent with al...

Without GP.PNG
With the GP installed.PNG
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