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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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GlobalProtect stops responding

After upgrading from 9.1.13-h to 9.1.14 issue was noticed (not sure if it was present earlier) - in about a week/two GlobalProtect stops responding - even portal page is not opening from the browser, so also GP client connection fails. It is not getting to authentication or anything further. Portal IP is responding in general - pings are fine a...

nikoo by • L3 Networker
  • 2330 Views
  • 2 replies
  • 0 Likes

Resolved! Globalprotect 5.2.5 popup message

Hi All, Having just deployed version 5.2.5 when I connect on Globalprotect I get a pop up stating "The network connection is unreliable and GlobalProtect reconnected using an alternate method......". This did not appear before and was not present on 5.2.4. We need version 5.2.5 for O365 split tunneling, there is an issue using 5.2.3 and 5.2.4. I...

a.jones by • L3 Networker
  • 36388 Views
  • 20 replies
  • 2 Likes

Resolved! Global Protect service impact during failover in A/P configuration

Hello all, I hope you are doing well.As I mentioned in the subject, I just want to know when HA is configured, does it affect existing sessions if the existing active device is failover while the GP is connected? If there is an impact, users can experience service disruption? Please share some info about it. Thanks.GlobalProtect

GlobalProtect gateway not working as intended

Hello, I am wondering if someone can help me out or point me in the right direction.We have configured a Site-to-Site VPN connection between 2 firewalls and configured BGP on it. The first firewall has globalprotect gateway configured and is working properly. The second firewall has gateway configured, I can connect to it and I can see the VPN I...

Resolved! GUI issues after upgrading to 6.0.1

During GP deployment issues with GUI were noticed for some upgrades (this specific example from 5.2.8 -> 6.0.1, Windows 10):It looks really squeezed and messed up. Just for the sake of example, normal view: It is not behaving always this way, but there are multiple cases where this has been seen. This may require deeper digging to troublesh...

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nikoo by • L3 Networker
  • 2362 Views
  • 1 replies
  • 0 Likes

Groups added to VPN

Hello,I have Global Protect setup and people are able to connect via a VPN connection with Split Tunnel turned on.I have a request to setup another config for a certain group in AD that would give this group of users a different IP and have Split Tunneling turned off forcing all traffic over the VPN. I have this setup and working. If I put myse...

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thoffman by • L2 Linker
  • 3119 Views
  • 2 replies
  • 0 Likes

Odd Internal Host Behavior

Community, First off, I'm looking for ideas on what could possibly be causing a situation we are experiencing. This is an issue with Always On Mode, using SAML authentication (built in browser, no default browser), in an Internal Host Detection state. We are not having any issues with a remote user at all, only when the user moves from remote ...

GlobalProtect Pre-Login SAML Webpage Not Loading

Hi everyone, I am hoping someone may have seen this before and may have some guidance. I have a fully functioning GlobalProtect OnDemand system with LDAP + SAML setup and working well outside of the pre-login. Once logged in, everything works as expected - the Portal authenticates you with LDAP and then the Gateway pops the webpage (using GP, ...

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GlobalProtect Connection Failed: Matching Client

Hello everyone.I'm using my company's VPN. However I encountered the "Connection Failed: Matching Client" error. Can anyone tell me how to fix this problem? Your help will be highly appreciated! System: Ubuntu 20.04Launching method: Terminal -> `$ /usr/bin/globalprotect` -> `>> launch-ui` Thank you so much!

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Global Protect Auto Connect - Mouse Jumps

Hi All, When Global Protect is set to auto-connect and you are on the LAN, the mouse cursor jumps to the Global Protect icon all the time until you end the process in Task Manager. Is there a fix for it? we are on version 6.0.1. PLease advise if you have experienced this issue before. Thanks in advance

Willim by • L0 Member
  • 2620 Views
  • 1 replies
  • 0 Likes

Global Protect Authentication with Azure AD SSO failing

Hi, I am receiving the below error when trying to sign into Global Protect using Azure AD SSO. This is being set up for the first time. Any ideas what this means or where I can look? 2021-11-30 13:19:35.231 +1100 debug: _log_saml_respone(pan_auth_server.c:348): Sent PAN_AUTH_FAILURE SAML response:(authd_id: 6998778942614154583) (SAML err code "2...

Ben-Price by • L4 Transporter
  • 4372 Views
  • 2 replies
  • 0 Likes

Resolved! Intermittent connection issue after upgrade to 9.1.14

Anyone out there facing issue with LSVPN connection after upgrading to 9.1.14?After upgrading gateway firewall to 9.1.14 , all satellite offices to the gateway are reporting intermittent connectivity.I don't see any issue with LSVPN tunnel between sat and gw but connection to internal network drop in a specific pattern.I believe its a bug and ha...

Nischal by • L2 Linker
  • 6085 Views
  • 5 replies
  • 0 Likes
  • 1692 Posts
  • 68 Subscriptions
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