02-01-2021 10:01 AM
I've already added the 2FA provider's domain to first the Trusted Sites and then the Intranet zone and ensured all things scripting are set to run, as it looks like an IE/Internet Options issue. I've also tried setting GP to use the default browser but none of those seem to do the trick. I have a ticket in with the vendor (SAASPASS) but I thought I'd check here too because I don't know that this problem is specific to them. If anyone had any thoughts that would be much appreciated. Thanks!
02-01-2021 09:52 PM
02-02-2021 06:54 AM
We're on 5.2.4 which I believe is the latest version at this time.
I can't test it on Chrome because as I said this is only a problem with Pre-Login. Once you're logged into Windows, it works just fine using either the GP Browser or Chrome. Pre-Login though there's no option for another browser as far as I can tell. I've tried toggling the Use Default Browser option but it still pops the same built-in GP browser window Pre-Login - I'm guessing because it can't yet read your default browser.
02-02-2021 07:02 AM
The most recent GlobalProtect agent is 5.2.5, but I don't think an upgrade is going to help you here. Taking that site out of trusted sites (that's not going to be read at the login page anyways) do you actually need to do anything to get the site to function properly.
02-02-2021 07:07 AM
06-08-2022 06:23 AM
I am having the same issue, Is this Pre-login screen issue resolved after upgrade?
06-08-2022 06:41 AM
So your issue doesn't look like it is Pre-Logon. You're already logged into Windows so whatever is going on with you seems to be Post-Logon. I spent the time and went the Certificate route for Pre-Logon anyway and it was definitely worth and time and investment. Getting things working properly with your internal CA was the most difficult part but it works really well. I'd recommend upgrading if you haven't. There have been a ton of fixes since 5.2.5
06-08-2022 06:58 AM
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