Wrong username populated when trying to log-in to GlobalProtect

Hello,

Thanks for the help.

Whenever I disable the vpn, I have to eventually enable it again.

When I click `Enable`, it fails authentication as it tries to login with the wrongly populated username. Is there a way to edit the default populated usernam

GlobalProtect IP address reservation for a MAC OS Clients

Hello everyone,

Could anyone advise about how can I configure a GP client (MAC OS device) to get the same IP address?

I've found only an option for Widows OS devices, by editing the registry on the client's machine, but unfortunately, I can't find any

GlobalProtect on PoP_OS!

The checking for which type of Linux distro done ./install.sh script is too narrow.  The script checks for *Ubuntu* (proper case) but some Ubuntu-based Distros (especially PoP_OS! from System 76) uses lower case "ubuntu" in the ID_LIKE variable.  The

Recently Updated: Leveraging Host Information Profile (HIP)

Solutions guru @kiwi recently updated one of LIVEcommunity's most-read Tips & Tricks blogs about how to leverage Host Information Profile (HIP).

If you want to learn more about the ins and outs of Host Information Profiles, how it functions in Glob

check computer name is part of a group

We're planning to enable HIP checks; with on of the checks is domain membership.

However there are cases where a computer will not yet have the domain setup.

We're thinking of creating a device group in AD where those computers can be added.

How do we a

Issue passing traffic with Global Protect client 5.2.9 or later

Hi,

We have having issues upgrading beyond global protect client 5.2.8. If we upgrade to 5.2.9/5.2.11/6.0.1 we have the following happen on our Windows 10 Enterprise x64 1909 or greater devices. The clients are configured for split tunnel.

1. The VPN

Staged upgrade for GlobalProtect App

Hi

We are trying to stage the GlobalProtect app upgrade

We have the DEFAULT policy for GlobalProtect configured to Disallow upgrade and now we created a Test-Pilot policy with Allow Transparent, select few test users and move the new policy on top of t

Failed to retrieve info for gateway

Hi All,

Im configuring new gateway, when i try to connect to it, I'm able to authenticate using okta, but instantly when i hit the push notification in my phone i get the page cannot be reached in the embedded browser 

looking into logs in pan, i see p

Globalprotect 6.0.1 not working with Windows 8.1

Hello,
we are experiencing an issue with the latest Globalprotect version 6.0.1 and Windows 8.1 computers.
None of our Windows 8.1 computers was successfully upgraded from version 5.2.10, also clean install reports same issues:

(P7812-T7788)Error( 137)

How to generate a comprehensive GlobalProtect VPN Reports

Hi

I am trying to create a weekly comprehensive GP VPN Report

I want it grouped by users and sorted by activity time

For that I have created a custom report with ( eventid eq gateway-logout ) as query and "Last Calendar Week" as time frame

Now I am try

Global Protect in Abu Dhabi

I will be traveling to Abu Dhabi in the next few weeks, but I do need my Global Protect to work there for my work tools. Does GP work in EAU with no problem at all ? 

Thank you for your comments