GlobalProtect Connect Button Does Nothing - Failed to decrypt data error

Hello,

I'm getting the following errors and it won't let me connect to our VPN. This is the log I see that keeps repeating. Anybody have any advice?

(T2628) 07/17/20 00:07:47:597 Info ( 196): New Connection(127.0.0.1:50289) with socket(1112)
(T2628) 0

Query about accessibility for visually challenged users

We came to know from one of our visually challenged users that they are unable to use GlobalProtect client using their NVDA screen reader, because GP clients is supposedly not compliant with WCAG guidelines. The current version in use in our enviornm

The speed of using the company's VPN in China is very slow.

Hi there, i have few Chinese employees complaining about the internet speed being very slow once connected to Global Protect in China. Anyone experienced this issue before?? Thanks in advance.

As per user :The Internet in China is very fast.
When I use

GlobalProtect Required client certificate not found - Export-Import certificate(s)

Windows 10 (1909)

GlobalProtect stopped working with error message "ConnectionFailed: Required client certificate not found".

Our IT Administrator is unable to solve it, sorry.

Please help.

I have another Windows 10 laptop, that have certificates and

GlobalProtect 5.2.x issues

We have migrated our users from an physical environment with 3250's/8.1.15 GP5.1.X to virtual appliances in Azure 9.1.6/5.2.X

We have had lots of issues which mainly drilled down to MTU issues as Azure has some own behaviour policies on that.

(Max MTU

GlobalProtect VPN affects Internet Connection after being turn on!

Hi all,

I'm from Singapore and recently my company issued us a laptop each with GlobalProtect VPN installed so that we can start working from home. However, i encounter multiple issues after turning it on and turning it off is not an option as our co

Portal/Gateway cookies

I'm having an issue with the wording, I think. When setting up cookies for both portals and gateways do I need to check 4 boxes total? I need to generate the cookies on both the portal and gateway THEN accept the cookies for overrides? Then I can set

Global Protect Windows 10, version 20H2 - Is GP (5.1.3-12) compatible with win 10 20H2

documentation does not mention anything about 20h2.

Is anyone running 20h2 with GP 5.1.3-12? any reported issue?

GlobalProtect requires reinstalling each time to connect

Hi,

I was using global protect and it was working fine till today. Today it was not connection to the vpn and when I reinstalled it worked. After that for each time to connect , i need to reinstall otherwise it is giving no network connectivity error

Global Protect with SAML authentication from Azure on multiple Portals

Hi Everyone!

Im not sure if this is more a Global Protect or Pan-OS topic, but here goes:

Our setup: I have implemented SAML authentication with our PanOS devices to be used on Global Protect. It works great,

our corporate laptops authenticate with ce

GlobalProtect Pre-login not starting

Hi

I have a issue with GlobalProtect not starting on Windows10.

Tried ANY thing I can think off but for some reson the prelogin vill not start. I have made a packet dump on the outside interface on the address

where the portal+gateway is connected to

Switching from GlobalProtect username & password to some sort of SSO solution (on-prem AD only)

We have always used username & password for authenticating GlobalProtect (using the user's AD account/password). We always connect GlobalProtect AFTER signing on to Windows first.  So how difficult would it be to have GlobalProtect simply query Windo

Issue with GlobalProtect, saved credentials and password changes in Active Directory...

Our users use GlobalProtect with Windows 10 to VPN to office from home.  Users sign into their AD accounts in Windows first, then connect GlobalProtect second, using the same AD account.  The first attempt to connect the VPN will always result in Glo

Global Protect is disconnecting multiple times a day (5.0.8-4)

Hi there. Can someone help me on how to isolate Global Protect disconnecting issue?

GlobalProtect issues with Mitel Client

Hey guys - 

Keep in mind, I'm new to the software and currently testing it out as a trial running with the potential to purchase the hardware.  

I'm having an issue while connected to the VPN and attempting to connect with Mitel.  I can RDP and ping