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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Resolved! Remote initiation of Global Protect Logs

I have some GP users who like to complain about their GP connection but with whom are difficult to book troubleshooting time. Could there be any way to remotely collect detailsof their GP session without having to tell them how to initiate a log capture or remotinginto their machine? Perhaps something could be pushed to their laptop via Azure Au...

IOS Global protect Issue

HiWe are using PA-220 with OS 10.0.6Self signed certificate got expired, after renewal of certificate all IOS devices are not connecting through global protectWindows and android devices are connectingIOS ver 14GP ver 5.2.9-8Error reported on IOS device "Gateway Apple: The network connection is unreachable or the gateway is unresponsive" Kindly ...

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Global Protect Authentication SSO

Hello Guys, While Global Protect is configured in SSO mode and authentication method is through Active Directory. So while a AD user changes his user login password it doesnt gets auto update for Global Protect, by this i mean user has to manually authenticate with new passowrd. Is there any way this can be automated.???

GLOBAL PROTECT AND NAT

Hello Everyone, I'm new here.I have one issue i have configure source NAT on my public interface to permit my local computer to have internet (it work well)Now i try to configure global protect on the same Public IP. And it not working.But when i disable NAT policy Global Protect work well.Can you help to run Global protect and Source NAT on the...

Global protect clientless vpn - not rewriting an database query properly

We have an application that we moved to the Palo's clientless vpn. When you perform a database query, the .aspx portion of the query is chopped off and you get this page isn't working. Didn't send any data. But I can see from the rewrite string that the .aspx page missing and just an empty query is left. I have a ticket open with Palo but t...

Globalprotect is not working on IOS

The certificate expired on 19/10/2021.Due to this we were getting certificate errors in the devices and were unable to connect.We renewed the certificate in the firewall box, after that we are able to connect from Laptops & android devices, but ios devices are still not workingAs you are aware that we are facing problem in connecting IOS dev...

Captive - Portal Logout Options

Hello Techies,Can anyone please help to provide a solution if we want to enable an option of logout feature which can clear user-mapping / session from the firewall in the backend. We are just using the default captive portal page and not having any other server Firewall : 7KOS : 8.1.13 @Remo @kiwi

Automatically Add Global Protect Portal Address to Global Protect Setting

Please provide input on the following scenarioCurrent VPN Portal address = [email protected] (sample ip 1.1.1.1)New VPN Portal address = [email protected] (sample ip 2.2.2.2) What is the best way to transition users from the current vpn portal to the new vpn portal and minimize downtime?Is there a way that the new vpn portal address can be automatic...

Resolved! Azure AD GlobalProtect Clientless Portal / SAML Domain issue

Hi All, I am able to authenticate users against the portal with SAML and Azure AD all good. Since I can't pull groups from Azure I'm using LDAP for the portal and policies also working. The issue is that the user from Azure is coming down to the firewall as doman.local\user while on prem LDAP is just domain\user. Any way to drop the .local at th...

Globalprotect-Need use Local database users and PingID for auth(MFA)

hello teamWe have this small database of users for Global Protect for our staff , however, we will like to add the MFA with PingID, following the configuration steps from vendor alyways mention LDAP as an authentication server, then our question: could we use the local database from the PA and not to jump to an AD server?did someone had have exp...

Cannot connect to service, error: 10056

Hi all, My end-users can't use Global Protect recently, the "Connect" button is unresponsive.I've checked the log & see as below: (T9408) 10/12/21 08:50:45:879 Error( 625): Send failed with error: 0(T9408) 10/12/21 08:50:46:379 Info ( 246): InitWinConnection ...(T9408) 10/12/21 08:50:46:379 Error( 250): Cannot connect to service, error: 1005...

Resolved! Missing api-ms-win-shcore-scaling-l1-1-1.dll on upgrade from 5.2.5-66 to 5.2.5-84 on Windows 7

Hi, We recently upgraded our GlobalProtect clients to 5.2.5-84. Since then, the client won't start on Windows 7 claiming that it cannot find the following file : api-ms-win-shcore-scaling-l1-1-1.dll On Win 7 x86, we managed to make it work by copying a dll found on a ressource forum but it doesn't with Win 7x64Does someone encounter the same iss...

DNS Fall Back is not working in GP 5.2.x Series

Hi, I am using GP-5.2.6 with split tunnel, When ever the tunnel configured DNS not resolving a hostname, The traffic is not falling back to local DNS server configured in physical adaptor. Actually this is not working in all 5.2.x series. But the same scenario working in GP-5.1.8(5.1.x). Palo Alto has introduce split-DNS feature from 5.2 series...

Resolved! GlobalProtect multiple errors all of a sudden (Can't connect to GP Gateway, contact your SysAdmin & No Network Connectivity)

Hey everyone, I've been using GlobalProtect for my post-secondary education and have accessed it at least two dozen times now without any issues at all on my personal laptop. I was just using it yesterday evening for some school work and then logged off for the evening and when I tried logging back into it this morning I received an error tellin...

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