Failed to retrieve info for gateway

Hi All,

Im configuring new gateway, when i try to connect to it, I'm able to authenticate using okta, but instantly when i hit the push notification in my phone i get the page cannot be reached in the embedded browser 

looking into logs in pan, i see p

Globalprotect 6.0.1 not working with Windows 8.1

Hello,
we are experiencing an issue with the latest Globalprotect version 6.0.1 and Windows 8.1 computers.
None of our Windows 8.1 computers was successfully upgraded from version 5.2.10, also clean install reports same issues:

(P7812-T7788)Error( 137)

How to generate a comprehensive GlobalProtect VPN Reports

Hi

I am trying to create a weekly comprehensive GP VPN Report

I want it grouped by users and sorted by activity time

For that I have created a custom report with ( eventid eq gateway-logout ) as query and "Last Calendar Week" as time frame

Now I am try

Global Protect in Abu Dhabi

I will be traveling to Abu Dhabi in the next few weeks, but I do need my Global Protect to work there for my work tools. Does GP work in EAU with no problem at all ? 

Thank you for your comments  

GlobalProtect Internal Gateway and On-Demand

I'm trying to set up an Internal Gateway for GlobalProtect, and am finding that GP does not connect to the Internal Gateway if the Connect Method is set to "On-demand".  It works just fine if I set it to "Always-on".  Is this the way it's supposed to

DNS and global protect

I have a situation where global protect clients are dished out a DHCP address from the firewall but need an on-prem PTR created when they connect. does anyone have a good way to do this ?  

Valid web cert being flagged as invalid

Hi, has anyone ever run into an issue with a website's cert being flagged as invalid in the browser when connected to VPN? The website's cert is valid and everything works normally when not connected to VPN. Any input would be appreciated. 

Thanks

Automatically resetting preferred Gateway to "Best Available"?

Is there a way to automatically reset a GP client's preferred Gateway setting from the Portal?

I have gone from having multiple one-to-one Portal-Gateway setups, to a many-to-many setup where the GP client picks the best available Gateway based on ad

"Windows 10 S" won't open SAML window

We have some users on "Windows 10 S" the computers are not joined to the domain and they will not open the SAML window , it sits at the verifying your sign-in info message. The version of GP is 5.2.8-5 and it can only be downloaded through the MS sto

Global Protect MAF with SafeNet radius server

I need to integrate my GP with an undefined MFA third-party vendor named "SafeNet". As the documentation shared from the vendor needs to integrate with it as a Radius server. And I did that and got OTP successfully.

But right now I need to add 2 fact

Global Protect VPN not showing in Win7

Hi,

Yesterday i clicked on Yes when Global Protect VPN showing update and after that i am unable to find it in system tray and also i am unable to launch it from anywhere like start menu, i even tried to launch it from C:\Program Files\Palo Alto Netwo

Global Protect 6.0 and 6.0.1 do not install the PANGP virtual adapter on Win 8

I still have a few users with windows 8/8.1 and I am seeing an issue with their machines after activating the latest GP revisions on my firewalls. After a fair amount of troubleshooting, I found that the PANGP adapter wasn't installed.  

Users report