GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

Discussions

SAML with Microsoft ADFS and Group Mapping

Hi Community, we got an on prem domain and were using LDAP auth for GlobalProtect.So everything configured, LDAP Profile, Auth Profile with userdomain and Group Mapping with userdomain.In operation, a logged in user is recognized as netbios\samlaccountname - everything fine. Now we want to utilize our ADFS on-prem server.We used this guide to co...

Global Protect Auto Connect - Mouse Jumps

Hi All, When Global Protect is set to auto-connect and you are on the LAN, the mouse cursor jumps to the Global Protect icon all the time until you end the process in Task Manager. Is there a fix for it? we are on version 6.0.1. PLease advise if you have experienced this issue before. Thanks in advance

Willim by L0 Member
  • 2533 Views
  • 1 replies
  • 0 Likes

Global Protect Authentication with Azure AD SSO failing

Hi, I am receiving the below error when trying to sign into Global Protect using Azure AD SSO. This is being set up for the first time. Any ideas what this means or where I can look? 2021-11-30 13:19:35.231 +1100 debug: _log_saml_respone(pan_auth_server.c:348): Sent PAN_AUTH_FAILURE SAML response:(authd_id: 6998778942614154583) (SAML err code "2...

Ben-Price by L4 Transporter
  • 4255 Views
  • 2 replies
  • 0 Likes

Resolved! Intermittent connection issue after upgrade to 9.1.14

Anyone out there facing issue with LSVPN connection after upgrading to 9.1.14?After upgrading gateway firewall to 9.1.14 , all satellite offices to the gateway are reporting intermittent connectivity.I don't see any issue with LSVPN tunnel between sat and gw but connection to internal network drop in a specific pattern.I believe its a bug and ha...

Nischal by L2 Linker
  • 5903 Views
  • 5 replies
  • 0 Likes

Wrong username populated when trying to log-in to GlobalProtect

Hello, Thanks for the help. Whenever I disable the vpn, I have to eventually enable it again.When I click `Enable`, it fails authentication as it tries to login with the wrongly populated username. Is there a way to edit the default populated username and password or should I be trying to do this through my 1password?I'm on a Mac and GlobalProte...

redion by L1 Bithead
  • 2194 Views
  • 0 replies
  • 0 Likes

Resolved! Crowdstrike Falcon v6 not recognised by Global Protect HIP

Hi everyone!I believe this is a new one here, but due to upgrading to Mac OS BigSur soon, we need to upgrade GlobalProtect version 5.1.1 to the latest one 5.1.7.However, we have a double constraint here.At the moment, we're checking that Crowdstrike v5 is running as part of our HIP checks. When moving to BigSur, we have to upgrade Crowdstrike in...

GlobalProtect IP address reservation for a MAC OS Clients

Hello everyone, Could anyone advise about how can I configure a GP client (MAC OS device) to get the same IP address?I've found only an option for Widows OS devices, by editing the registry on the client's machine, but unfortunately, I can't find anything similar to MAC OS.Also, I've found the option (2) described in the KB: HOW TO CONFIGURE A G...

GlobalProtect on PoP_OS!

The checking for which type of Linux distro done ./install.sh script is too narrow. The script checks for *Ubuntu* (proper case) but some Ubuntu-based Distros (especially PoP_OS! from System 76) uses lower case "ubuntu" in the ID_LIKE variable. Therefore, the needed dependencies for Debian/Ubuntu aren't run (the "yum"--wrong--ones are run). I ...

wsmith by L1 Bithead
  • 6437 Views
  • 6 replies
  • 1 Likes

Recently Updated: Leveraging Host Information Profile (HIP)

Solutions guru @kiwi recently updated one of LIVEcommunity's most-read Tips & Tricks blogs about how to leverage Host Information Profile (HIP). If you want to learn more about the ins and outs of Host Information Profiles, how it functions in GlobalProtect, and how to access this technology, be sure to check out "Leveraging Host Informati...

jforsythe by Community Team Member
  • 2424 Views
  • 0 replies
  • 1 Likes

check computer name is part of a group

We're planning to enable HIP checks; with on of the checks is domain membership.However there are cases where a computer will not yet have the domain setup.We're thinking of creating a device group in AD where those computers can be added.How do we allow access to systems that are part of that group? I was first thinking of a User-ID check, but ...

CHKlomp by L2 Linker
  • 5576 Views
  • 6 replies
  • 0 Likes

Issue passing traffic with Global Protect client 5.2.9 or later

Hi, We have having issues upgrading beyond global protect client 5.2.8. If we upgrade to 5.2.9/5.2.11/6.0.1 we have the following happen on our Windows 10 Enterprise x64 1909 or greater devices. The clients are configured for split tunnel. 1. The VPN connection is made and remains connected.2. The connection gets a DHCP address.3. Unable to ping...

Staged upgrade for GlobalProtect App

HiWe are trying to stage the GlobalProtect app upgradeWe have the DEFAULT policy for GlobalProtect configured to Disallow upgrade and now we created a Test-Pilot policy with Allow Transparent, select few test users and move the new policy on top of the DEFAULT, pushed the config but the test users still cant get the Pilot policy.When checking th...

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