Force HIP Check for a failing users

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Force HIP Check for a failing users

L0 Member

I have all my HIP Obj and Profiles built and I have a few users who are matching on not "match domain" but there domain is correct on the PC when we check.  Everyone else is matching correctly.   

When I run the debug user-id dump hip report it shows the domain as incorrect under host-info from CLI;   <domain></domain>.  Is there a way to clear the host info on the Palo Firewall so it pulls fresh host-info from the client.  Would be nice to do this without needing to ask the user to do it from the GP Client.

can you just delete the pan_gp_hrpt.xml file?

Thank you, 



L0 Member

I have not tried clearing cache I will try this and let you know. 

Did the cache clearing help with the HIP check ?

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