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10-08-2021 07:08 AM
I have all my HIP Obj and Profiles built and I have a few users who are matching on not "match domain" but there domain is correct on the PC when we check. Everyone else is matching correctly.
When I run the debug user-id dump hip report it shows the domain as incorrect under host-info from CLI; <domain>xxx.xxxxx.com</domain>. Is there a way to clear the host info on the Palo Firewall so it pulls fresh host-info from the client. Would be nice to do this without needing to ask the user to do it from the GP Client.
can you just delete the pan_gp_hrpt.xml file?
Thank you,
Kevin
10-17-2021 05:06 AM
Because the HIP data is related to a user have you tried to clear the user cache:
https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClshCAC
https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000Cm9fCAC
https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000Clq8CAC
10-21-2021 06:18 AM
I have not tried clearing cache I will try this and let you know.
10-31-2021 11:08 AM
Did the cache clearing help with the HIP check ?
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