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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Failed to retrieve info for gateway

Hi All,Im configuring new gateway, when i try to connect to it, I'm able to authenticate using okta, but instantly when i hit the push notification in my phone i get the page cannot be reached in the embedded browser looking into logs in pan, i see pre-login stage is success not other stagesalso in the logs of the agent i see the following User ...

Globalprotect 6.0.1 not working with Windows 8.1

Hello,we are experiencing an issue with the latest Globalprotect version 6.0.1 and Windows 8.1 computers.None of our Windows 8.1 computers was successfully upgraded from version 5.2.10, also clean install reports same issues: (P7812-T7788)Error( 137): 05/17/22 13:47:43:649 FIPS drbg instantiate failed.(P7812-T7788)Error( 230): 05/17/22 13:47:43:...

How to generate a comprehensive GlobalProtect VPN Reports

Hi I am trying to create a weekly comprehensive GP VPN ReportI want it grouped by users and sorted by activity time For that I have created a custom report with ( eventid eq gateway-logout ) as query and "Last Calendar Week" as time frameNow I am trying to set the sort and group-by BUT I cannot set the "generated-time" as sort and even worse the...

Global Protect in Abu Dhabi

I will be traveling to Abu Dhabi in the next few weeks, but I do need my Global Protect to work there for my work tools. Does GP work in EAU with no problem at all ? Thank you for your comments

Resolved! Global Protect Gateway Priority Question

I see that gateway priority options are Highest, High, Medium, Low and Lowest. The articles I'm seeing on this property have mostly do with regions. But in my case I'm just trying to influence more traffic to another gateway. Andif that second gateway is not available say to having all of its licenses in use I then want to to choose another gate...

palomed by • L3 Networker
  • 3782 Views
  • 1 replies
  • 0 Likes

Resolved! Double-hop VPN

Hi everyone,I'm using third party VPN (ExpressVPN) router at home.I have to use GlobalProtect to access my company network.but I can't access GlobalProtect with using ExpressVPN.Dose someone know how should I solve this problem?I will appriciate, If you give me advaices.Thank you.

GlobalProtect Internal Gateway and On-Demand

I'm trying to set up an Internal Gateway for GlobalProtect, and am finding that GP does not connect to the Internal Gateway if the Connect Method is set to "On-demand". It works just fine if I set it to "Always-on". Is this the way it's supposed to work or am I missing something?

jambulo by • L4 Transporter
  • 2507 Views
  • 1 replies
  • 0 Likes

DNS and global protect

I have a situation where global protect clients are dished out a DHCP address from the firewall but need an on-prem PTR created when they connect. does anyone have a good way to do this ?

C_Neal by • L0 Member
  • 3137 Views
  • 2 replies
  • 0 Likes

Resolved! hip collection components helps in

Hello Bro, I have many security rules that based on the hip profiles.recently, I found that I have few people that their windows host id has changed. but what's so wiered is that some of them has same machine id!!!! which cause accessing resources issues.even when i check the registery, i found they are same.have any of you met with ...

Valid web cert being flagged as invalid

Hi, has anyone ever run into an issue with a website's cert being flagged as invalid in the browser when connected to VPN? The website's cert is valid and everything works normally when not connected to VPN. Any input would be appreciated. Thanks

jaylloyd by • L0 Member
  • 2459 Views
  • 3 replies
  • 0 Likes

Automatically resetting preferred Gateway to "Best Available"?

Is there a way to automatically reset a GP client's preferred Gateway setting from the Portal? I have gone from having multiple one-to-one Portal-Gateway setups, to a many-to-many setup where the GP client picks the best available Gateway based on admin priority/reachability. In the past end users where told to go to Portal A, or B, and switch t...

"Windows 10 S" won't open SAML window

We have some users on "Windows 10 S" the computers are not joined to the domain and they will not open the SAML window , it sits at the verifying your sign-in info message. The version of GP is 5.2.8-5 and it can only be downloaded through the MS store. Any help would be appreciated, the users fall back to a different vendors VPN since GP can't ...

Global Protect MAF with SafeNet radius server

I need to integrate my GP with an undefined MFA third-party vendor named "SafeNet". As the documentation shared from the vendor needs to integrate with it as a Radius server. And I did that and got OTP successfully. But right now I need to add 2 factors to type first AD username & Pass, then OTP. as (MFA). The problem though MFA even the Saf...

Global Protect VPN not showing in Win7

Hi,Yesterday i clicked on Yes when Global Protect VPN showing update and after that i am unable to find it in system tray and also i am unable to launch it from anywhere like start menu, i even tried to launch it from C:\Program Files\Palo Alto Networks\GlobalProtect but i did not fine the application named Global Protect.exe, Please Help !!!!!!...

Roopesh by • L0 Member
  • 1458 Views
  • 0 replies
  • 0 Likes

Global Protect 6.0 and 6.0.1 do not install the PANGP virtual adapter on Win 8

I still have a few users with windows 8/8.1 and I am seeing an issue with their machines after activating the latest GP revisions on my firewalls. After a fair amount of troubleshooting, I found that the PANGP adapter wasn't installed. Users report that the following error comes up in their client: "Could not connect to the global protect serv...

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