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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Resolved! Global Protect connection issues - fixed by deleting&retyping the portal address

Hello, We experience issues with Global Protect which states "Connected" but users still cannot access internal websites or shares from home office/remote locations. The fix for this issue is to ask users to delete the portal address in GP settings and retyping it. The access to internal resources is then restored and problem fixed.We are using...

GlobalProtect struggling with password changes

We use our AD accounts to authenticate and connect GlobalProtect. The first connection attempt requires the user to type their AD username and password. GP saves the user's credentials at that point so subsequent connections do not require manual entry of creds. All that works great. When a user changes their password in AD, they are told to ...

jrauman by • L2 Linker
  • 7875 Views
  • 1 replies
  • 0 Likes

Prioritizing Teams application traffic for Global Protect and Local users

Hi Team, We are facing slowness issue with the Teams Application traffic Voice and Video and there is some disruption on the voice and video. Is it possible to configure Qos for Teams application traffic and whether it will work correctly? If any one had already implemented Qos for Team in your environment could you please let us know on how to ...

Force HIP Check for a failing users

I have all my HIP Obj and Profiles built and I have a few users who are matching on not "match domain" but there domain is correct on the PC when we check. Everyone else is matching correctly. When I run the debug user-id dump hip report it shows the domain as incorrect under host-info from CLI; <domain>xxx.xxxxx.com</domain>. ...

Resolved! Pre Logon VPN does not work with Golden Image

Hi Everyone, We seem to have an issue where pre-logon doesn’t work on a laptop till after a user has logged into the device. We have checked and we are setting the pre-logon value to 1 in the registry. On the login screen of the laptop it says GlobalProtect Status: Connected and Connected Gateway. But we cannot see a connection on the Firewall. ...

Sarc845 by • L2 Linker
  • 4148 Views
  • 2 replies
  • 0 Likes

How do i stop globalprotect from connecting my office network

Hi Team, Hope all are good and safe. We have facing one issue with Global protect. How do I stop global protect from connecting my office network? When my LAN users are coming to the office and connecting my office internet they are able to connect the same ISP global protect. How we can stop that? We need only connect GP from outside the netwo...

VishnuPS by • L3 Networker
  • 3585 Views
  • 2 replies
  • 0 Likes

Microsoft Store app error message not online when connected to Pre-Logon Global protect

Hello everyone, I am connected to Global protect Pre-Logon and when I am trying to download "Microsoft Wireless Display Adapter" using Microsoft.com URL, it prompt to use Microsoft Store App to download that software and but when I click to proceed with opening Microsoft Store the error window comes up and saying Microsoft store is not online an...

Global Protect Split Tunnelling on Domains - client version issue?

Hey folks. We're planning in implementing MFA for Office 365, and as part of that I want to add the Microsoft office domains into our Global protect split tunnels - since almost everyone is working from home, I want to whitelist our "corporate" IP addresses and have people who are connected from company PC's on the VPN not be bothered by MFA req...

darren_g by • L4 Transporter
  • 7350 Views
  • 5 replies
  • 0 Likes

Integrating 2 different LDAP servers in Palo Alto for Global Protect VPN authentication.

Hi, We have a requirement as users belonging to 2 different domains (for eg: local.ae & local.co.ae) need to connect via Palo Alto global protect VPN. Is it possible to integrate Palo Alto with 2 different LDAP profile, so that both local.ae & local.co.ae domain users can connect remotely over Global Protect VPN.

preetpk by • L2 Linker
  • 4498 Views
  • 3 replies
  • 0 Likes

[Global Protect][Clientless VPN][Automatic authentication]

Hello community, can I set up the GlobalProtect VPN clientless to connect and authenticate automatically without human intervention? Actually, I have a web server on which my website is hosted, and I'd like it to communicate with my branch's local server via global Protect. I put my VPN's public IP address in the script, but it doesn't work, I b...

Resolved! Remote initiation of Global Protect Logs

I have some GP users who like to complain about their GP connection but with whom are difficult to book troubleshooting time. Could there be any way to remotely collect detailsof their GP session without having to tell them how to initiate a log capture or remotinginto their machine? Perhaps something could be pushed to their laptop via Azure Au...

IOS Global protect Issue

HiWe are using PA-220 with OS 10.0.6Self signed certificate got expired, after renewal of certificate all IOS devices are not connecting through global protectWindows and android devices are connectingIOS ver 14GP ver 5.2.9-8Error reported on IOS device "Gateway Apple: The network connection is unreachable or the gateway is unresponsive" Kindly ...

das711 by • L0 Member
  • 2289 Views
  • 1 replies
  • 0 Likes

Global Protect Authentication SSO

Hello Guys, While Global Protect is configured in SSO mode and authentication method is through Active Directory. So while a AD user changes his user login password it doesnt gets auto update for Global Protect, by this i mean user has to manually authenticate with new passowrd. Is there any way this can be automated.???

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