Clear Global Protect Cached credentials.

Hi,

Is there a way to clear cached Global Protect credentials on a Windows 10 machine? The user has put in the wrong username and every time it goes to reconnect it reverts to the old credentials even though the new ones are successful. Client versio

need to reconnect

hey all, 

i'm having an issue whereby when i'm connected to a hotspot the GP connects fine but when switching to a wireless network it fails. my workaround works as below everyday. please let me know which log file you need for this type of issue.  

New GP Client Install

I am installing the GP client 5.2.11 on freshly imaged Windows 10 21h2 devices.  Once the client is installed the users are not being logged in by SSO.  In the logs it says that the SSO credential capture fails.  It has worked previously with older G

Third party SSL cert for Global Protect

I have a third party (Network Soluitions SSL cert that expires in 2023 but validation not past July 22nd of 2022.  What is the process from start to finish with the cert and on the firewall?  I'm assuming I need to have NS reissue another cert with a

Solving any script issues on GlobalProtect

Go to Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Palo Alto Networks\GlobalProtect\Settings

Change the Reg_SZ “Defaul-Browser” including the value YES like in the picture below

*You can also create a script using Reg Add to change the value to YES

It is usefu

GlobalProtect quarantine

I am in the process of setting up HIP objects and profiles with the end result being a quarantine for devices that do not match for AV software and definitions along with Windows patch levels. I want to be able to automatically quarantine a device to

GlobalProtect upgrade through GPO

Hi team,

Hope all is well. We have an issue with the GP client app upgrade through GPO when users are working remotely. Users who work in the corporate have no issue with the GP upgrade, however, it seems remote users do not have access to the shared

LSVPN with PA-450 Spokes 10.1 - active/active or active/passive?

Hello,

new to PAN .. at the moment we have to do a concept for failover in branch offices, in the LSVPN context.
We do have 2 LSVPN Hub Palo Alto FWs in Azure in active/active, where Azure Loadbalancer balances the traffic.

Now the question is for "stan

global protect split dns

my global protect client is 5.2.0-81,my firewall is pa-5020,software version is 8.1.23.

my global protect did the tunnel split,and dns split.  in globla protect portal, Agent->APP, i configure   Split-tunnel Option "Both network Traffic and DNS"，Resol

GlobalProtect appweb3 exhaust Mgmt CPU % due to large amount of users

GlobalProtect 

Hi Everyone, 

I experienced issue with GlobalProtect. At the start of the day, appweb3 will spike up abnormally to like 95%. 

From the traffic logs we noticed a lot different user trying to access GP. However the timing was exact the sa

GlobalProtect stops responding

After upgrading from 9.1.13-h to 9.1.14 issue was noticed  (not sure if it was present earlier) - in about a week/two GlobalProtect stops responding - even portal page is not opening from the browser, so also GP client connection fails. It is not get