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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Force GlobalProtect Portal refresh of connected clients?

Is there a way to force the refresh of the portal agent config on connected clients? We have multiple portals and multiple gateways for VPN load distribution and fail-over capabilities. When developing/testing changes to the GP VPN I will often take a gateway out of rotation by deleting it from the portal external gateway config. The following d...

GlobalProtect SAML Not working

Hi We have recently deployed SAML authentication on our existing GP environment and this is working fine on most devices. Currently we are in a migration phase, which means only that the gateway is using SAML and the portal is still using on prem AD credentials (not saml). A few users experience the following behaviour: when logging into their...

Gobalprotect error : Cannot decrypt cookie in MAC

    Hello guys,Customer is currently using the GlobalProtect authentication method linked to Okta SAML in the prism access. The authentication worked well until yesterday, but it does not work as shown in the attached screenshot from today. Strangely, these issues only happen to Mac users. Windows users are successfully authenticated and c...

스크린샷 2022-09-15 오후 2.33.29.png
스크린샷 2022-09-16 오전 9.40.04.png

GlobalProtect unable to connect. TLS issue

Hi all, I just wanted to share something with you all. We are rolling our GlobalProtect to all our users and we came across the following issue with some users. 1.Users can not connect via GlobalProtect or even connect to the web portal. 2. Users are able to connect to the web portal from Chrome and Edge but are not able to connect using IE. ...

potracl by • L0 Member
  • 2853 Views
  • 0 replies
  • 1 Likes

Message an error has occurred in the script on this page when trying to connect to GlobalProtect

Hello team When connecting to GlobalProtect VPN for Windows we detect this error "an error has occurred in the script on this page" We have tried to perform Clear your Internet cache. Open the Start menu and search for Control Panel. Open the Control Panel and select Internet Options. Under Browsing history, click Delete... Check all boxes ex...

BigPalo by • L4 Transporter
  • 9259 Views
  • 1 replies
  • 0 Likes

GlobalProtect GW redundancy and preemption

Does anyone know if GW preemption can be achieved with GlobalProtect Agent? Meaning, that we use primary and secondary GW, whereas secondary GW should be used only in case primary is not reachable. So far, the failover to secondary GW works perfectly if the primary becomes unreachable, however, as soon the primary becomes available again it does...

GlobalProtect, Windows 11 and laptop lids

We've had issues running GlobalProtect (5.x and 6.0) on Windows 11, particularly when a person closes the lid of their laptop while they're still connected to the GP gateway. When they wake the laptop up, GP won't connect. They have to reboot the laptop and then it's fine again. Manually disconnecting GP before shutting the laptop lid seems to m...

Unable to connect Global Protect VPN

All our users are able to connect to our PA220 using Global Protect VPN except one. We've tried reinstalling the Global Protect client multiple times and also connected successfully using their account from another computer, but it just refuses to work on his.

Jason.T by • L2 Linker
  • 43997 Views
  • 22 replies
  • 0 Likes

GlobalProtect license

Dears, I hope this message finds you well. I planning to purchase a GlobalProtect license for enterprise and I have some questions: How much the price per year? Which license support the HIP? Is the license per users? Thanks in advance,

emad96 by • L0 Member
  • 1273 Views
  • 0 replies
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Windows365 and GlobalProtect.

We are setting up a Windows365 environment that, obviously, lives in Azure cloud. These machines are access by RDPing into them. Due to some access management controls and the systems not actually living on our network, the Windows365 machines were having issues connecting properly. One of the engineers on the project got an idea to install Glob...

GlobalProtect and AD LogonWorkstations

Hey all, Recently we noticed that users connecting via GlobalProtect who are restricted to a device when logging on, are failing with a message in the logs "invalid username or password". In AD the user has the LogonWorkstations property populated restricting their logon to that device. If the property is cleared, GlobalProtect successfully co...

cafowler by • L2 Linker
  • 1400 Views
  • 0 replies
  • 0 Likes
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