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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Resolved! Global protect will not let me access corporate network at home but works outside of home

Hi, global protect will connect but not access the corporate network at home. However when I travel 5 km away from my house I can connect. However as I get closer to my home i can no longer access the corporate network. It’s seems the area I live in is a dead spot for global protect. Is there anything that can be done about this? I have tried bo...

savreen by • L0 Member
  • 8565 Views
  • 3 replies
  • 0 Likes

Incomplete network connection with Global Protect Over Public WiFi

Hi EveryoneOne of our user is experiencing the issue with GlobalProtect. When the user connect with globalprotect over public WiFi, he can only ping the LDAP server in the network and nothing else. I am wondering what can cause this issue and why the user cannot access the other network resources. Can someone please share your thoughts about thi...

GlobalProtect - Azure AD SAML Integration - Login inconsistent

Hello!We have Azure AD setup and running with the Palo. It works....sort of. The issue. When using Microsoft Edge (chromium/latest version) as the default browser, when global protect goes to connect, the login will just hang on trying. If you click on "click here" after the one of the authentications on the screen, the vpn will authenticate....

Client successfully connects and get's IP but is unable to communicate to remote machine

I managed to get GP VPN setup on my PA220 and get a Windows workstation to connect to it. It gets assigned one of the IP addresses reserved for VPN clients. When I attempt to connect RDP to a remote machines from this VPN client it fails. The VPN client is x.x.x.195 and the target machine is x.x.x.18 in the same subnet. When I check the moni...

rmcrae by • L3 Networker
  • 6244 Views
  • 8 replies
  • 0 Likes

VPN connection failure for mobile hotspot

Global Protect VPN worked fine till now with mobile hotspot or wireless dongle. From past 3-4 days, I am not able to connect to the gateway at all. Even the login popup doesn't come up. It works with broadband but not with wireless. Can someone help?GlobalProtect

Resolved! Block user from connecting with Global Connect

Hello,I have tried searching and must be missing something.I am trying to block a user from attaching Global Protect. From what I have read you should be able to go to Network>GlobalProtect>Device Block List and add the device\user to the list. The issue I am running into is that I do not see this list when I go there. I am running PANOS 1...

thoffman by • L2 Linker
  • 15339 Views
  • 4 replies
  • 0 Likes

Multiple Portals/Gateways

GP on the fw is setup and working. I have a group of users i need to isolate from everyone else - most of the time.So if they use the url vpn1.mydomain.com they get IP Pool X and specific X policies. If they use url vpn2.mydomain.com they get IP Pool Y and specific Y policies. It seems like i should be able to setup multiple portals and gateways...

GFN182 by • L2 Linker
  • 13958 Views
  • 14 replies
  • 0 Likes

Knowledge sharing: community account fix and Globalprotect troubleshooting/investgation updated/edited article

My old account was fixed by Palo Alto life community following article https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClNHCA0 , so I am resharing the post for "Knowledge sharing: Globalprotect troubleshooting/investgation. Split tunnel,Globalprotect app/agent configuration options and etc. to solve issues" as this is p...

Resolved! Incorrect GlobalProtect Version reported in GlobalProtect Monitor

When looking at the globalprotect logs within the monitor tab on my PA-3220 running 10.1.3 some clients are reporting the incorrect GP version. I have lots listed as running version 5.1.0. We currently don't have any workstations running that version.I get the same if I run a custom report.Any ideas why the incorrect version is being reported?I ...

Resolved! PanGPA and PanGPS logs

We now have more cases of users complaining of GP disconnect or slowness. Need assistance reading the Global protect logs from the Agent. Are there any know codes for Dump , Debug and Info that i should be looking out for when going through the log file.

syed222 by • L0 Member
  • 4076 Views
  • 1 replies
  • 0 Likes

Doubt if global protect can be integrated with WSUS

Hello team, Actually, We have Globalprotect checks the status of Windows patches on users computers and informs the user if any are missing. We update the computers through WSUS. Globalprotect seems to get the missing patches from a source other than WSUS(Microsoft?) and tells the user that there are patches missing that we have not yet released...

Alpalo by • L4 Transporter
  • 2073 Views
  • 1 replies
  • 0 Likes

GlobalProtect issue: DNS resolved with Public-IP instead of Private-IP

Hello,We have an URL (for exp. sharepoint.mydonain.com) directly reachable on our internal network, with a Private-IP, but also reachable from the internet, with a Public-IP (of course, the public-IP is not reachable from the internal network 🙂 ).It happens sometimes, with some users who are in home-office, and connected with the GlobalProtect ...

Wrong HIP match

Hi team Hope so you all are doing great.We are in the phase of implementing compliance checks based on HIP checks.Before that we have created multiple HIP objects/profiles to observe our end users asset compliance and now we have asked our IT team to start installing compliance software in the end machine to avoid any issues when we fully provi...

Portable router w/GlobalProtect client in firmware?

My company has been greatly affected by the pandemic, we went from running over a dozen call centers to almost completely WFH. An issue we have been experiencing is that our own operations staff refuse to send equipment from terminated coordinators back to IT for refurbishment/reimaging, they give it to the next person hired (because the turnaro...

rtangwai by • L0 Member
  • 5043 Views
  • 1 replies
  • 0 Likes
  • 1712 Posts
  • 68 Subscriptions
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