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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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GlobalProtect SSL error

(P19520-T11728)Dump (1338): 02/09/22 16:16:12:010 SSL_connect: initialization (P19520-T11728)Dump (1338): 02/09/22 16:16:12:010 SSL_connect: write client hello A (P19520-T11728)Dump (1355): 02/09/22 16:16:12:059 SSL_connect:error in SSLv2/v3 read server hello A (P19520-T11728)Debug( 324): 02/09/22 16:16:12:059 SSL connect failed (P19520-T11728)D...

Resolved! Global Protect users cant connect - certificate out of date

Hello, I have over 1000 users and just this week some users (maybe 10) have not been able to connect to Global Protect from home. I worked out its because their ROOTCA has expired under Manage Certificates on their laptop. Its been working for 2 years and every user seems to have different dates. As far as i know the certificate server on-pre...

Resolved! How to generate report for Global Protect versions on endpoint

Hi Palo Alto community, I am new to Global Protect management portal. I have the access to view the firewall and I would like to see what version of Global Protect are all the end users are using. Is there a way for me to generate the up to date report? I would like to confirm that there's no inconsistent version of GP on the devices. Thanks fo...

LuckyLau by • L1 Bithead
  • 6428 Views
  • 2 replies
  • 0 Likes

Resolved! Dynamic Updates - GlobalProtect Data File

Hi all,We are running a VM100. Should the GlobalProtect data file be getting regular updates? WildFire and the ThreatDB are working fine, but the last update for the GlobalProtect Data file is November 2020. I believe this is used for HIP information? Cheers,Paul.

pfox001 by • L0 Member
  • 7175 Views
  • 3 replies
  • 1 Likes

Possible DNS Issue after GlobalProtect upgrade

Our GlobalProtect firewalls are running version 8.1.15 and another 9.1.4. We allow Split Tunnel, and one firewall has a 0.0.0.0/0 Include Access Route, and the other does not. Both don’t have any Excluded routes. The one firewall (9.1.4) does have a Domain and Application Entry, Excluding *.webex.com and webex.com domain for testing this featur...

What's stored in the GlobalProtect encrypted cookie on the endpoint?

Does anyone know what data is stored in the GlobalProtect authentication cookie?Is it something like a session token, session data unique to that connected VPN session? Would it contain user credential information if it's not a pre-logon setup? I know it can be setup to only be accepted from the original endpoint IP it was issued to, but is ther...

claner by • L0 Member
  • 2324 Views
  • 1 replies
  • 0 Likes

Resolved! GlobalProtect immediate gateway-logout after gateway-register, no errors to be found in firewall monitoring

Hi LIVEcommunity, starting yesterday a select few (but increasing) amount of our GlobalProtect users can't establish a connection anymore. I checked the firewall's logs and can't find any hint as to what causes the issues, as most other users seem to be able to connect and work just fine. The GlobalProtect monitoring shows this:Receive TimeStatu...

Multiple Gateways needed due to SAML

Hello folks!Whenever this question is posed, the response is always a question: "Why do you want multiple gateways on the same firewall?". Customer wants to use SAML Idp (Azure MFA) which is fine unless you need a fallback authentication profile since SAML is not supported in an Authentication Sequence. The customer also insists that contractors...

Lutzor by • L0 Member
  • 3719 Views
  • 1 replies
  • 1 Likes

Resolved! Global protect will not let me access corporate network at home but works outside of home

Hi, global protect will connect but not access the corporate network at home. However when I travel 5 km away from my house I can connect. However as I get closer to my home i can no longer access the corporate network. It’s seems the area I live in is a dead spot for global protect. Is there anything that can be done about this? I have tried bo...

savreen by • L0 Member
  • 8691 Views
  • 3 replies
  • 0 Likes

Incomplete network connection with Global Protect Over Public WiFi

Hi EveryoneOne of our user is experiencing the issue with GlobalProtect. When the user connect with globalprotect over public WiFi, he can only ping the LDAP server in the network and nothing else. I am wondering what can cause this issue and why the user cannot access the other network resources. Can someone please share your thoughts about thi...

GlobalProtect - Azure AD SAML Integration - Login inconsistent

Hello!We have Azure AD setup and running with the Palo. It works....sort of. The issue. When using Microsoft Edge (chromium/latest version) as the default browser, when global protect goes to connect, the login will just hang on trying. If you click on "click here" after the one of the authentications on the screen, the vpn will authenticate....

Client successfully connects and get's IP but is unable to communicate to remote machine

I managed to get GP VPN setup on my PA220 and get a Windows workstation to connect to it. It gets assigned one of the IP addresses reserved for VPN clients. When I attempt to connect RDP to a remote machines from this VPN client it fails. The VPN client is x.x.x.195 and the target machine is x.x.x.18 in the same subnet. When I check the moni...

rmcrae by • L3 Networker
  • 6294 Views
  • 8 replies
  • 0 Likes

VPN connection failure for mobile hotspot

Global Protect VPN worked fine till now with mobile hotspot or wireless dongle. From past 3-4 days, I am not able to connect to the gateway at all. Even the login popup doesn't come up. It works with broadband but not with wireless. Can someone help?GlobalProtect

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